Powerpoint 2007 SP2 crashing when importing data

My user's are experiencing crashes when importing data from another program.
From Word or Excel, and it may be multiple issues. No error, the program just
locks up for 5-10 minutes, and then crashes.

Sometimes, office-kb975021-fullfile-x86-glb.exe fixes importing from Excel.

Other times, MicrosoftFixit50352.msi will fix importing from Word.

Other times, nothing will fix this.

From what I'm reading in some basic Google searches, this may have come up
with one of the updates included with SP2. Some suggestion even call for
removing SP2, either with a utility of manually. This helps a lot of people.

My problem is that at this business, SP2 is required to work alongside
another piece of software we use. So uninstalling is so far not an option.

Can anyone with possibly more info on this provide the one patch in SP2 that
messed with this to begin with?

Or any other ideas would be greatly appreciated.

I don't have any suggestions other than 975021. Honestly, given your
description -- and especially if you're pretty sure it's an SP2 thing -- I'd
call Microsoft.

--
Echo [MS PPT MVP] http://www.echosvoice.com
What's new in PPT 2007? http://www.echosvoice.com/2007.htm
Fixing PowerPoint Annoyances http://tinyurl.com/36grcd
PowerPoint 2007 Complete Makeover Kit http://tinyurl.com/32a7nx


"nickclkknt" wrote in message
...
My user's are experiencing crashes when importing data from another
program.
From Word or Excel, and it may be multiple issues. No error, the program
just
locks up for 5-10 minutes, and then crashes.

Sometimes, office-kb975021-fullfile-x86-glb.exe fixes importing from
Excel.

Other times, MicrosoftFixit50352.msi will fix importing from Word.

Other times, nothing will fix this.

From what I'm reading in some basic Google searches, this may have come up
with one of the updates included with SP2. Some suggestion even call for
removing SP2, either with a utility of manually. This helps a lot of
people.

My problem is that at this business, SP2 is required to work alongside
another piece of software we use. So uninstalling is so far not an option.

Can anyone with possibly more info on this provide the one patch in SP2
that
messed with this to begin with?

Or any other ideas would be greatly appreciated.