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problem when starting Outlook 2010



 
 
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Old May 7th, 2010, 04:24 PM posted to microsoft.public.outlook.installation
BakxM
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Posts: 7
Default problem when starting Outlook 2010

Hi all,

After installing Office 2010 (RTM) I get the following error when trying to
run Outlook:

'Cannot start MS Outlook. Cannot open the Outlook window'

This seems to be a weird problem, as I have read serveral other postings
referring to this problem but none of the solutions mentionend seems to be
applicable for me. This is what I've tried:

- removed office14 per KB928218
- removed leftovers of a 2010Beta installation with a MS tool called
'Windows Installer CleanUp'
- removed all mail and data -accounts with 'ControlPanel Mail'
- removed all 'c:\user\..' -Outlook related folders
- reinstalled Office2010 (14)
- tried to start Outlook.exe /resetnavpane

Same problem...
However... Outlook2010 is starting fine in Safe-mode when holding down the
CTRL key at startup.
All the other 2010 apps seem to run/startup fine

Are there any log-files or diagnostic -regkeys that can be invoked to get
some more detail as to what is bugging me?
Config: Win7 x64 / Office2010 x64 RTM

Regards,
Marcel

 




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