Outlook 2003 won't start

Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start because
a data file to send and receive mail could not be found. To add a data file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\MSMAPI\1033\MLCFG32.CPL" ,@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a mail
account the first time I opened up Outlook, I said no (and I don't want to
set up an email account).

Many thanks in advance,

Arnaud

What happens if you go to 'Control Panel|Mail|Data Files' and click the
"Add" button? The error indicates you don't have a Personal Folders (.PST)
file, and the "Add" button will let you create one.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Arnaud Miege" wrote in message
...
Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and
every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start
because
a data file to send and receive mail could not be found. To add a data
file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click
on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run

"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\
MSMAPI\1033\MLCFG32.CPL",@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a
mail
account the first time I opened up Outlook, I said no (and I don't want to
set up an email account).

Many thanks in advance,

Arnaud

Hi,

I tried to do this (see my original post):

So I go to the Windows Control Panel, double-click the Mail icon, I click
on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run

"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\
MSMAPI\1033\MLCFG32.CPL",@0"

That's when I get the error.

Thanks,

Arnaud

"Hal Hostetler [MVP P/I]" wrote in message
...
What happens if you go to 'Control Panel|Mail|Data Files' and click the
"Add" button? The error indicates you don't have a Personal Folders
(.PST)
file, and the "Add" button will let you create one.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Live at Hot Licks - www.badnewsbluesband.com

"Arnaud Miege" wrote in message
...
Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and
every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start
because
a data file to send and receive mail could not be found. To add a data
file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click
on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run

"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\
MSMAPI\1033\MLCFG32.CPL",@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a
mail
account the first time I opened up Outlook, I said no (and I don't want
to
set up an email account).

Many thanks in advance,

Arnaud

Did you already set up your email account with your provider in Outlook ??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Arnaud Miege" wrote in message ...
Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start because
a data file to send and receive mail could not be found. To add a data file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\MSMAPI\1033\MLCFG32.CPL" ,@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a mail
account the first time I opened up Outlook, I said no (and I don't want to
set up an email account).

Many thanks in advance,

Arnaud

No, I haven't and I don't want to (see my original posting). I just want to
use Outlook to sync my PDA calendar with, not for email.

Thanks,

Arnaud

"Peter Foldes" wrote in message
...
Did you already set up your email account with your provider in Outlook ??

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

"Arnaud Miege" wrote in message
...
Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and
every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start
because
a data file to send and receive mail could not be found. To add a data
file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click
on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\MSMAPI\1033\MLCFG32.CPL" ,@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a
mail
account the first time I opened up Outlook, I said no (and I don't want to
set up an email account).

Many thanks in advance,

Arnaud

Arnaud Miege wrote:

No, I haven't and I don't want to (see my original posting). I just
want to use Outlook to sync my PDA calendar with, not for email.

Have you tried removing BCM from the picture and starting with a new mail
profile?
--
Brian Tillman [MVP-Outlook]

"Brian Tillman" wrote in message
...
Arnaud Miege wrote:

No, I haven't and I don't want to (see my original posting). I just
want to use Outlook to sync my PDA calendar with, not for email.

Have you tried removing BCM from the picture and starting with a new mail
profile?
--
Brian Tillman [MVP-Outlook]

No, how do I do that?

Thanks for your help,

Arnaud

Arnaud Miege wrote:

No, how do I do that?

Uninstall BCM in COntrol Panel's Add/Remove Programs. Then create a new
mail profile following these steps:
http://www.howto-outlook.com/faq/newprofile.htm
--
Brian Tillman [MVP-Outlook]

I had this problem when Business Contact Manager for Outlook 2007 is
installed alongside Outlook 2003. To fix it i uninstalled Business Contact
Manager then opened Mail in Control Panel to add a data file.

"Arnaud Miege" wrote:

Hi,

I have recently installed Outlook 2003 on my machine (win XP SP2), and every
time I try to start it it gives me the following error message:

"Unable to open your default e-mail folders. Outlook could not start because
a data file to send and receive mail could not be found. To add a data file,
such as a personal folder file, double-click the Mail icon in Windows
Control Panel"

So I go to the Windows Control Panel, double-click the Mail icon, I click on
data files, Add... I only have one choice (Business Contact Manager
Database), so I click OK, and it gives me the following error message:

An exception occurred while trying to run
"C:\WINDOWS\system32\shell32.dll,Control_RunDLL"C: \PROGRA~1\COMMON~1\System\MSMAPI\1033\MLCFG32.CPL" ,@0"

I did some searching on the internet, but couldn't find any solution to
this. Can anybody help? I should point out that when asked to set up a mail
account the first time I opened up Outlook, I said no (and I don't want to
set up an email account).

Many thanks in advance,

Arnaud

"Oliwan" wrote:

I had this problem when Business Contact Manager for Outlook 2007 is
installed alongside Outlook 2003. To fix it i uninstalled Business Contact
Manager then opened Mail in Control Panel to add a data file.


Yes, I just removed Business Contact Manager for 2007, and when I open Mail
in the Control Panel and try to add a data file, The "ADD" button gives me a
blank pulldown: no types of files to add!