Outlook Connector - too many syncs and can't remove!

Having installed this, it is generating a send/receive every minute or so
which is annoying. I don't seem able to control that as it ignores my
scheduled send/receive in Outlook 2007. I tried removing Outlook Connector
but then every time I ran Outlook I got a warning about a missing plug-in
DLL. Having reinstalled Outlook Connector I tried to disable that DLL hoping
it would allow a clean uninstall. But it wouldn't let me remove the plug-in
saying I didn't have admin rights, even though I do and installed it myself.
( At present I regret having installed Outlook Connector!

When you uninstall it, you must also remove the Hotmail account you
configured it from Outlook.

The Outlook Connector should work without throwing any errors at you. You
might want to share those details as well if you want to try to solve it.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"gbbxx" wrote in message
...
Having installed this, it is generating a send/receive every minute or so
which is annoying. I don't seem able to control that as it ignores my
scheduled send/receive in Outlook 2007. I tried removing Outlook Connector
but then every time I ran Outlook I got a warning about a missing plug-in
DLL. Having reinstalled Outlook Connector I tried to disable that DLL
hoping
it would allow a clean uninstall. But it wouldn't let me remove the
plug-in
saying I didn't have admin rights, even though I do and installed it
myself.
( At present I regret having installed Outlook Connector!

The two sets of errors are as follows:

1. When installed I am unable to control the send/receive frequency of
Outlook Connector. Because it is running a send/receive every minute or two,
it is hampering use of Outlook generally.

2. When I uninstalled Outlook Connector, the next time I ran Outlook I got
an error message something like "Outlook can not find the plug in
msccon32.dll and has disabled the plug-in, try to update or or disable the
plug in. When I tried to disable that plug in, it didn't appear to exist in
the list of plug-ins!

Admittedly, I hadn't manually deleted the hotmail account, but this seemed
to be an error with the program (not finding the plug-in software) rather
than not finding the hotmail account.

Personally, I'd rather solve 1 above, but 2 would also help!

Sorry, that should be "msncon32.dll".

"gbbxx" wrote:

The two sets of errors are as follows:

1. When installed I am unable to control the send/receive frequency of
Outlook Connector. Because it is running a send/receive every minute or two,
it is hampering use of Outlook generally.

2. When I uninstalled Outlook Connector, the next time I ran Outlook I got
an error message something like "Outlook can not find the plug in
msccon32.dll and has disabled the plug-in, try to update or or disable the
plug in. When I tried to disable that plug in, it didn't appear to exist in
the list of plug-ins!

Admittedly, I hadn't manually deleted the hotmail account, but this seemed
to be an error with the program (not finding the plug-in software) rather
than not finding the hotmail account.

Personally, I'd rather solve 1 above, but 2 would also help!

1) How is it hampering Outlook's use to you?
The send/receive process occurs in the background.
If you are having performance issues, make sure you install Service Pack 2
for Office 2007.

2) When you still have the Hotmail account configured but not the Connector
installed, that is the error you'll get.
If you choose to go this route, remove the Hotmail account from your mail
profile.
If you still get that error afterwards, reset your extend.dat file by
renaming it to .old
See http://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"gbbxx" wrote in message
...
The two sets of errors are as follows:

1. When installed I am unable to control the send/receive frequency of
Outlook Connector. Because it is running a send/receive every minute or
two,
it is hampering use of Outlook generally.

2. When I uninstalled Outlook Connector, the next time I ran Outlook I got
an error message something like "Outlook can not find the plug in
msccon32.dll and has disabled the plug-in, try to update or or disable the
plug in. When I tried to disable that plug in, it didn't appear to exist
in
the list of plug-ins!

Admittedly, I hadn't manually deleted the hotmail account, but this seemed
to be an error with the program (not finding the plug-in software) rather
than not finding the hotmail account.

Personally, I'd rather solve 1 above, but 2 would also help!

1. What it was doing was "momentarily" interrupting the program whilst it ran
the send/receive. OK if one only has the one hotmail account, but sufficient
delay with more than one account (and doing so every minute or two) to mess
up any email you happened to be typing at the time. It was doing this
irrespective of the settings in my send/receive group. Incidentally, I am
running Office 2007 SP2.

2. You are absolutely correct! What I have done is to remove the accounts
from Outlook Connector and then set them up in Outlook again manually
(declining the invitation to transfer them into Outlook Connector).

Then, as you advise, uninstalling Outlook Connector worked ok because I no
longer had a linked hotmail account in it at the time.

Now, the hotmail account once again complies with the group scheduled
send/receive and I am much happier. So, at least in my case, the real problem
was Outlook Connector ignoring my scheduled send/receive settings for some
reason.

(PS I think I saw uninstall instructions for Outlook Connector somewhere but
couldn't find them again, so thanks very much for putting me right on that.)

But my first trial of Outlook Connector has certainly put me off it for
now....!

"Roady [MVP]" wrote:

1) How is it hampering Outlook's use to you?
The send/receive process occurs in the background.
If you are having performance issues, make sure you install Service Pack 2
for Office 2007.

2) When you still have the Hotmail account configured but not the Connector
installed, that is the error you'll get.
If you choose to go this route, remove the Hotmail account from your mail
profile.
If you still get that error afterwards, reset your extend.dat file by
renaming it to .old
See http://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

So all is correct now again? With or without Outlook Connector?

I can imagine your first experience wasn't that great this way. Usually it
is due to a corruption or misconfiguration though which can be fixed. FWIW;
the Outlook Connector has been very stable for me.

If you need additional help troubleshooting, just post the info and we'll
take a look at it and see if we can help out :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"gbbxx" wrote in message
...
1. What it was doing was "momentarily" interrupting the program whilst it
ran
the send/receive. OK if one only has the one hotmail account, but
sufficient
delay with more than one account (and doing so every minute or two) to
mess
up any email you happened to be typing at the time. It was doing this
irrespective of the settings in my send/receive group. Incidentally, I am
running Office 2007 SP2.

2. You are absolutely correct! What I have done is to remove the accounts
from Outlook Connector and then set them up in Outlook again manually
(declining the invitation to transfer them into Outlook Connector).

Then, as you advise, uninstalling Outlook Connector worked ok because I no
longer had a linked hotmail account in it at the time.

Now, the hotmail account once again complies with the group scheduled
send/receive and I am much happier. So, at least in my case, the real
problem
was Outlook Connector ignoring my scheduled send/receive settings for some
reason.

(PS I think I saw uninstall instructions for Outlook Connector somewhere
but
couldn't find them again, so thanks very much for putting me right on
that.)

But my first trial of Outlook Connector has certainly put me off it for
now....!

"Roady [MVP]" wrote:

1) How is it hampering Outlook's use to you?
The send/receive process occurs in the background.
If you are having performance issues, make sure you install Service Pack
2
for Office 2007.

2) When you still have the Hotmail account configured but not the
Connector
installed, that is the error you'll get.
If you choose to go this route, remove the Hotmail account from your mail
profile.
If you still get that error afterwards, reset your extend.dat file by
renaming it to .old
See http://www.msoutlook.info/question/19

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

Working fine without Outlook Connector.

Thanks for your advice - I've bookmarked this thread in case I try
installing it again!

My PC set up is really very new, so I'd hope nothing is corrupted within it
yet. ;-)


"Roady [MVP]" wrote:

So all is correct now again? With or without Outlook Connector?

I can imagine your first experience wasn't that great this way. Usually it
is due to a corruption or misconfiguration though which can be fixed. FWIW;
the Outlook Connector has been very stable for me.

If you need additional help troubleshooting, just post the info and we'll
take a look at it and see if we can help out :-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

Glad to hear it works for you by removing the Outlook Connector, but what
other way do you have to get your Hotmail in Outlook (in a few weeks, WebDAV
support will disappear, so the Outlook Connector will be *required*) ?

I would like to add to the original question that my Outlook Connector
(12.0.6423.1000) not only ignores the scheduled connection settings, but it
also ignores the "Disable Scheduled Send/receive" setting ! And when I then
work w/o internet connection, it comes up with the question to enter my
password again.

Regarding these problems, it is a huge issue for those working with slow
and/or pay-by-volume connections (3G cellular networks etc.)

"gbbxx" wrote:

Working fine without Outlook Connector.

"benoitm" wrote in message
...

Glad to hear it works for you by removing the Outlook Connector, but what
other way do you have to get your Hotmail in Outlook (in a few weeks, WebDAV
support will disappear, so the Outlook Connector will be *required*) ?

Hotmail Live now allows POP access to all accounts. If you don't need two-way
sync or calendar access, then POP should suffice.
--
Brian Tillman [MVP-Outlook]