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#1
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My Outlook won't work.
I cannot get my outlook to work right. I need help. Anyone know what I can do?
Here is the error I get: "Unable to open your default e-mail folders. An unexpected error has occurred. MAPI was unable to load the information service msncon.dll. Be sure the service is correctly installed and configured." I really need this to work. |
#2
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#3
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Okay...
My second question is...I would rather not install it because I don't want my MSN integrated into my outlook. How can I fix this and avoid having to use it? I have tried to un-install and re-install it number of times (the actuall outlook) |
#4
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Vik Miller wrote:
My second question is...I would rather not install it because I don't want my MSN integrated into my outlook. Did you try to change your delivery location to be another message store? Have you tried to create a new profile that doesn't include an MSN account? -- Brian Tillman |
#5
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I am not sure what you mean by messenger store...
But it won't let me get to the place I can create a new identity, as it opens it gives me that error then shuts itself down. I am going to try to install the connector to see if that helps. |
#6
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I installed the connector and got it to work. However, I don't want the
connector really, so I figured I would just create another identity and use that instead of the one with the msn account. I cannot find any option that allows me to add another identity, how do I do this? Thank you SO much for your help. |
#7
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Vik Miller wrote:
I am not sure what you mean by messenger store... Not "messenger", "message". That's the place where your messages are kept, also known as a PST (Personal Folders file). But it won't let me get to the place I can create a new identity, as it opens it gives me that error then shuts itself down. I am going to try to install the connector to see if that helps. Outlook doesn't have identities. Click StartControl Panel and run the Mail applet to create a new profile. -- Brian Tillman |
#8
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Vik Miller wrote:
I installed the connector and got it to work. However, I don't want the connector really, so I figured I would just create another identity and use that instead of the one with the msn account. I cannot find any option that allows me to add another identity, how do I do this? Outlook doesn't have identities. You need to create a new mail profile, as I already explained. Do that with the Mail applet in Control Panel. -- Brian Tillman |
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