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#1
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Error adding existing personal folders - Outlook 2007
I had to reformat my computer, and after re-installing Office 2007 again, I
went to add my personal folders back into Outlook, but when I select the .pst file(s), I get the message "The file C:\ . . . \*.pst is not a personal folders file." The files in question actually *are* .pst files -- I was using them in Outlook 2007 before the reformatting of my hard drive. Any ideas why Outlook is not recognizing them? It doesn't matter if I choose "Office Outlook Personal Folders File (.pst)" or "Outlook 97-2002 Personal Folders File (.pst)" when I go to add a new Outlook data file; I get the same message each time. Thanks in advance, Steve |
#2
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Error adding existing personal folders - Outlook 2007
One of our I.T. techs copied all my files from my C: drive off my bad hard
drive, then back onto the reformatted hard drive. I think the only wrinkle is that our organization uses CREDANT Mobile Guardian Shield for data encryption for security purposes. As far as I know, the .pst files got unencrypted successfully after moving them back onto my hard drive. To add my personal folders back into my re-installed Outlook 2007, I first tried File, Data File Management, then Add data files, found my .pst files, attempted to open/add them, and got the error message. I tried both "versions" of data file adding (Outlook, and Outlook 97-2002), both got the same errors. Then I tried Import/Export, and attempted to Import the .pst files through the Import wizard. I got the same error message. I will check with my I.T. department to see if they can check the individual files for encryption/de-encryption. Thanks, Steve "Russ Valentine" wrote: No information here. What steps are you using to "add my personal folders?" You should be encountering none of the paths you are if you were doing so correctly. What steps did you use to copy and transfer these PST files to the new hard drive? -- Russ Valentine "Steve Vincent" wrote in message ... I had to reformat my computer, and after re-installing Office 2007 again, I went to add my personal folders back into Outlook, but when I select the .pst file(s), I get the message "The file C:\ . . . \*.pst is not a personal folders file." The files in question actually *are* .pst files -- I was using them in Outlook 2007 before the reformatting of my hard drive. Any ideas why Outlook is not recognizing them? It doesn't matter if I choose "Office Outlook Personal Folders File (.pst)" or "Outlook 97-2002 Personal Folders File (.pst)" when I go to add a new Outlook data file; I get the same message each time. Thanks in advance, Steve . |
#3
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Error adding existing personal folders - Outlook 2007
Good information to have. Glad I asked.
Neither method you used to access the PST files is the preferred method. The most reliable way to access PST files is File Open Outlook Data File... However, from the additional information you have provided, I suspect even that won't work. If it does not, then I would exhort your IT department to provide you with a correct and valid copy of your PST file. If they cannot, perhaps you can show them how. You should also check to see if these files acquired a read only property in the transfer process. If so, remove it. It is also worth running the Inbox Repair Tool against these files to see if it can fix any errors they might have incurred. -- Russ Valentine "Steve Vincent" wrote in message ... One of our I.T. techs copied all my files from my C: drive off my bad hard drive, then back onto the reformatted hard drive. I think the only wrinkle is that our organization uses CREDANT Mobile Guardian Shield for data encryption for security purposes. As far as I know, the .pst files got unencrypted successfully after moving them back onto my hard drive. To add my personal folders back into my re-installed Outlook 2007, I first tried File, Data File Management, then Add data files, found my .pst files, attempted to open/add them, and got the error message. I tried both "versions" of data file adding (Outlook, and Outlook 97-2002), both got the same errors. Then I tried Import/Export, and attempted to Import the .pst files through the Import wizard. I got the same error message. I will check with my I.T. department to see if they can check the individual files for encryption/de-encryption. Thanks, Steve "Russ Valentine" wrote: No information here. What steps are you using to "add my personal folders?" You should be encountering none of the paths you are if you were doing so correctly. What steps did you use to copy and transfer these PST files to the new hard drive? -- Russ Valentine "Steve Vincent" wrote in message ... I had to reformat my computer, and after re-installing Office 2007 again, I went to add my personal folders back into Outlook, but when I select the .pst file(s), I get the message "The file C:\ . . . \*.pst is not a personal folders file." The files in question actually *are* .pst files -- I was using them in Outlook 2007 before the reformatting of my hard drive. Any ideas why Outlook is not recognizing them? It doesn't matter if I choose "Office Outlook Personal Folders File (.pst)" or "Outlook 97-2002 Personal Folders File (.pst)" when I go to add a new Outlook data file; I get the same message each time. Thanks in advance, Steve . |
#4
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Error adding existing personal folders - Outlook 2007
Thank you Russ. I just tried the File Open Outlook Data File... method,
with the same error. I'm waiting to hear back from I.T. I will look at the file properties in the meantime. Thanks again for all your input, Steve "Russ Valentine" wrote: Good information to have. Glad I asked. Neither method you used to access the PST files is the preferred method. The most reliable way to access PST files is File Open Outlook Data File... However, from the additional information you have provided, I suspect even that won't work. If it does not, then I would exhort your IT department to provide you with a correct and valid copy of your PST file. If they cannot, perhaps you can show them how. You should also check to see if these files acquired a read only property in the transfer process. If so, remove it. It is also worth running the Inbox Repair Tool against these files to see if it can fix any errors they might have incurred. -- Russ Valentine "Steve Vincent" wrote in message ... One of our I.T. techs copied all my files from my C: drive off my bad hard drive, then back onto the reformatted hard drive. I think the only wrinkle is that our organization uses CREDANT Mobile Guardian Shield for data encryption for security purposes. As far as I know, the .pst files got unencrypted successfully after moving them back onto my hard drive. To add my personal folders back into my re-installed Outlook 2007, I first tried File, Data File Management, then Add data files, found my .pst files, attempted to open/add them, and got the error message. I tried both "versions" of data file adding (Outlook, and Outlook 97-2002), both got the same errors. Then I tried Import/Export, and attempted to Import the .pst files through the Import wizard. I got the same error message. I will check with my I.T. department to see if they can check the individual files for encryption/de-encryption. Thanks, Steve "Russ Valentine" wrote: No information here. What steps are you using to "add my personal folders?" You should be encountering none of the paths you are if you were doing so correctly. What steps did you use to copy and transfer these PST files to the new hard drive? -- Russ Valentine "Steve Vincent" wrote in message ... I had to reformat my computer, and after re-installing Office 2007 again, I went to add my personal folders back into Outlook, but when I select the .pst file(s), I get the message "The file C:\ . . . \*.pst is not a personal folders file." The files in question actually *are* .pst files -- I was using them in Outlook 2007 before the reformatting of my hard drive. Any ideas why Outlook is not recognizing them? It doesn't matter if I choose "Office Outlook Personal Folders File (.pst)" or "Outlook 97-2002 Personal Folders File (.pst)" when I go to add a new Outlook data file; I get the same message each time. Thanks in advance, Steve . . |
#5
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Error adding existing personal folders - Outlook 2007
Sure. Keep us posted on what you find.
-- Russ Valentine "Steve Vincent" wrote in message ... Thank you Russ. I just tried the File Open Outlook Data File... method, with the same error. I'm waiting to hear back from I.T. I will look at the file properties in the meantime. Thanks again for all your input, Steve "Russ Valentine" wrote: Good information to have. Glad I asked. Neither method you used to access the PST files is the preferred method. The most reliable way to access PST files is File Open Outlook Data File... However, from the additional information you have provided, I suspect even that won't work. If it does not, then I would exhort your IT department to provide you with a correct and valid copy of your PST file. If they cannot, perhaps you can show them how. You should also check to see if these files acquired a read only property in the transfer process. If so, remove it. It is also worth running the Inbox Repair Tool against these files to see if it can fix any errors they might have incurred. -- Russ Valentine "Steve Vincent" wrote in message ... One of our I.T. techs copied all my files from my C: drive off my bad hard drive, then back onto the reformatted hard drive. I think the only wrinkle is that our organization uses CREDANT Mobile Guardian Shield for data encryption for security purposes. As far as I know, the .pst files got unencrypted successfully after moving them back onto my hard drive. To add my personal folders back into my re-installed Outlook 2007, I first tried File, Data File Management, then Add data files, found my .pst files, attempted to open/add them, and got the error message. I tried both "versions" of data file adding (Outlook, and Outlook 97-2002), both got the same errors. Then I tried Import/Export, and attempted to Import the .pst files through the Import wizard. I got the same error message. I will check with my I.T. department to see if they can check the individual files for encryption/de-encryption. Thanks, Steve "Russ Valentine" wrote: No information here. What steps are you using to "add my personal folders?" You should be encountering none of the paths you are if you were doing so correctly. What steps did you use to copy and transfer these PST files to the new hard drive? -- Russ Valentine "Steve Vincent" wrote in message ... I had to reformat my computer, and after re-installing Office 2007 again, I went to add my personal folders back into Outlook, but when I select the .pst file(s), I get the message "The file C:\ . . . \*.pst is not a personal folders file." The files in question actually *are* .pst files -- I was using them in Outlook 2007 before the reformatting of my hard drive. Any ideas why Outlook is not recognizing them? It doesn't matter if I choose "Office Outlook Personal Folders File (.pst)" or "Outlook 97-2002 Personal Folders File (.pst)" when I go to add a new Outlook data file; I get the same message each time. Thanks in advance, Steve . . |
#6
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Error adding existing personal folders - Outlook 2007
"Steve Vincent" wrote in message
... One of our I.T. techs copied all my files from my C: drive off my bad hard drive, then back onto the reformatted hard drive. I think the only wrinkle is that our organization uses CREDANT Mobile Guardian Shield for data encryption for security purposes. As far as I know, the .pst files got unencrypted successfully after moving them back onto my hard drive. The process used to copy the PSTs corrupted them and made them unrecognizable as PSTs. Your only hope now is a commercial PST recovery tool or restoring them from the most recent backup you made prior to this incident. -- Brian Tillman [MVP-Outlook] |
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