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#1
August 13th, 2008, 02:52 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
Hi,
On several occasions Outlook 2007 has crashed on me without any message being displayed. When I try to open it again nothing happens. When I restart the computer and open Outlook I get a message asking whether I would like to start Outlook in Safe Mode. When I do it opens successfully. Can anyone please help? 
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#2
August 13th, 2008, 04:54 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
When Outllook crashes it may not have truly closed, check Task
ManagerRunning Processes for any instance of outlook.exe if found terminate it/them It maybe that you have an add-in that is causing a problem, what add-ins are installed? "Joan Mary" wrote in message ... Hi, On several occasions Outlook 2007 has crashed on me without any message being displayed. When I try to open it again nothing happens. When I restart the computer and open Outlook I get a message asking whether I would like to start Outlook in Safe Mode. When I do it opens successfully. Can anyone please help?
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#3
August 13th, 2008, 05:14 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
I'm afraid I've no idea what add-ins I might have installed; is there any way
that I can find out? "DL" wrote: When Outllook crashes it may not have truly closed, check Task ManagerRunning Processes for any instance of outlook.exe if found terminate it/them It maybe that you have an add-in that is causing a problem, what add-ins are installed? "Joan Mary" wrote in message ... Hi, On several occasions Outlook 2007 has crashed on me without any message being displayed. When I try to open it again nothing happens. When I restart the computer and open Outlook I get a message asking whether I would like to start Outlook in Safe Mode. When I do it opens successfully. Can anyone please help?
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#4
August 13th, 2008, 07:02 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
Joan Mary wrote:
I'm afraid I've no idea what add-ins I might have installed; is there any way that I can find out? ToolsTrust CenterAdd-Ins -- Brian Tillman [MVP-Outlook]
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#5
August 13th, 2008, 08:35 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
Thank you. The trouble now is that Outlook won't even open in Safe Mode. Do
you have any ideas on what I can do please? "Brian Tillman" wrote: Joan Mary wrote: I'm afraid I've no idea what add-ins I might have installed; is there any way that I can find out? ToolsTrust CenterAdd-Ins -- Brian Tillman [MVP-Outlook]
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#6
August 14th, 2008, 10:38 AM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
Did you check in Task ManagerRunning Processes for Outlook.exe?
Have you then tried, from StartRun cmd "C:\Program Files\Microsoft Office\Office12\Outlook.exe " /safe (Where C\Program Files........is the path for Office) "Joan Mary" wrote in message ... Thank you. The trouble now is that Outlook won't even open in Safe Mode. Do you have any ideas on what I can do please? "Brian Tillman" wrote: Joan Mary wrote: I'm afraid I've no idea what add-ins I might have installed; is there any way that I can find out? ToolsTrust CenterAdd-Ins -- Brian Tillman [MVP-Outlook]
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#7
August 14th, 2008, 03:46 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
Joan Mary wrote:
Thank you. The trouble now is that Outlook won't even open in Safe Mode. Do you have any ideas on what I can do please? Have you tried a repair install from Add/Remove programs? -- Brian Tillman [MVP-Outlook]
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#8
August 14th, 2008, 05:38 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
I actually removed Office 2007 then installed Office 2003 and then used the
2007 updater again but it is still happening. "Brian Tillman" wrote: Joan Mary wrote: Thank you. The trouble now is that Outlook won't even open in Safe Mode. Do you have any ideas on what I can do please? Have you tried a repair install from Add/Remove programs? -- Brian Tillman [MVP-Outlook]
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#9
August 14th, 2008, 05:41 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
I did look at the Task Manager abd there was nothing running. I will try
your other lead but why does it need to be opened in Safe Mode all the time? "DL" wrote: Did you check in Task ManagerRunning Processes for Outlook.exe? Have you then tried, from StartRun cmd "C:\Program Files\Microsoft Office\Office12\Outlook.exe " /safe (Where C\Program Files........is the path for Office) "Joan Mary" wrote in message ... Thank you. The trouble now is that Outlook won't even open in Safe Mode. Do you have any ideas on what I can do please? "Brian Tillman" wrote: Joan Mary wrote: I'm afraid I've no idea what add-ins I might have installed; is there any way that I can find out? ToolsTrust CenterAdd-Ins -- Brian Tillman [MVP-Outlook]
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#10
August 14th, 2008, 07:56 PM
posted to microsoft.public.outlook.general
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Outlook 2007 crashes
Uninstalling rarely cure anything, niether is it neccessary to install the
qualifying version, prior to installing the update version, you just need the earlier version cd available to point to when the upgrade complains "Joan Mary" wrote in message ... I actually removed Office 2007 then installed Office 2003 and then used the 2007 updater again but it is still happening. "Brian Tillman" wrote: Joan Mary wrote: Thank you. The trouble now is that Outlook won't even open in Safe Mode. Do you have any ideas on what I can do please? Have you tried a repair install from Add/Remove programs? -- Brian Tillman [MVP-Outlook]
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