how can I retrieve product key code if lost and computer crashed

I have microsoft office and home 2007. Our computer crashed and went back to
factory settings. Needless to say, I can't find the box it came in and don't
have the product code key.

Is there anyway to find or retrieve the code?

Assuming its a retail version and you have the receipt
http://support.microsoft.com/default...b;en-us;326246

Otherwise an expensive mistake in losing the box / cd case

"gurwell" wrote in message
...
I have microsoft office and home 2007. Our computer crashed and went back
to
factory settings. Needless to say, I can't find the box it came in and
don't
have the product code key.

Is there anyway to find or retrieve the code?

No, you will have to contact Microsoft.

http://support.microsoft.com/kb/811224
"How to obtain a replacement product key
To replace a Microsoft product key, you must contact Microsoft Customer
Service and Support. To locate the appropriate telephone number, visit the
following Microsoft Web site:
http://support.microsoft.com/default...EN-US;CNTACTMS
(http://support.microsoft.com/default...en-us;cntactms)
Note When you contact Microsoft Customer Service and Support for a
replacement product key, you may have to pay a fee. You may also have to
provide information from your computer or from the product CD or DVD when
you are speaking to the customer service representative. "

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"gurwell" wrote in message
...
I have microsoft office and home 2007. Our computer crashed and went back
to
factory settings. Needless to say, I can't find the box it came in and
don't
have the product code key.

Is there anyway to find or retrieve the code?

But since the installation no longer exists and the box / cd is lost there
will be no information to give

"JoAnn Paules" wrote in message
...
No, you will have to contact Microsoft.

http://support.microsoft.com/kb/811224
"How to obtain a replacement product key
To replace a Microsoft product key, you must contact Microsoft Customer
Service and Support. To locate the appropriate telephone number, visit the
following Microsoft Web site:
http://support.microsoft.com/default...EN-US;CNTACTMS
(http://support.microsoft.com/default...en-us;cntactms)
Note When you contact Microsoft Customer Service and Support for a
replacement product key, you may have to pay a fee. You may also have to
provide information from your computer or from the product CD or DVD when
you are speaking to the customer service representative. "

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"gurwell" wrote in message
...
I have microsoft office and home 2007. Our computer crashed and went back
to
factory settings. Needless to say, I can't find the box it came in and
don't
have the product code key.

Is there anyway to find or retrieve the code?

That's why I copied the part about how to call them. They may have to buy a
new copy but it's worth the cost of a toll-free call to find out one way or
the other, isn't it?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"DL" wrote in message
...
But since the installation no longer exists and the box / cd is lost there
will be no information to give

"JoAnn Paules" wrote in message
...
No, you will have to contact Microsoft.

http://support.microsoft.com/kb/811224
"How to obtain a replacement product key
To replace a Microsoft product key, you must contact Microsoft Customer
Service and Support. To locate the appropriate telephone number, visit
the following Microsoft Web site:
http://support.microsoft.com/default...EN-US;CNTACTMS
(http://support.microsoft.com/default...en-us;cntactms)
Note When you contact Microsoft Customer Service and Support for a
replacement product key, you may have to pay a fee. You may also have to
provide information from your computer or from the product CD or DVD when
you are speaking to the customer service representative. "

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



"gurwell" wrote in message
...
I have microsoft office and home 2007. Our computer crashed and went
back to
factory settings. Needless to say, I can't find the box it came in and
don't
have the product code key.

Is there anyway to find or retrieve the code?