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#1
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Visio 2007 Pro on Vista crashes on exit
Hi all,
I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#2
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Visio 2007 Pro on Vista crashes on exit
I believe there has been similar reports with a conflict with bluetooth.
al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#3
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Visio 2007 Pro on Vista crashes on exit
Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know
if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#4
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Visio 2007 Pro on Vista crashes on exit
sorry, I don't know. I'm one of the lucky ones that doesn't crash.
al "JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#5
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Visio 2007 Pro on Vista crashes on exit
"JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#6
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Visio 2007 Pro on Vista crashes on exit
I also had this same problem with Visio 2003 that is installed on a Vista
laptop that also has MS Office 2007. I unchecked the "Enable COM Add-ins" in the Security tab of Visio Options and it eliminated the problem for me. Just so you know, I did not have any add-ins added. Thanks Ron "JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#7
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Visio 2007 Pro on Vista crashes on exit
Ron, thanks for the tip. The same issue occurs with Visio 2007. I had to
disable the bluetooth add-in. On 2007 this is located under the "Trust Center" instead of "Options". "RonN" wrote: I also had this same problem with Visio 2003 that is installed on a Vista laptop that also has MS Office 2007. I unchecked the "Enable COM Add-ins" in the Security tab of Visio Options and it eliminated the problem for me. Just so you know, I did not have any add-ins added. Thanks Ron "JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#8
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Visio 2007 Pro on Vista crashes on exit
Great replies so far, I had the exact same issue, and now it is sorted. One
problem not mentioned here is that with Visio 2007 under Vista I was not able to disable the add-in, unless I started the VISIO.exe file and did a "run as administrator" (right-click on .exe and select run as administrator). Once you've done that you can disable it. "Mr. 53" wrote: Ron, thanks for the tip. The same issue occurs with Visio 2007. I had to disable the bluetooth add-in. On 2007 this is located under the "Trust Center" instead of "Options". "RonN" wrote: I also had this same problem with Visio 2003 that is installed on a Vista laptop that also has MS Office 2007. I unchecked the "Enable COM Add-ins" in the Security tab of Visio Options and it eliminated the problem for me. Just so you know, I did not have any add-ins added. Thanks Ron "JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#9
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Visio 2007 Pro on Vista crashes on exit
Glad to know you sorted it out. We have an article on the KB now which
describes the method you discovered as well (http://support.microsoft.com/default...b;EN-US;937997 ). Enjoy Visio! Barb Way Product Support - Visio Microsoft Corporation [This posting is provided "As Is" with no warranties, and confers no rights.] -------------------- Thread-Topic: Visio 2007 Pro on Vista crashes on exit thread-index: Aci/3njgfF5GiKIgSSWgxTIzdiEiTQ== X-WBNR-Posting-Host: 207.46.19.197 From: =?Utf-8?B?Q29ybmZsZWVr?= References: Subject: Visio 2007 Pro on Vista crashes on exit Date: Tue, 27 May 2008 02:46:01 -0700 Lines: 59 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="Utf-8" Content-Transfer-Encoding: 7bit X-Newsreader: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992 Newsgroups: microsoft.public.visio.general Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.visio.general:7882 NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 X-Tomcat-NG: microsoft.public.visio.general Great replies so far, I had the exact same issue, and now it is sorted. One problem not mentioned here is that with Visio 2007 under Vista I was not able to disable the add-in, unless I started the VISIO.exe file and did a "run as administrator" (right-click on .exe and select run as administrator). Once you've done that you can disable it. "Mr. 53" wrote: Ron, thanks for the tip. The same issue occurs with Visio 2007. I had to disable the bluetooth add-in. On 2007 this is located under the "Trust Center" instead of "Options". "RonN" wrote: I also had this same problem with Visio 2003 that is installed on a Vista laptop that also has MS Office 2007. I unchecked the "Enable COM Add-ins" in the Security tab of Visio Options and it eliminated the problem for me. Just so you know, I did not have any add-ins added. Thanks Ron "JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas. |
#10
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Visio 2007 Pro on Vista crashes on exit
Thank you SOOO MUCH for this post. The two COM Add-ins that I had were
PDFMaker and "Send to Bluetooth". Thanks to everyone's input, I simply unchecked the "Send to Bluetooth" and presto, problem resolved. -Sharon "Barb Way" wrote: Glad to know you sorted it out. We have an article on the KB now which describes the method you discovered as well (http://support.microsoft.com/default...b;EN-US;937997 ). Enjoy Visio! Barb Way Product Support - Visio Microsoft Corporation [This posting is provided "As Is" with no warranties, and confers no rights.] -------------------- Thread-Topic: Visio 2007 Pro on Vista crashes on exit thread-index: Aci/3njgfF5GiKIgSSWgxTIzdiEiTQ== X-WBNR-Posting-Host: 207.46.19.197 From: =?Utf-8?B?Q29ybmZsZWVr?= References: Subject: Visio 2007 Pro on Vista crashes on exit Date: Tue, 27 May 2008 02:46:01 -0700 Lines: 59 Message-ID: MIME-Version: 1.0 Content-Type: text/plain; charset="Utf-8" Content-Transfer-Encoding: 7bit X-Newsreader: Microsoft CDO for Windows 2000 Content-Class: urn:content-classes:message Importance: normal Priority: normal X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2992 Newsgroups: microsoft.public.visio.general Path: TK2MSFTNGHUB02.phx.gbl Xref: TK2MSFTNGHUB02.phx.gbl microsoft.public.visio.general:7882 NNTP-Posting-Host: tk2msftsbfm01.phx.gbl 10.40.244.148 X-Tomcat-NG: microsoft.public.visio.general Great replies so far, I had the exact same issue, and now it is sorted. One problem not mentioned here is that with Visio 2007 under Vista I was not able to disable the add-in, unless I started the VISIO.exe file and did a "run as administrator" (right-click on .exe and select run as administrator). Once you've done that you can disable it. "Mr. 53" wrote: Ron, thanks for the tip. The same issue occurs with Visio 2007. I had to disable the bluetooth add-in. On 2007 this is located under the "Trust Center" instead of "Options". "RonN" wrote: I also had this same problem with Visio 2003 that is installed on a Vista laptop that also has MS Office 2007. I unchecked the "Enable COM Add-ins" in the Security tab of Visio Options and it eliminated the problem for me. Just so you know, I did not have any add-ins added. Thanks Ron "JohnC" wrote: Thanks Al. I noticed there is bluetooth under the COM add-ins. Do you know if disabling this would resolve the error? John "Al Edlund" wrote: I believe there has been similar reports with a conflict with bluetooth. al "JohnC" wrote: Hi all, I'm running Visio Pro 2007 SP1 on Vista Business. Visio seems to behave normally until the user exits at which points I get the non-descript Vista message that Visio has stopped working with the following information: Source: Application Error Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: L12315.OIG.EM.OHIO.GOV Description: Faulting application VISIO.EXE, version 12.0.6211.1000, time stamp 0x46d4ae1d, faulting module ntdll.dll, version 6.0.6000.16386, time stamp 0x4549bdc9, exception code 0xc015000f, fault offset 0x00077bf3, process id 0xc54, application start time 0x01c84258fbff7423. This doesn't seem to be causing any other problems and Visio seems to otherwise function properly. I'm unable to find any information on this from Microsoft. I appreciate any ideas |
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