Originally Posted by Tfuller
I use track changes and comments in Word for about 85% of my job. When I started using Word 2016, comments that I add to a document are tagged with my initials and a number IN THE DOCUMENT ITSELF, but when I try to find a particular comment in the navigation pane on the left, the comments are NOT tagged there (used to be TF1, TF2, etc would show in navigation pane so you could identify your comments), so it is nearly impossible to find a particular comment in the navigation pane now. If you use the comments feature, you know that in prior versions of Word your comments were tagged in both the document AND the navigation pane so that you could easily find them if you wanted to edit or remove a comment. I have searched the internet but have not found any advice on whether I just have to live with this, or if it can be fixed. It would be totally irritating if I had to live with this, it makes my job so much harder.
The comments feature has very recently been overhauled. Please update to latest version and then test again.
and also for your issue I want to know first what kind of subscription do you use ?( Office for 365 business or Office 2016) I test both latest version on my PC and no issue happened ,So I suggest you to update to latest version(Office for 365 business / Office 2016)
If the issue still happened after you update your version, please share the screenshot of the issue.
2. To check whether the issue happens to all files even a new created one, you can open a new file and add comment, can you edit the comment? Does it shows on the Navigation Pane ?
You can also learn more about Insert, delete, or change a comment @ https://support.office.com/en-us/art...3-2C80391ECF12