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Cannot open email attachments in Office 2007



 
 
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  #1  
Old August 13th, 2008, 05:08 PM posted to microsoft.public.outlook.general
gkkliz
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Posts: 4
Default Cannot open email attachments in Office 2007

When double-clicking on an attachment, I get the following message: The
operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not fix
the problem. I am currently on SP1 (MSO 12.0.6213.1000).

Any help is appreciated.
  #2  
Old August 13th, 2008, 06:52 PM posted to microsoft.public.outlook.general
gkkliz
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Posts: 4
Default Cannot open email attachments in Outlook 2007



"gkkliz" wrote:

When double-clicking on an attachment, I get the following message: The
operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not fix
the problem. I am currently on SP1 (MSO 12.0.6213.1000).

Any help is appreciated.

  #3  
Old August 13th, 2008, 07:18 PM posted to microsoft.public.outlook.general
Brian Tillman
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Posts: 21,988
Default Cannot open email attachments in Office 2007

gkkliz wrote:

When double-clicking on an attachment, I get the following message:
The operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not
fix the problem. I am currently on SP1 (MSO 12.0.6213.1000).


Can you save it to disk and open it?
--
Brian Tillman [MVP-Outlook]
  #4  
Old August 13th, 2008, 10:05 PM posted to microsoft.public.outlook.general
gkkliz
external usenet poster
 
Posts: 4
Default Cannot open email attachments in Office 2007

No, it will not allow me to do that. I also tried a Copy - no go.

"Brian Tillman" wrote:

gkkliz wrote:

When double-clicking on an attachment, I get the following message:
The operation failed. An object could not be found.

I ran the Office Diagnostics option from the Help menu. This did not
fix the problem. I am currently on SP1 (MSO 12.0.6213.1000).


Can you save it to disk and open it?
--
Brian Tillman [MVP-Outlook]

  #5  
Old August 14th, 2008, 03:51 PM posted to microsoft.public.outlook.general
Brian Tillman
external usenet poster
 
Posts: 21,988
Default Cannot open email attachments in Office 2007

gkkliz wrote:

No, it will not allow me to do that. I also tried a Copy - no go.


Define "will not allow".
  #6  
Old August 14th, 2008, 05:38 PM posted to microsoft.public.outlook.general
gkkliz
external usenet poster
 
Posts: 4
Default Cannot open email attachments in Office 2007

OK, I could actually copy, or so it appeared. I right-mouse clicked on the
file, clicked on copy. so good, so far. When I went to paste it in a folder
or on the Desktop, the same error message popped up.

Interestingly, I am working on a dual-drive/dual boot machine. The problem
is occurring using the XP operating system. When I opened up the Vista side,
I had no problem opening the attachment.
Liz

"Brian Tillman" wrote:

gkkliz wrote:

No, it will not allow me to do that. I also tried a Copy - no go.


Define "will not allow".

  #7  
Old August 19th, 2008, 03:54 PM posted to microsoft.public.outlook.general
flanny
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Posts: 1
Default Cannot open email attachments in Office 2007

On Aug 14, 12:38*pm, gkkliz wrote:
OK, I could actually copy, or so it appeared. *I right-mouse clicked on the
file, clicked on copy. *so good, so far. *When I went to paste it in a folder
or on the Desktop, the sameerrormessage popped up.

Interestingly, I am working on a dual-drive/dual boot machine. *The problem
is occurring using the XP operating system. *When I opened up the Vista side,
I had no problem opening the attachment.
Liz



"Brian Tillman" wrote:
gkkliz wrote:


No, it will not allow me to do that. *I also tried a Copy - no go.


Define "will not allow".- Hide quoted text -


- Show quoted text -


I have the same problem. do you have Symantec EndPoint Protection
installed? I have read articals which state that SEP may be the
culprit. Good luck uninstalling SEP

GMF


GMF
 




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