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#11
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Powerpoint 2007 crashes when closing
had similar problem when closing PowerPoint 2007 - ended up deactivating all
addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich |
#12
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Powerpoint 2007 crashes when closing
On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote: had similar problem when closing PowerPoint 2007 - ended up deactivating all addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppNameowerpnt.exe AppVer:12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich- Hide quoted text - - Show quoted text - So did you go to trust center, and remove all application add ins ? The feature says it "may impair funcionality." I do not have a PDF creater add-in and could not find the .dll you made reference. I'll try disabling all applications add-in under trust center and let you know. |
#13
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Powerpoint 2007 crashes when closing
On Oct 12, 8:40 pm, Gary from Atlanta Gary from
wrote: had similar problem when closing PowerPoint 2007 - ended up deactivating all addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich- Hide quoted text - - Show quoted text - Ok I disabled all add ins incluidng application one's under Trust Center and Trust Center setting. I get the exact same error. fyi I never had any installed. I built up 3 brand new Dell D620 Laptops and can recreate teh error at will be selecting the OfficeJet 7780 as my defualt printer. Similarily, I can make it dissapear by using a differnt, non HP, printer as a default AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp: 45428035 ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3 fDebug: 0 Offset: 001af7b0 Does anyoneknow how to disable this error message and automatic restart of Outlook in the registry until a real solution comes out. The changes I make are being saved so if the message and restart request did not pop up my clients would be happy for now. |
#14
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Powerpoint 2007 crashes when closing
If you can recreate the problem at will by setting the OfficeJet printer as
the default, then that's the problem. PPT 2007 really likes a Windows-certified driver as its default. The drivers that ship with Windows should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also http://www.pptfaq.com/FAQ00605.htm -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ wrote in message ups.com... On Oct 12, 8:40 pm, Gary from Atlanta Gary from wrote: had similar problem when closing PowerPoint 2007 - ended up deactivating all addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich- Hide quoted text - - Show quoted text - Ok I disabled all add ins incluidng application one's under Trust Center and Trust Center setting. I get the exact same error. fyi I never had any installed. I built up 3 brand new Dell D620 Laptops and can recreate teh error at will be selecting the OfficeJet 7780 as my defualt printer. Similarily, I can make it dissapear by using a differnt, non HP, printer as a default AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp: 45428035 ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3 fDebug: 0 Offset: 001af7b0 Does anyoneknow how to disable this error message and automatic restart of Outlook in the registry until a real solution comes out. The changes I make are being saved so if the message and restart request did not pop up my clients would be happy for now. |
#15
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Powerpoint 2007 crashes when closing
Okay. I had the same issue and when I removed the HP Deskjet F4120 as my
default, everything was fixed. Any way I can get a more valid driver for my printer? "Echo S" wrote: If you can recreate the problem at will by setting the OfficeJet printer as the default, then that's the problem. PPT 2007 really likes a Windows-certified driver as its default. The drivers that ship with Windows should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also http://www.pptfaq.com/FAQ00605.htm -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ wrote in message ups.com... On Oct 12, 8:40 pm, Gary from Atlanta Gary from wrote: had similar problem when closing PowerPoint 2007 - ended up deactivating all addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich- Hide quoted text - - Show quoted text - Ok I disabled all add ins incluidng application one's under Trust Center and Trust Center setting. I get the exact same error. fyi I never had any installed. I built up 3 brand new Dell D620 Laptops and can recreate teh error at will be selecting the OfficeJet 7780 as my defualt printer. Similarily, I can make it dissapear by using a differnt, non HP, printer as a default AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp: 45428035 ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3 fDebug: 0 Offset: 001af7b0 Does anyoneknow how to disable this error message and automatic restart of Outlook in the registry until a real solution comes out. The changes I make are being saved so if the message and restart request did not pop up my clients would be happy for now. |
#16
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Powerpoint 2007 crashes when closing
"Opus104" wrote: Okay. I had the same issue and when I removed the HP Deskjet F4120 as my default, everything was fixed. Any way I can get a more valid driver for my printer? "Echo S" wrote: If you can recreate the problem at will by setting the OfficeJet printer as the default, then that's the problem. PPT 2007 really likes a Windows-certified driver as its default. The drivers that ship with Windows should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also http://www.pptfaq.com/FAQ00605.htm -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ wrote in message ups.com... On Oct 12, 8:40 pm, Gary from Atlanta Gary from wrote: had similar problem when closing PowerPoint 2007 - ended up deactivating all addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich- Hide quoted text - - Show quoted text - Ok I disabled all add ins incluidng application one's under Trust Center and Trust Center setting. I get the exact same error. fyi I never had any installed. I built up 3 brand new Dell D620 Laptops and can recreate teh error at will be selecting the OfficeJet 7780 as my defualt printer. Similarily, I can make it dissapear by using a differnt, non HP, printer as a default AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp: 45428035 ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3 fDebug: 0 Offset: 001af7b0 Does anyoneknow how to disable this error message and automatic restart of Outlook in the registry until a real solution comes out. The changes I make are being saved so if the message and restart request did not pop up my clients would be happy for now. |
#17
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Powerpoint 2007 crashes when closing
Just checked the HP site. It looks like HP doesn't have drivers for that
one. Is it an older printer, by chance? The drivers they list start for the HP Deskjet F4140. Check out this page: http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6 (Tiny URL version: http://tinyurl.com/2vxoo8 ) -- Kathy Jacobs, Microsoft MVP OneNote and PowerPoint Author of Kathy Jacobs on PowerPoint Get PowerPoint and OneNote information at www.onppt.com I believe life is meant to be lived. But: if we live without making a difference, it makes no difference that we lived "Opus104" wrote in message ... Okay. I had the same issue and when I removed the HP Deskjet F4120 as my default, everything was fixed. Any way I can get a more valid driver for my printer? "Echo S" wrote: If you can recreate the problem at will by setting the OfficeJet printer as the default, then that's the problem. PPT 2007 really likes a Windows-certified driver as its default. The drivers that ship with Windows should be Windows-certified. See http://www.pptfaq.com/FAQ00850.htm and also http://www.pptfaq.com/FAQ00605.htm -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PPT 2007? http://www.echosvoice.com/2007.htm Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/powerpointannoy/ wrote in message ups.com... On Oct 12, 8:40 pm, Gary from Atlanta Gary from wrote: had similar problem when closing PowerPoint 2007 - ended up deactivating all addins in PowerPoint and then renaming the Pdfmpowerpoint.dll file - so far problem seems to be solved Gary "Richard" wrote: Hello, My powerpoint 2007 crashes when I close the program, even if emtpy. The error is AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp:45428035 ModName: mso.dll ModVer: 12.0.6017.5000 ModStamp:461db01f fDebug: 0 Offset: 0036e70c I tried to repair, but it did not help Any ideas? Rich- Hide quoted text - - Show quoted text - Ok I disabled all add ins incluidng application one's under Trust Center and Trust Center setting. I get the exact same error. fyi I never had any installed. I built up 3 brand new Dell D620 Laptops and can recreate teh error at will be selecting the OfficeJet 7780 as my defualt printer. Similarily, I can make it dissapear by using a differnt, non HP, printer as a default AppName: powerpnt.exe AppVer: 12.0.4518.1014 AppStamp: 45428035 ModName: ppcore.dll ModVer: 12.0.4518.1014 ModStamp:454281a3 fDebug: 0 Offset: 001af7b0 Does anyoneknow how to disable this error message and automatic restart of Outlook in the registry until a real solution comes out. The changes I make are being saved so if the message and restart request did not pop up my clients would be happy for now. |
#18
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Powerpoint 2007 crashes when closing
Thanks. I mis-typed, it is the f4140 I have with updated drivers. I
determined the error was occuring when the HP was set as the default printer and the printer was disconnected. I guess this must be the glitch? Either that or the HP driver is not adequately compliant. "Kathy Jacobs" wrote: Just checked the HP site. It looks like HP doesn't have drivers for that one. Is it an older printer, by chance? The drivers they list start for the HP Deskjet F4140. Check out this page: http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6 (Tiny URL version: http://tinyurl.com/2vxoo8 ) -- Kathy Jacobs, Microsoft MVP OneNote and PowerPoint Author of Kathy Jacobs on PowerPoint Get PowerPoint and OneNote information at www.onppt.com I believe life is meant to be lived. But: if we live without making a difference, it makes no difference that we lived |
#19
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Powerpoint 2007 crashes when closing
Hi - I think I'm on the right track, thanks to your previous posts, but I 'm
getting a little different error when I close PowerPoint 2007 - although the actual error signature is the same (ppocore.dll), when I send the error report it tells me that there is an issue with an EPSON printer driver on Vista and to download the fix for it. I'm running XP SP2 and have an HP 7780. I'm not sure from prior posts that for folks running XP and HP printers that anything has been solved. If anyone can point me in the right direction, I would greatly appreciate it. Best regards, Bob "Opus104" wrote: Thanks. I mis-typed, it is the f4140 I have with updated drivers. I determined the error was occuring when the HP was set as the default printer and the printer was disconnected. I guess this must be the glitch? Either that or the HP driver is not adequately compliant. "Kathy Jacobs" wrote: Just checked the HP site. It looks like HP doesn't have drivers for that one. Is it an older printer, by chance? The drivers they list start for the HP Deskjet F4140. Check out this page: http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6 (Tiny URL version: http://tinyurl.com/2vxoo8 ) -- Kathy Jacobs, Microsoft MVP OneNote and PowerPoint Author of Kathy Jacobs on PowerPoint Get PowerPoint and OneNote information at www.onppt.com I believe life is meant to be lived. But: if we live without making a difference, it makes no difference that we lived |
#20
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Powerpoint 2007 crashes when closing
I can't really help you resolve the issue with the HP printer specifically,
but if you install a Windows-certified printer driver (one that ships with Windows) and set it as the default printer, I bet that will take care of the immediate issue of PPT 2007 crashing when closing. Here are instrux for installing a Windows-certified printer driver and setting it as default: How to install a local printer driver http://www.pptfaq.com/FAQ00605.htm I'd choose a generic driver like the one used in that FAQ. -- Echo [MS PPT MVP] http://www.echosvoice.com What's new in PowerPoint 2007? http://www.echosvoice.com/2007.htm (New!) The PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/2qzlpl Fixing PowerPoint Annoyances http://www.oreilly.com/catalog/power...noy/index.html "mainframerguy" wrote in message ... Hi - I think I'm on the right track, thanks to your previous posts, but I 'm getting a little different error when I close PowerPoint 2007 - although the actual error signature is the same (ppocore.dll), when I send the error report it tells me that there is an issue with an EPSON printer driver on Vista and to download the fix for it. I'm running XP SP2 and have an HP 7780. I'm not sure from prior posts that for folks running XP and HP printers that anything has been solved. If anyone can point me in the right direction, I would greatly appreciate it. Best regards, Bob "Opus104" wrote: Thanks. I mis-typed, it is the f4140 I have with updated drivers. I determined the error was occuring when the HP was set as the default printer and the printer was disconnected. I guess this must be the glitch? Either that or the HP driver is not adequately compliant. "Kathy Jacobs" wrote: Just checked the HP site. It looks like HP doesn't have drivers for that one. Is it an older printer, by chance? The drivers they list start for the HP Deskjet F4140. Check out this page: http://h20180.www2.hp.com/apps/Looku...3&submit.y= 6 (Tiny URL version: http://tinyurl.com/2vxoo8 ) -- Kathy Jacobs, Microsoft MVP OneNote and PowerPoint Author of Kathy Jacobs on PowerPoint Get PowerPoint and OneNote information at www.onppt.com I believe life is meant to be lived. But: if we live without making a difference, it makes no difference that we lived |
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