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Outlook to Outlook Express Problem



 
 
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  #1  
Old September 10th, 2005, 10:40 PM
texAnne
external usenet poster
 
Posts: n/a
Default Outlook to Outlook Express Problem

I have a brand new computer and am trying to set up OUTLOOK via EArthlink as
my email. I did the test settings, and everything worked. However, when I
tried to send an email I rec'd the following message:

Task 'pop.earthlink.net - Sending' reported error (0x8004010F) : 'The
operation failed. An object could not be found.'

Any suggestions as to how to fix this?! I've wasted 30 minutes of cell
phone time w/ an Earthlink lady in Bombay (or somewhere) and she was of no
help. I'll try double checking that Outlook Express is NOT the default.

Thanks.

"Jane Photographer" wrote:

Russ, thanks for keeping in touch. I had already checked those Control Panel
settings, and they definitely indicate the MS Outlook (not OE) is the default.

By the way, I'm reading old posts on this discussion group, working my way
back one page at time, in hopes of stumbling on useful information. There is
a recent post (1/7/05) from Kathi30, "can't send email from Outlook Express
6..." Her error message of OX800CC79 is somewhat like mine of "OX800CCC0D".
Although her problem is the opposite of mine--it is Outook 2002 I'm having
trouble with, not OE-- I wonder if these problems are somehow related. For
example, has Microsoft installed some sort of behind-the-scenes update that
has affected us all?

FYI, I downloaded Windows SP2 about 2 weeks ago. This was long before the
Outlook 2002 email problem began. I disabled the SP2 firewall, because I
already a Zone Alarm firewall. However, I left the other SP2 features intact.

Could SP2 settings be interferring with my usual MS Outlook 2002 settings?






"Russ Valentine [MVP-Outlook]" wrote:

Take a look at what is set as your default email client in Control Panel
Internet Options Programs.
--
Russ Valentine
[MVP-Outlook]
"Jane Photographer" wrote in
message ...
I am thrilled to get a reply. This is the first time I have EVER posted
anyting to a discussion group. Thank you, Russ Valentire. I will
certainly
be thinking hard about "what really happened."
For the moment, all I can offer is this:
When I could not get email, I went on to my ISP Webmail in order to get my
new messages (Earthlink's "Webmail") via the Internet.
Is it remotely possible that, when my regular email connection was
disrupted for whatever reason, and I went onto "Webmail", this made all of
my
incoming messages go to Outlook Express?

Quite coincidentally, I recently placed a bad AC power cord. That was a
easy fix for what I feared was a hard drive failure. The computer
technician, while he was out here, ran a diagnostic, and my hard drive is
just fine.



If you think OE simply took over as your email program without no one
having
changed any settings, you are mistaken. Think hard. Tell us what really
happened.
--
Russ Valentine
[MVP-Outlook]
"Jane Photographer" Jane wrote
in
message ...
I have used MS Outlook 2002 until now for email. I very much like the
calendar feature of this program. A wierd thing happened a couple of
days
ago. I could no longer send/receive email. After lenthy discussion
with
my
ISP, we determined that my email was now going into Outlook Express
rather
than my regular Outlook 2002. I could now send/receive via Outlook
Express
only. I walked through several troupleshooting steps with the ISP
technician, but it turned out that this was an Outlook issue primarily
that
my ISP technician could not solve. (note: I could still access my
Outlook
calendar, and view old Outlook 2002 email. I was just unable to
send/receive
email from there.)
Neither I nor any family member changed my email settings to Outlook
Express. Why did this change occur?
How can I change back to MS Outlook 2002 for email? (I would be just
as
happy with Outlook Express, except for the fact that it does not have a
calendar feature for tracking appointments, as far as I can tell.)
Thanks,







  #2  
Old September 12th, 2005, 06:17 PM
Brian Tillman
external usenet poster
 
Posts: n/a
Default Outlook to Outlook Express Problem

texAnne wrote:

I have a brand new computer and am trying to set up OUTLOOK via
EArthlink as my email. I did the test settings, and everything
worked. However, when I tried to send an email I rec'd the following
message:

Task 'pop.earthlink.net - Sending' reported error (0x8004010F) : 'The
operation failed. An object could not be found.'


Post your Outlook version and a description of all the settings you have for
the account (except your true address and Earthlink username/password
credientials, of course) and perhaps someone will be able to help.
--
Brian Tillman

  #3  
Old September 12th, 2005, 07:15 PM
texAnne
external usenet poster
 
Posts: n/a
Default Outlook to Outlook Express Problem

I have Windows XP and Outlook 2003. Yesterday I downloaded a service pak for
Windows XP as I found a reference to another error message that I thought
might fix my problem. It did not.

The incoming is set up as: pop.earthlink.net

The outgoing is set up as: smtpauth.earthlink.net

On the "more settings page" there are some numbers associated with each of
the incoming and outgoing. The incoming is set at 110, and the outgoing is
set at 25. (I also tried the outgoing setting at 587 as that was a
suggestion either with Microsoft or EArthlink.) In either case, when I press
the "test settings" I get the "all clear" and when I access my email via
WEBMAIL, the test message is in my in-box.

However, when I try to send a message is am receiving the error message
noted below. Also, I have yet to have any incoming mail hit my Outlook
mailbox.

Anyone out there to help?


"Brian Tillman" wrote:

texAnne wrote:

I have a brand new computer and am trying to set up OUTLOOK via
EArthlink as my email. I did the test settings, and everything
worked. However, when I tried to send an email I rec'd the following
message:

Task 'pop.earthlink.net - Sending' reported error (0x8004010F) : 'The
operation failed. An object could not be found.'


Post your Outlook version and a description of all the settings you have for
the account (except your true address and Earthlink username/password
credientials, of course) and perhaps someone will be able to help.
--
Brian Tillman


  #4  
Old September 12th, 2005, 09:49 PM
Brian Tillman
external usenet poster
 
Posts: n/a
Default Outlook to Outlook Express Problem

texAnne wrote:

I have Windows XP and Outlook 2003. Yesterday I downloaded a service
pak for Windows XP as I found a reference to another error message
that I thought might fix my problem. It did not.


The only service packs for Windows XP are SP1 and SP2. Was it one of those?
If the latter, it could be the problem. SP2 enables the Windows firewall by
default and if it wasn't enabled before and is now, it may be blocking
access. If the Windows firewall is running, turn it off and check if you
can receive mail. If so, add Outlook as an exception to the firewall. and
start it again.
--
Brian Tillman

 




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