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Continuing problems with archiving in Outlook 2003 SP2
I am still having trouble configuring Outlook to use the new format for PST
files. The result is that archiving will not work. The existing PST files do not conform to the requirement that Outlook imposes, and the new format is not available when I try to create a new one using File\New\OutlookDataFile\Create pst. The option is not available - the only available option is the old format. MS Update tells me I have all updates. I have double checked on this and found that SP2 and subsequent hotfixes have been applied already - I get a message to that effect if I try to install them again. I looked at KB 897064, 892089, and 870924. I don't see what is wrong from them. However, KB897064 suggests a registry edit. It says that the key at HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook\EMSP should be modified to value 1. However, there is no such key in my system. The key that does appear at that path in regedit is REG_DWORD NewPSTFormat, and the value is 3. The system is XP Pro all up to date and Office 2003 all up to date, plenty of RAM, plenty of disk space and no generally severe performance problems. Network is very high bandwidth behind corporate firewall, virus manager is Symantec Enterprise, Mail is MS Exchnage. What can I do about this? I am upset that I cannot format any archiving file successfully and therefore cannot archive, including autoarchive. Thank you for any help offered here. |
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Continuing problems with archiving in Outlook 2003 SP2
The article at http://support.microsoft.com/Default.aspx?kbid=913886 explains that value for NewPSTFormat means that your network administrator has locked down the operation of your system so that it can only use the older format. You'll need to discuss it with them.
-- Sue Mosher, Outlook MVP Author of Configuring Microsoft Outlook 2003 http://www.turtleflock.com/olconfig/index.htm and Microsoft Outlook Programming - Jumpstart for Administrators, Power Users, and Developers http://www.outlookcode.com/jumpstart.aspx "John Campbell" wrote in message ... I am still having trouble configuring Outlook to use the new format for PST files. The result is that archiving will not work. The existing PST files do not conform to the requirement that Outlook imposes, and the new format is not available when I try to create a new one using File\New\OutlookDataFile\Create pst. The option is not available - the only available option is the old format. I looked at KB 897064, 892089, and 870924. I don't see what is wrong from them. However, KB897064 suggests a registry edit. It says that the key at HKEY_CURRENT_USER\Software\Policies\Microsoft\Offi ce\11.0\Outlook\EMSP should be modified to value 1. However, there is no such key in my system. The key that does appear at that path in regedit is REG_DWORD NewPSTFormat, and the value is 3. |
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