Outlook 2003 cannot send email

Dave R wrote:

Actually I tried deleting and reinstalling email accounts to no
success.

Not the same thing.

I know it isn't an account issue because everything works
in Windows Live Mail.

Not a valid conclusion.

Here is another kicker... when sending a test
mail when setting up an account it goes through no problem! Argh.

The Test Account Settings feature does not do a complete end-to-end test.
--
Brian Tillman [MVP-Outlook]

Brian I realize that it is not the same thing by creating a new account
versus reinstalling another account. My statement regarding Live Mail was to
confirm that the mailing accounts and or my ISP and or my Norton Internet are
not inflicting the problem. I did not know that the Test Account Features
was not a end-to-end test. Here is my dilemma... I need my current email
addresses to work with the software as they are not so simple to change. A
couple of the addresses are business addresses. I will attempt to create a
new account then open a mail account using Microsoft Outlook. If I make
progress I will report but that still doesn't address my needs.

"Brian Tillman" wrote:

Dave R wrote:

Actually I tried deleting and reinstalling email accounts to no
success.

Not the same thing.

I know it isn't an account issue because everything works
in Windows Live Mail.

Not a valid conclusion.

Here is another kicker... when sending a test
mail when setting up an account it goes through no problem! Argh.

The Test Account Settings feature does not do a complete end-to-end test.
--
Brian Tillman [MVP-Outlook]

Dave R wrote:

Brian I realize that it is not the same thing by creating a new
account versus reinstalling another account.

Read what I said again. I said create a new mail PROFILE, not a new
account.
--
Brian Tillman [MVP-Outlook]

I am having the same experience with Outlook 07 - getting error message
80042108 - Mediacom said it's not their problem. I've started deleting
updates but am having no luck yet.
--
Sam


"F. Edwin Felty" wrote:

This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!

Hi, Folks:

My Outlook failed about 3 weeks or so ago and I use yahoo as my email.
Previous to the failure Outlook was working fine (I have Vista and MS Office
Suite Prof 2007). All of a sudden I could not receive or send email through
Outlook. I also have comcast as my ISP. I, of course, was able to pick up
my email at yahoo by just logging in to yahoo mail. Hence my lateness in
addressing the problem.

This morning a neighbor asked me if I was having problem with Outlook
sending and receiving email. WOW..it wasn't just me...So, I thought I would
get on the problem by checking here first. I usually find solutions. But,
this thread did not give me any ideas except to contact comcast...Is that
what the solution is? Or, has there been some MS patch that may have screwed
everything up.

If there is a MS expert monitoring this user group, I would appreciate some
feedback from Microsoft.

Please respond and thank you.

Sorrry Brian I didn't pick up on that the first time. Please let me know if
I have this correct: To install a new profile in Outlook 2003 I would 1) hit
Tools 2) Email Accounts 3) Directory? Is that right? Thanks!

Dave

"Brian Tillman" wrote:

Dave R wrote:

Brian I realize that it is not the same thing by creating a new
account versus reinstalling another account.

Read what I said again. I said create a new mail PROFILE, not a new
account.
--
Brian Tillman [MVP-Outlook]

"Dave R" wrote in message
...
Sorrry Brian I didn't pick up on that the first time. Please let me know
if
I have this correct: To install a new profile in Outlook 2003 I would 1)
hit
Tools 2) Email Accounts 3) Directory? Is that right? Thanks!


Nope! Control Panel-Mail-Show profiles-Add.

Dave R wrote:

Sorrry Brian I didn't pick up on that the first time. Please let me
know if I have this correct: To install a new profile in Outlook 2003
I would 1) hit Tools 2) Email Accounts 3) Directory? Is that right?

That is incorect. In Control Panel, open the Mail applet, then click Show
ProfilesAdd.
--
Brian Tillman [MVP-Outlook]

I dont have a answer for you, but I can say i spent 2hrs 40 min with an ISP
on the phone and recieved no help and I dell support where i spent 1hr and 29
minutes with solutions. I also have microsoft 2003 version. I tried
uninstalling and reinstalling to no prevail I just keep receinging the same
error code as you listed if you find solutions let me know and I'll do the
same.,

"F. Edwin Felty" wrote:

This problem started yesterday morning about 1000. Previously, Outlook has
worked without fail for about 6 months, when I had to replace a failing
harddrive with a clean install. If I try to send an email, the send fails
with the error 0x80042109. If I send a 'test your settings' email, I get a
more verbose message that says the server was found, but did not respond.
Now, the details:

I found 2 articles about the error 0x80042109 that talked about 'being on
the MSN network and trying to send through another system', but I have no
connection to MSN.

I have my own domain name and email address package through 'Godaddy'.

There are two other email addresses in this domain/email package that are
unaffected.

Yesterday I spent about 2 hours on the phone with 'Godaddy' tech support,
examined all settings, tried alternate port of 587 and 3535 for SMTP and
finally, the tech said I should call my ISP. The theory being that, since
everything was in order, Comcast must be blocking my access. Since I'm not
using Comcast's email system, I found this puzzling, but called them anyway.

Comcast checked the line and pinged my modem and pronounced it 'not their
problem'.

I have run a 'detect and repair' that 'Completed Successfully' and a
'scanpst.exe' that found 6 errors that it repaired, with no change in the
problem.

I disables the windows firewall and the Avast antivirus v. 4.8 and still
doesn't work.
I waited overnight to see if the problem disappeared as glitches sometime
do, but no joy.

Interestingly enough, Outlook automatically does a 'Send/Receive' at 5
minute intervals, and the email I had been trying to send for 24 hours, went
out at 0959. I tried to send another test email, and clunk, broke again.

Doing an 'Outlook /safe' does not solve the problem and I finally
uninstalled Office 2003, I thought completely. I then turned off the
computer and disconnected the power for 5 minutes.

I then turned the computer back on and reinstalled Office 2003, and much to
my surprise, all my settings were still there, so I really didn't get a
complete uninstall.

At this point I am completely out of ideas. If anyone has seen anything like
this (and knows the solution), any suggestions would be greatly appreciated.

Thanks again for listening,

Eddie in Loveland

"A television can insult your intelligence, but nothing rubs it in like a
computer."

PS. Sorry about the crosspost...I'm desperate!

TGo the OP, increase your server send/receive interval as well as any
antivirus integration with Outlook (both scanning incoming and outgoing
mail).

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, tim in pa asked:

| I dont have a answer for you, but I can say i spent 2hrs 40 min with
| an ISP on the phone and recieved no help and I dell support where i
| spent 1hr and 29 minutes with solutions. I also have microsoft 2003
| version. I tried uninstalling and reinstalling to no prevail I just
| keep receinging the same error code as you listed if you find
| solutions let me know and I'll do the same.,
|
| "F. Edwin Felty" wrote:
|
|| This problem started yesterday morning about 1000. Previously,
|| Outlook has worked without fail for about 6 months, when I had to
|| replace a failing harddrive with a clean install. If I try to send
|| an email, the send fails with the error 0x80042109. If I send a
|| 'test your settings' email, I get a more verbose message that says
|| the server was found, but did not respond. Now, the details:
||
|| I found 2 articles about the error 0x80042109 that talked about
|| 'being on the MSN network and trying to send through another
|| system', but I have no connection to MSN.
||
|| I have my own domain name and email address package through
|| 'Godaddy'.
||
|| There are two other email addresses in this domain/email package
|| that are unaffected.
||
|| Yesterday I spent about 2 hours on the phone with 'Godaddy' tech
|| support, examined all settings, tried alternate port of 587 and 3535
|| for SMTP and finally, the tech said I should call my ISP. The theory
|| being that, since everything was in order, Comcast must be blocking
|| my access. Since I'm not using Comcast's email system, I found this
|| puzzling, but called them anyway.
||
|| Comcast checked the line and pinged my modem and pronounced it 'not
|| their problem'.
||
|| I have run a 'detect and repair' that 'Completed Successfully' and a
|| 'scanpst.exe' that found 6 errors that it repaired, with no change
|| in the problem.
||
|| I disables the windows firewall and the Avast antivirus v. 4.8 and
|| still doesn't work.
|| I waited overnight to see if the problem disappeared as glitches
|| sometime do, but no joy.
||
|| Interestingly enough, Outlook automatically does a 'Send/Receive' at
|| 5 minute intervals, and the email I had been trying to send for 24
|| hours, went out at 0959. I tried to send another test email, and
|| clunk, broke again.
||
|| Doing an 'Outlook /safe' does not solve the problem and I finally
|| uninstalled Office 2003, I thought completely. I then turned off the
|| computer and disconnected the power for 5 minutes.
||
|| I then turned the computer back on and reinstalled Office 2003, and
|| much to my surprise, all my settings were still there, so I really
|| didn't get a complete uninstall.
||
|| At this point I am completely out of ideas. If anyone has seen
|| anything like this (and knows the solution), any suggestions would
|| be greatly appreciated.
||
|| Thanks again for listening,
||
|| Eddie in Loveland
||
|| "A television can insult your intelligence, but nothing rubs it in
|| like a computer."
||
|| PS. Sorry about the crosspost...I'm desperate!