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#1
March 18th, 2007, 08:31 AM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
I've tried everything to uninstall the B2TR refresh for Office 2007
Professional AND Office 2007 Professional Visio including removing all of Office 2003 as well. The system "shows" no presence of Office, all files/folders deleted and the registry allegedly shows no presence, yet installing a NEW version of Office 2007 (full new release) fails as it will not "upgrade" a beta version??? A separate install for Office 2007 Visio Standard (full new release) fails for the same reason. There are no options on the installs, they just fail and "disappear". Microsoft offer no help as far as I can see unless I pay £50 to get their so called technical help. Has anybody else had this problem, if so, could they tell me what I'm missing so I can install the products and do some work!!!! Thanks. 
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#2
March 18th, 2007, 03:39 PM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
No, you didn't try everything as there have been hundreds if not thousands of posts about this issue and they all are available by searching the archives of this group.
http://support.microsoft.com/kb/928218/en-us -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | I've tried everything to uninstall the B2TR refresh for Office 2007 | Professional AND Office 2007 Professional Visio including removing | all of Office 2003 as well. The system "shows" no presence of Office, | all files/folders deleted and the registry allegedly shows no | presence, yet installing a NEW version of Office 2007 (full new | release) fails as it will not "upgrade" a beta version??? | | A separate install for Office 2007 Visio Standard (full new release) | fails for the same reason. | | There are no options on the installs, they just fail and "disappear". | Microsoft offer no help as far as I can see unless I pay £50 to get | their so called technical help. | | Has anybody else had this problem, if so, could they tell me what I'm | missing so I can install the products and do some work!!!! | | Thanks.
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#3
March 19th, 2007, 08:01 AM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
Thanks for the answer, sorry about the attitude, obviously I'm not as perfect
as you are, have a nice day. "Milly Staples [MVP - Outlook]" wrote: No, you didn't try everything as there have been hundreds if not thousands of posts about this issue and they all are available by searching the archives of this group. http://support.microsoft.com/kb/928218/en-us -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | I've tried everything to uninstall the B2TR refresh for Office 2007 | Professional AND Office 2007 Professional Visio including removing | all of Office 2003 as well. The system "shows" no presence of Office, | all files/folders deleted and the registry allegedly shows no | presence, yet installing a NEW version of Office 2007 (full new | release) fails as it will not "upgrade" a beta version??? | | A separate install for Office 2007 Visio Standard (full new release) | fails for the same reason. | | There are no options on the installs, they just fail and "disappear". | Microsoft offer no help as far as I can see unless I pay £50 to get | their so called technical help. | | Has anybody else had this problem, if so, could they tell me what I'm | missing so I can install the products and do some work!!!! | | Thanks.
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#4
March 20th, 2007, 01:41 AM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
I am far from perfect but I am diligent and do my homework first before asking anything.
-- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | Thanks for the answer, sorry about the attitude, obviously I'm not as | perfect as you are, have a nice day. | | "Milly Staples [MVP - Outlook]" wrote: | || No, you didn't try everything as there have been hundreds if not || thousands of posts about this issue and they all are available by || searching the archives of this group. || || http://support.microsoft.com/kb/928218/en-us || || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, roy-w asked: || ||| I've tried everything to uninstall the B2TR refresh for Office 2007 ||| Professional AND Office 2007 Professional Visio including removing ||| all of Office 2003 as well. The system "shows" no presence of ||| Office, all files/folders deleted and the registry allegedly shows ||| no presence, yet installing a NEW version of Office 2007 (full new ||| release) fails as it will not "upgrade" a beta version??? ||| ||| A separate install for Office 2007 Visio Standard (full new release) ||| fails for the same reason. ||| ||| There are no options on the installs, they just fail and ||| "disappear". Microsoft offer no help as far as I can see unless I ||| pay £50 to get their so called technical help. ||| ||| Has anybody else had this problem, if so, could they tell me what ||| I'm missing so I can install the products and do some work!!!! ||| ||| Thanks.
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#5
March 21st, 2007, 07:51 AM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
The moral of this story being "if you have a problem then do as much research
as you can, and when for whatever reason you have failed to come up with an answer and you seek advice in all good faith, remember that whilst you may be fortunate enough to receive the advice you were looking for you it may well be accomppanied by the derision of a bigot". If you ever have a question on the IBM Developer or Java Developer sites you will see a more "professional" form of help. "Milly Staples [MVP - Outlook]" wrote: I am far from perfect but I am diligent and do my homework first before asking anything. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | Thanks for the answer, sorry about the attitude, obviously I'm not as | perfect as you are, have a nice day. | | "Milly Staples [MVP - Outlook]" wrote: | || No, you didn't try everything as there have been hundreds if not || thousands of posts about this issue and they all are available by || searching the archives of this group. || || http://support.microsoft.com/kb/928218/en-us || || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, roy-w asked: || ||| I've tried everything to uninstall the B2TR refresh for Office 2007 ||| Professional AND Office 2007 Professional Visio including removing ||| all of Office 2003 as well. The system "shows" no presence of ||| Office, all files/folders deleted and the registry allegedly shows ||| no presence, yet installing a NEW version of Office 2007 (full new ||| release) fails as it will not "upgrade" a beta version??? ||| ||| A separate install for Office 2007 Visio Standard (full new release) ||| fails for the same reason. ||| ||| There are no options on the installs, they just fail and ||| "disappear". Microsoft offer no help as far as I can see unless I ||| pay £50 to get their so called technical help. ||| ||| Has anybody else had this problem, if so, could they tell me what ||| I'm missing so I can install the products and do some work!!!! ||| ||| Thanks.
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#6
March 21st, 2007, 01:28 PM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
Why are you calling her a bigot? That's completely out of line! If you don't
agree with her comment, fine. But to turn around call her an ugly name shows ignorance on your part. -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "roy-w" wrote in message ... The moral of this story being "if you have a problem then do as much research as you can, and when for whatever reason you have failed to come up with an answer and you seek advice in all good faith, remember that whilst you may be fortunate enough to receive the advice you were looking for you it may well be accomppanied by the derision of a bigot". If you ever have a question on the IBM Developer or Java Developer sites you will see a more "professional" form of help. "Milly Staples [MVP - Outlook]" wrote: I am far from perfect but I am diligent and do my homework first before asking anything. -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | Thanks for the answer, sorry about the attitude, obviously I'm not as | perfect as you are, have a nice day. | | "Milly Staples [MVP - Outlook]" wrote: | || No, you didn't try everything as there have been hundreds if not || thousands of posts about this issue and they all are available by || searching the archives of this group. || || http://support.microsoft.com/kb/928218/en-us || || || -- || Milly Staples [MVP - Outlook] || || Post all replies to the group to keep the discussion intact. All || unsolicited mail sent to my personal account will be deleted without || reading. || || After furious head scratching, roy-w asked: || ||| I've tried everything to uninstall the B2TR refresh for Office 2007 ||| Professional AND Office 2007 Professional Visio including removing ||| all of Office 2003 as well. The system "shows" no presence of ||| Office, all files/folders deleted and the registry allegedly shows ||| no presence, yet installing a NEW version of Office 2007 (full new ||| release) fails as it will not "upgrade" a beta version??? ||| ||| A separate install for Office 2007 Visio Standard (full new release) ||| fails for the same reason. ||| ||| There are no options on the installs, they just fail and ||| "disappear". Microsoft offer no help as far as I can see unless I ||| pay ,£50 to get their so called technical help. ||| ||| Has anybody else had this problem, if so, could they tell me what ||| I'm missing so I can install the products and do some work!!!! ||| ||| Thanks.
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#7
March 24th, 2007, 04:45 PM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
Thank you for the info Milly
I am not very good at this lot and could not find this info. I have now something to work with Cheers Ivan GoTo www.old-glossop.com to view Glossop Heritage DVD Trailer "Milly Staples [MVP - Outlook]" wrote in message ... No, you didn't try everything as there have been hundreds if not thousands of posts about this issue and they all are available by searching the archives of this group. http://support.microsoft.com/kb/928218/en-us -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | I've tried everything to uninstall the B2TR refresh for Office 2007 | Professional AND Office 2007 Professional Visio including removing | all of Office 2003 as well. The system "shows" no presence of Office, | all files/folders deleted and the registry allegedly shows no | presence, yet installing a NEW version of Office 2007 (full new | release) fails as it will not "upgrade" a beta version??? | | A separate install for Office 2007 Visio Standard (full new release) | fails for the same reason. | | There are no options on the installs, they just fail and "disappear". | Microsoft offer no help as far as I can see unless I pay £50 to get | their so called technical help. | | Has anybody else had this problem, if so, could they tell me what I'm | missing so I can install the products and do some work!!!! | | Thanks.
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#8
September 29th, 2009, 08:11 PM
posted to microsoft.public.office.setup
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Office 2007 B2TR "will not go away"
Milly,
I am having problems with uninstalling also, and tried the 92818 instructions to no avail. I get a message when I right-click the msi and select uninstall that says the installation source is not available. This all started by my trying to upgrade Office Basic 2007 to Office Professional 2007. Paid for the basic, paid for the upgrade and can't get it to install. The regular install which should work just fails-I had to dig through the logs to find any error messages. "Milly Staples [MVP - Outlook]" wrote: No, you didn't try everything as there have been hundreds if not thousands of posts about this issue and they all are available by searching the archives of this group. http://support.microsoft.com/kb/928218/en-us -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. All unsolicited mail sent to my personal account will be deleted without reading. After furious head scratching, roy-w asked: | I've tried everything to uninstall the B2TR refresh for Office 2007 | Professional AND Office 2007 Professional Visio including removing | all of Office 2003 as well. The system "shows" no presence of Office, | all files/folders deleted and the registry allegedly shows no | presence, yet installing a NEW version of Office 2007 (full new | release) fails as it will not "upgrade" a beta version??? | | A separate install for Office 2007 Visio Standard (full new release) | fails for the same reason. | | There are no options on the installs, they just fail and "disappear". | Microsoft offer no help as far as I can see unless I pay £50 to get | their so called technical help. | | Has anybody else had this problem, if so, could they tell me what I'm | missing so I can install the products and do some work!!!! | | Thanks.
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