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OE will not send after upgrade / restore



 
 
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  #1  
Old January 5th, 2005, 05:24 PM
external usenet poster
 
Posts: n/a
Default OE will not send after upgrade / restore

Hello,

Will OE ever spell check again and send email? Using XP Prof with Office
2002.

Outlook Express will not send. It says, 'installing' but nothing else.
After a bad upgrade we ran the restore. The check spelling is 'checked'
How can you tell OE that we have Office 2002 with a spell checker?

Office 2002 Outlook will not send at all. Also it cannot find the old
calendar. Are there diff folder locations with each upgrade?

Using XP Prof on a Dell PC with Office Prof 2002. After buying Office Prof
2003 it was upgraded. The install / upgrade went fine. But now in Outlook
express I lost my contacts and email.

In Outlook 2003 the calendar is lost. Can you help? It is a different
location for the files and folders?

Is there a Microsoft support document for a 2003 upgrade?

Should the upgrade disk have asked where the old folders where or at least
broadcast an information window explaining after the upgrade everything
would be lost or need reconfiguring?

Thank you,



http://clickers.org


  #2  
Old January 5th, 2005, 09:13 PM
Frank Saunders, MS-MVP IE/OE
external usenet poster
 
Posts: n/a
Default

wrote in message

Hello,

Will OE ever spell check again and send email? Using XP Prof with
Office 2002.

Outlook Express will not send. It says, 'installing' but nothing
else. After a bad upgrade we ran the restore. The check spelling is
'checked' How can you tell OE that we have Office 2002 with a spell
checker?

Office 2002 Outlook will not send at all. Also it cannot find the old
calendar. Are there diff folder locations with each upgrade?

Using XP Prof on a Dell PC with Office Prof 2002. After buying
Office Prof 2003 it was upgraded. The install / upgrade went fine.
But now in Outlook express I lost my contacts and email.

In Outlook 2003 the calendar is lost. Can you help? It is a
different location for the files and folders?

Is there a Microsoft support document for a 2003 upgrade?

Should the upgrade disk have asked where the old folders where or at
least broadcast an information window explaining after the upgrade
everything would be lost or need reconfiguring?

Thank you,



http://clickers.org


What happens when you try to send?
Quote any error messages exactly.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx


  #3  
Old January 5th, 2005, 10:09 PM
Cajun Clickers
external usenet poster
 
Posts: n/a
Default

How can this error be resolved with the upgrade from Office 2002 to Office
2003 with XP Home and Srv Pak 2?
I am the ADMINISTRATOR and logged in as the Admin.
Thanks!

The Office Update site is unable to check for updates on this computer. This
may be happening because of one of the following reasons:

You do not have administrative privileges for this computer.

There is a network problem and the detection catalog used by the Office
Update site failed to download. Go back to the Downloads home page and try
running detection again.

Windows Installer patch files (.MSP files) from previously applied Office
updates are missing from the \Windows\Installer hidden directory on your
computer. MSP files are stored on your computer after update installation
completes because they need to be referenced for future update operations.
If the files are missing you will not be able to apply Office updates. You
may also be unable to uninstall Office products as a result of the same
problem. Please contact Microsoft Product Support Services for assistance.

You installed Office updates in the past and then upgraded from Windows
Installer version 1.0 to Windows Installer version 1.1. For more information
see the KB article Windows Installer May Prompt for Install Source if
Unavailable.
"Frank Saunders, MS-MVP IE/OE" wrote in message
...
wrote in message

Hello,

Will OE ever spell check again and send email? Using XP Prof with
Office 2002.

Outlook Express will not send. It says, 'installing' but nothing
else. After a bad upgrade we ran the restore. The check spelling is
'checked' How can you tell OE that we have Office 2002 with a spell
checker? Office 2002 Outlook will not send at all. Also it cannot find
the old
calendar. Are there diff folder locations with each upgrade?

Using XP Prof on a Dell PC with Office Prof 2002. After buying
Office Prof 2003 it was upgraded. The install / upgrade went fine. But
now in Outlook express I lost my contacts and email.

In Outlook 2003 the calendar is lost. Can you help? It is a
different location for the files and folders?

Is there a Microsoft support document for a 2003 upgrade?

Should the upgrade disk have asked where the old folders where or at
least broadcast an information window explaining after the upgrade
everything would be lost or need reconfiguring?

Thank you,



http://clickers.org


What happens when you try to send?
Quote any error messages exactly.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx




  #4  
Old January 5th, 2005, 11:07 PM
Frank Saunders, MS-MVP IE/OE
external usenet poster
 
Posts: n/a
Default

I can't see that you addressed either of my questions.

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/sec...t/default.aspx

"Cajun Clickers" wrote in message

How can this error be resolved with the upgrade from Office 2002 to
Office 2003 with XP Home and Srv Pak 2?
I am the ADMINISTRATOR and logged in as the Admin.
Thanks!

The Office Update site is unable to check for updates on this
computer. This may be happening because of one of the following
reasons:

You do not have administrative privileges for this computer.

There is a network problem and the detection catalog used by the
Office Update site failed to download. Go back to the Downloads home
page and try running detection again.

Windows Installer patch files (.MSP files) from previously applied
Office updates are missing from the \Windows\Installer hidden
directory on your computer. MSP files are stored on your computer
after update installation completes because they need to be
referenced for future update operations. If the files are missing you
will not be able to apply Office updates. You may also be unable to
uninstall Office products as a result of the same problem. Please
contact Microsoft Product Support Services for assistance.

You installed Office updates in the past and then upgraded from
Windows Installer version 1.0 to Windows Installer version 1.1. For
more information see the KB article Windows Installer May Prompt for
Install Source if Unavailable.
"Frank Saunders, MS-MVP IE/OE" wrote in
message ...
wrote in message

Hello,

Will OE ever spell check again and send email? Using XP Prof with
Office 2002.

Outlook Express will not send. It says, 'installing' but nothing
else. After a bad upgrade we ran the restore. The check spelling is
'checked' How can you tell OE that we have Office 2002 with a spell
checker? Office 2002 Outlook will not send at all. Also it cannot
find the old
calendar. Are there diff folder locations with each upgrade?

Using XP Prof on a Dell PC with Office Prof 2002. After buying
Office Prof 2003 it was upgraded. The install / upgrade went fine.
But now in Outlook express I lost my contacts and email.

In Outlook 2003 the calendar is lost. Can you help? It is a
different location for the files and folders?

Is there a Microsoft support document for a 2003 upgrade?

Should the upgrade disk have asked where the old folders where or at
least broadcast an information window explaining after the upgrade
everything would be lost or need reconfiguring?

Thank you,



http://clickers.org


What happens when you try to send?
Quote any error messages exactly.

--
Frank Saunders, MS-MVP, IE/OE

 




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