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#1
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normal.dot
After moving some files and folders around in My Documents
and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella |
#2
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normal.dot
Hi Stella
Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double-click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...peningWord.htm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella |
#3
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normal.dot
Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double-click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . |
#4
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normal.dot
The only difference between Start | Search and searching from Windows
Explorer is that the former automatically starts at the root level (C:\, for example), while the latter will by default search the folder you happen to be in (and any subfolders). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stella" wrote in message ... Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double-click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . |
#5
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normal.dot
Thanks for the explanation Suzanne. Stella -----Original Message----- The only difference between Start | Search and searching from Windows Explorer is that the former automatically starts at the root level (C:\, for example), while the latter will by default search the folder you happen to be in (and any subfolders). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stella" wrote in message ... Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double- click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . . |
#6
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normal.dot
One more question.. I just went into the normal.dot file/folder to delete the ones with shortcut arrows as suggested. I just noticed that the two files without the arrows are slightly different. One is normal.dot and the other is normal.dot doc. Any difference between the two and should the normal.dot doc be deleted? Thanks again Stella -----Original Message----- The only difference between Start | Search and searching from Windows Explorer is that the former automatically starts at the root level (C:\, for example), while the latter will by default search the folder you happen to be in (and any subfolders). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stella" wrote in message ... Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double- click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . . |
#7
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normal.dot
Normal.dot.doc probably represents someone's attempt to rename Normal.dot
without file extensions displayed (or a clumsy attempt with extensions displayed). With the .doc extension it's not doing any harm, but it's not doing any good, either, so you might as well delete it unless it contains customizations you want to retrieve. -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stella" wrote in message ... One more question.. I just went into the normal.dot file/folder to delete the ones with shortcut arrows as suggested. I just noticed that the two files without the arrows are slightly different. One is normal.dot and the other is normal.dot doc. Any difference between the two and should the normal.dot doc be deleted? Thanks again Stella -----Original Message----- The only difference between Start | Search and searching from Windows Explorer is that the former automatically starts at the root level (C:\, for example), while the latter will by default search the folder you happen to be in (and any subfolders). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stella" wrote in message ... Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double- click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . . |
#8
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normal.dot
The file with the additional extension should not affect the issue, but it
is a curiosity why you should have named the document thus. You can delete or rename any file called normal.dot and Word will build a new one when it is next started. The new one will lack any customisations of the old one. You should end up with just one file called normal.dot. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stella wrote: One more question.. I just went into the normal.dot file/folder to delete the ones with shortcut arrows as suggested. I just noticed that the two files without the arrows are slightly different. One is normal.dot and the other is normal.dot doc. Any difference between the two and should the normal.dot doc be deleted? Thanks again Stella -----Original Message----- The only difference between Start | Search and searching from Windows Explorer is that the former automatically starts at the root level (C:\, for example), while the latter will by default search the folder you happen to be in (and any subfolders). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow-ups to the newsgroup so all may benefit. "Stella" wrote in message ... Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double- click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . . |
#9
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normal.dot
Thanks Suzanne and Graham! It definitely is curious as to
why that file should be there then because I haven't renamed anything. I've only deleted stuff. The only other thing that I tried before posting to this newsgroup was to open normal.dot when I did a Search from Start/Search by double-clicking the files that showed up.There was no particular reason that I did that. I was trying anything at that point. I couldn't close the blank documents that would open unless I did a CAD. In the C/A/D box that showed running programs, it said something like Word Document 1, and then I would End Task. I did this 7-9 times I think, so the last one in the CAD box said Word Document 9. Would that have caused a normal.dot doc to show up? I'll delete that file tomorrow and rename the other and post back with my thanks and results. Goodnight Stella -----Original Message----- The file with the additional extension should not affect the issue, but it is a curiosity why you should have named the document thus. You can delete or rename any file called normal.dot and Word will build a new one when it is next started. The new one will lack any customisations of the old one. You should end up with just one file called normal.dot. -- Graham Mayor - Word MVP My web site www.gmayor.com Word MVP web site http://word.mvps.org Stella wrote: One more question.. I just went into the normal.dot file/folder to delete the ones with shortcut arrows as suggested. I just noticed that the two files without the arrows are slightly different. One is normal.dot and the other is normal.dot doc. Any difference between the two and should the normal.dot doc be deleted? Thanks again Stella -----Original Message----- The only difference between Start | Search and searching from Windows Explorer is that the former automatically starts at the root level (C:\, for example), while the latter will by default search the folder you happen to be in (and any subfolders). -- Suzanne S. Barnhill Microsoft MVP (Word) Words into Type Fairhope, Alabama USA Word MVP FAQ site: http://word.mvps.org Email cannot be acknowledged; please post all follow- ups to the newsgroup so all may benefit. "Stella" wrote in message ... Hi Shauna! Thanks for the reply. I just want to clarify where I'm going and how I'm getting there for the search. When I use Windows Explorer to get to the search function I started with Start/Programs/Accessories/Windows Explorer/clicked My Computer/then did a "Search"(?) from the search icon in the toolbar above. Is this one of the ways? Also when I double click the "My Computer" icon on the desktop as you suggested, also do a search from the toolbar icon there? Are these 2 ways any different than performing the search function from Start/Search? Real simple questions, I know but I do appreciate the answers a bunch! Thanks! Stella -----Original Message----- Hi Stella Try this. 1. Close Word. 2. Use Windows Explorer (or, on the desktop, double- click My Computer). Find all the normal.dots on your machine. 3. If they've got shortcut arrows, delete them. If they don't have shortcut arrows, re-name them to oldnormal.dot. 4. Turn off your computer, and then turn it on again (strictly speaking, this shouldn't be necessary, but we may as well just be sure!) 5. Start Word. It will create a new, clean normal.dot for you. Word should now start properly. If you had customizations saved in normal.dot (eg toolbars, or macros), you can copy them to your new normal.dot using Tools Templates and Add-ins Organizer. If you continue having trouble opening Word, see Problems opening Word http://www.mvps.org/word/FAQs/AppErr...sOpeningWord.h tm Hope this helps. Shauna Kelly. Microsoft MVP. http://www.shaunakelly.com/word "Stellad" wrote in message ... After moving some files and folders around in My Documents and deleting and renaming some I started having problems with normal.dot. I also was "clicking around" in Word around the same time. I assume one of those things started my problems. I read some articles and message boards and sort of understand what normal.dot is and perhaps what happened. What I don't understand is how to fix the problem I've created and put things back the way they were. Obviously I'm hoping for a siimple solution (Hah!). If anyone has suggesstions or instructions I would definitely appreciate it. Since this is real new territory for me, simple step-by-step instruction would also be app. Here's the order of what happens: -Open My Documents Folder -Try to close MS Doc folder -Pop up box says "File in use by another app or user (C;\Windows...\Templates\Normal.dot) I clicked OK -Save As box appears (Save in: Templates and File Name Normal.dot) I've chosen Cancel since I didn't really know what it meant -I try to close blank MSW doc that's left -Pop up box says" Changes have been made that affect global template, normal.dot. Do you want to save? I've chosen No again since I didn't know what it meant or what would happen. -Back to my Documents folder Things I've "experimented" with (eek!) 1) When Save as box appeared there was a Legal Pleadings folder, Business Doc folder, Normal.dot MSW file and "shadowy-like" normal.dot file. I deleted the "shadowy" one. Don't know if I should have but nothing happened one way or the other I hope. 2) When I did a Search for Normal.dot 3 files showed, 2 with shortcut arrows. If I double-clicked any, a blank MS doc would show. Couldn't close it unless I used Control/Alt/Delete. It would show as Doc 1,2,3, etc. Tried it up to 9. I apologize for the length of this. I figured more details were better than not enough. Thanks a bunch for any help Stella . . . |
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