problem - urgent

I try to run an access 97 program but it gives an error:

"Microsoft Access has encountered a problem and needs to close. We are sorry
for the inconvenience."

I click for more information as following:

"Error signature

AppName: msaccess.exe AppVer: 8.0.0.3512 ModName: msjet35.dll
ModVer: 3.51.2723.0 Offset: 00001beb


This is urgent. Please help. Many thanks.

The most current version of msjet35.dll is 3.51.3328.0, which can be found
at the link below. Install the SP3 update and see if that solves the
problem.

http://support.microsoft.com/default...b;en-us;172733

Also, SR-2 for Office 97 needs to be installed. This will change the version
number of msaccess.exe to 8.0.0.5903.

http://support.microsoft.com/default...b;en-us;249974

--
Wayne Morgan
MS Access MVP


""Allen Iverson"" wrote in message
...
I try to run an access 97 program but it gives an error:

"Microsoft Access has encountered a problem and needs to close. We are
sorry for the inconvenience."

I click for more information as following:

"Error signature

AppName: msaccess.exe AppVer: 8.0.0.3512 ModName: msjet35.dll
ModVer: 3.51.2723.0 Offset: 00001beb


This is urgent. Please help. Many thanks.

Try a simple Reboot of the computer

Unfortunately all doesn't work.

Anyone can help. Thanks.


"Wayne Morgan" wrote in message
...
The most current version of msjet35.dll is 3.51.3328.0, which can be found
at the link below. Install the SP3 update and see if that solves the
problem.

http://support.microsoft.com/default...b;en-us;172733

Also, SR-2 for Office 97 needs to be installed. This will change the
version number of msaccess.exe to 8.0.0.5903.

http://support.microsoft.com/default...b;en-us;249974

--
Wayne Morgan
MS Access MVP


""Allen Iverson"" wrote in message
...
I try to run an access 97 program but it gives an error:

"Microsoft Access has encountered a problem and needs to close. We are
sorry for the inconvenience."

I click for more information as following:

"Error signature

AppName: msaccess.exe AppVer: 8.0.0.3512 ModName: msjet35.dll
ModVer: 3.51.2723.0 Offset: 00001beb


This is urgent. Please help. Many thanks.

Well, that was the first thing to check. Are you unable to open the database
at all or does it fail when you do something specific. Have you compacted
and repaired the database lately? Also, please see the following link on
corruption.

http://members.iinet.net.au/~allenbrowne/ser-47.html

--
Wayne Morgan
MS Access MVP


""Allen Iverson"" wrote in message
...
Unfortunately all doesn't work.

Anyone can help. Thanks.

When I double click the icon or open the mdb, it gives me this error. I
cannot run compact or repair at all. Please help.

"Wayne Morgan" wrote in message
...
Well, that was the first thing to check. Are you unable to open the
database at all or does it fail when you do something specific. Have you
compacted and repaired the database lately? Also, please see the following
link on corruption.

http://members.iinet.net.au/~allenbrowne/ser-47.html

--
Wayne Morgan
MS Access MVP


""Allen Iverson"" wrote in message
...
Unfortunately all doesn't work.

Anyone can help. Thanks.

Can you open Access with another database? Can you open Access by itself (no
database)? Try holding down the Shift key as the database opens to bypass
any startup items you may have set.

Make a copy of the file!!!! Then try the Jet Compact utility. It should have
been installed on your hard drive when you installed Jet 3.5 SP3. The name
of the file is jetcomp.exe. Do a Search of the hard drive to find the file.
If you can't find it, it can also be downloaded at the link below. It will
run a compact of the database without having to open it first.

http://support.microsoft.com/default...b;en-us;295334

--
Wayne Morgan
MS Access MVP


""Allen Iverson"" wrote in message
...
When I double click the icon or open the mdb, it gives me this error. I
cannot run compact or repair at all. Please help.