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#1
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Old files appear in Reminder window
On 6 October I installed Outlook 2007 over an existing installation of
an earlier version, which was using PST files created in Outlook 2003. All the messages dated before 6 October appear in a Reminder window which cannot be shut down. This is very annoying; what can be done to turn off the Reminder window? |
#2
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Old files appear in Reminder window
"Thomas Bartlett" wrote in message
u... On 6 October I installed Outlook 2007 over an existing installation of an earlier version, which was using PST files created in Outlook 2003. All the messages dated before 6 October appear in a Reminder window which cannot be shut down. This is very annoying; what can be done to turn off the Reminder window? Did you create a new mail profile after updating Outlook? You should. Have you tried starting Outlook once with the /cleanreminders command switch? As far as I can tell, there is no microsoft.public.outlook.configuration newsgroup. -- Brian Tillman [MVP-Outlook] |
#3
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Old files appear in Reminder window
Yes, I did run the outlook.exe with the /cleanreminders switch, and I think
it has helped. But I did not create a new mail profile until I read your message. Thanks very much for the tips. When I first upgraded about a week ago, I still had several older PST files displayed, with thousands of old messages. So the Reminder window at first showed over 3,500 messages. After I removed all the old PST files from the display in Outlook, the Reminder window then only showed about 40 messages, all from the default PST file. So I exported and deleted those 40 messages and soon there was no more Reminder window. But I suppose this is merely an expeditious handling, and not a radical solution. Now that I have created a new default profile, I would like to import into it the folder structure and messages from the former default profile, which is saved as a PST. But what about that older PST file (or files) which caused the 3,500 reminders? Or the more recent PST file into which I exported the last 40 old messages which also caused reminders? Can those PST files simply be displayed through the Data File Management option under Outlook's File menu? Or do they need to be imported? The main goal is that I be able to view those old messages without them generating reminders. A newsgroup called 'microsoft.public.outlook.configuration' appears in the list of newsgroups which came from my ISP's server at the address 'news.optusnet.com.au'. Many thanks for your help. Thomas aka Learner "Brian Tillman [MVP - Outlook]" wrote: "Thomas Bartlett" wrote in message u... On 6 October I installed Outlook 2007 over an existing installation of an earlier version, which was using PST files created in Outlook 2003. All the messages dated before 6 October appear in a Reminder window which cannot be shut down. This is very annoying; what can be done to turn off the Reminder window? Did you create a new mail profile after updating Outlook? You should. Have you tried starting Outlook once with the /cleanreminders command switch? As far as I can tell, there is no microsoft.public.outlook.configuration newsgroup. -- Brian Tillman [MVP-Outlook] |
#4
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Old files appear in Reminder window
The problem seems to be solved now; both points you raised were effective:
creating a new profile and running the 'cleanreminders' switch. I think the problem may have been provoked when I used drag and drop to transfer large numbers of folders and messges from one displaye PST file to another, rather than exporting and re-importing. That seems to be the conclusion I've drawn from this episode. Learner "Brian Tillman [MVP - Outlook]" wrote: "Thomas Bartlett" wrote in message u... On 6 October I installed Outlook 2007 over an existing installation of an earlier version, which was using PST files created in Outlook 2003. All the messages dated before 6 October appear in a Reminder window which cannot be shut down. This is very annoying; what can be done to turn off the Reminder window? Did you create a new mail profile after updating Outlook? You should. Have you tried starting Outlook once with the /cleanreminders command switch? As far as I can tell, there is no microsoft.public.outlook.configuration newsgroup. -- Brian Tillman [MVP-Outlook] |
#5
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Old files appear in Reminder window
"Learner" wrote in message
... I think the problem may have been provoked when I used drag and drop to transfer large numbers of folders and messges from one displaye PST file to another, rather than exporting and re-importing. That seems to be the conclusion I've drawn from this episode. Importing and exporting always lose data. Copying is the correct way to transfer data from one PST to another. -- Brian Tillman [MVP-Outlook] |
#6
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Old files appear in Reminder window
And what is the best way to carry out this 'copying'? For example, every day
I receive several dozen messages from regular sources. In the old profile, I had created several dozen rules for automatic forwarding of those incoming messages into a complex tree of folders. But my newly created profile lacks that complex structure of folders, and also lacks the rules for forwarding messages. So, should I 'copy' the file structure from the old PST file into the new one? If so, how can I 'copy' the folders other than by drag and drop, which has caused me so much grief lately, by generating all those unwanted reminders. Can I copy the old set of rules into the new PST file, to be used with the copied structure of folders? Learner "Brian Tillman [MVP - Outlook]" wrote: "Learner" wrote in message ... I think the problem may have been provoked when I used drag and drop to transfer large numbers of folders and messges from one displaye PST file to another, rather than exporting and re-importing. That seems to be the conclusion I've drawn from this episode. Importing and exporting always lose data. Copying is the correct way to transfer data from one PST to another. -- Brian Tillman [MVP-Outlook] |
#7
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Old files appear in Reminder window
"Learner" wrote in message
... And what is the best way to carry out this 'copying'? For example, every day I receive several dozen messages from regular sources. In the old profile, I had created several dozen rules for automatic forwarding of those incoming messages into a complex tree of folders. But my newly created profile lacks that complex structure of folders, and also lacks the rules for forwarding messages. What stops you from recreating that? A new profile does not affect the structure within a PST. It sounds like you created a new PST as well as a profile. PSTs and profiles are not the same thing. Rules should be copied by exporting them with the rules wizard and importing them again, if they need copying at all. So, should I 'copy' the file structure from the old PST file into the new one? If so, how can I 'copy' the folders other than by drag and drop, which has caused me so much grief lately, by generating all those unwanted reminders. Can I copy the old set of rules into the new PST file, to be used with the copied structure of folders? Non-default folders can be dragged and dropped with no problem. For default folders, the contents should be dragged and dropped and it shouldn't cause any errors. You might have to reset reminders, as you've done, but that should be it. -- Brian Tillman [MVP-Outlook] |
#8
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Old files appear in Reminder window
Yes, I created a new PST as well as a new profile, precisely because the
older PST which holds the complex tree of folders seems to be corrupted. When this older PST file is made the default file, every time I open up Outlook, the hour glass shows for several minutes and all other work is halted while the program generates a list of over 3,000 messages which are finally displayed in the reminder window. In theory, the 'snooze' time adjustable to periods from 5 minutes to 2 hours, but the only option functioning is 5 minutes; if I choose 10 minutes or more then click the 'snooze' button, the option reverts back to 5 minutes, and the window remains open. I can finally close the reminders window by clicking the white-on-red X at the top right corner, but the whole process is likely to begin again while I'm working in Outlook, triggered by I don't know what action on my part. I have run the /cleanreminders switch at least ten times now, apparently with no effect on any of this. I just don't understand the logic of why it's selecting those 3,000 files to be displayed in the reminders window. Is this what the program is meant to do? I think it's out of control, and I suspect it's somehow corrupted. Could this be due to a faulty upgrade? The older PST files were created on Outlook 2003 on my older computer. But my old copy of Office 2003 refused to install on my new computer, so I first installed a copy of Office 2002 on the new computer, and used it for several days before I could buy Office 2007. So the PST files created on Outlook 2003 were being used in Outlook 2002 before the upgrade to Office 2007. Could that omission of Outlook 2003 from the upgrade process have caused some defect in the default PST file which makes it behave this way in Outlook 2007? My work efficiency in Outlook has dropped like the stock market during the last week, because of this reminders problem. Isn't this a recognized problem? This afternoon, after creating the new default PST with the new profile, the problem stopped, and I thought it was solved. Now, restoring the old PST to the default position, the problem has returned, as bad as ever. "Brian Tillman [MVP - Outlook]" wrote: "Learner" wrote in message ... And what is the best way to carry out this 'copying'? For example, every day I receive several dozen messages from regular sources. In the old profile, I had created several dozen rules for automatic forwarding of those incoming messages into a complex tree of folders. But my newly created profile lacks that complex structure of folders, and also lacks the rules for forwarding messages. What stops you from recreating that? A new profile does not affect the structure within a PST. It sounds like you created a new PST as well as a profile. PSTs and profiles are not the same thing. Rules should be copied by exporting them with the rules wizard and importing them again, if they need copying at all. So, should I 'copy' the file structure from the old PST file into the new one? If so, how can I 'copy' the folders other than by drag and drop, which has caused me so much grief lately, by generating all those unwanted reminders. Can I copy the old set of rules into the new PST file, to be used with the copied structure of folders? Non-default folders can be dragged and dropped with no problem. For default folders, the contents should be dragged and dropped and it shouldn't cause any errors. You might have to reset reminders, as you've done, but that should be it. -- Brian Tillman [MVP-Outlook] |
#9
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Old files appear in Reminder window
"Learner" wrote in message
... I just don't understand the logic of why it's selecting those 3,000 files to be displayed in the reminders window. Sorry, but I don't follow. The Reminder window displays reminders, not file. Could this be due to a faulty upgrade? The older PST files were created on Outlook 2003 on my older computer. But my old copy of Office 2003 refused to install on my new computer, Define "refused". Outlook 2003 will install on any PC running Windows 2000, XP, or Vista, I believe. So the PST files created on Outlook 2003 were being used in Outlook 2002 before the upgrade to Office 2007. Possible only if you created an Outlook 97-2002 format PST. The format used natively by OL 200 and 2007 will not work on OL 2002. Could that omission of Outlook 2003 from the upgrade process have caused some defect in the default PST file which makes it behave this way in Outlook 2007? Not likely, in my opinion. My work efficiency in Outlook has dropped like the stock market during the last week, because of this reminders problem. You say you clicked the X in the upper right of the reminders window, but did you click Dismiss All? Also, you didn't say what is preventing you from recreating your folder structure and redefining the rules. Reminders fire only from items in the default folders, so if you have a complex folder structure, none of the folders you created yourself can contain reminders that show up. -- Brian Tillman [MVP-Outlook] |
#10
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Old files appear in Reminder window
Update: I just removed the old PST from default position, but a reminders
window with the same 3,000 messages has just reappeared, even though the messages are not in a default PST in Outlook. Even if the search for messages to include in the reminders window is generated from the default PST, it evidently also includes messages found in non-default PSTs as well. A couple of days ago, when in this same situation, I removed the old PST from display in Outlook, then imported its contents into another non-default PST displayed in Outlook. Under those circumstances, no reminders were generated for the old messages. However, when I moved that PST, which contained the re-imported old messages, into default position, the reminders began, and now they apparently continue even after I remove this PST from default. Once the reminder program has been activated, it can't be easily stopped, it seems. "Brian Tillman [MVP - Outlook]" wrote: "Learner" wrote in message ... I just don't understand the logic of why it's selecting those 3,000 files to be displayed in the reminders window. Sorry, but I don't follow. The Reminder window displays reminders, not file. Could this be due to a faulty upgrade? The older PST files were created on Outlook 2003 on my older computer. But my old copy of Office 2003 refused to install on my new computer, Define "refused". Outlook 2003 will install on any PC running Windows 2000, XP, or Vista, I believe. So the PST files created on Outlook 2003 were being used in Outlook 2002 before the upgrade to Office 2007. Possible only if you created an Outlook 97-2002 format PST. The format used natively by OL 200 and 2007 will not work on OL 2002. Could that omission of Outlook 2003 from the upgrade process have caused some defect in the default PST file which makes it behave this way in Outlook 2007? Not likely, in my opinion. My work efficiency in Outlook has dropped like the stock market during the last week, because of this reminders problem. You say you clicked the X in the upper right of the reminders window, but did you click Dismiss All? Also, you didn't say what is preventing you from recreating your folder structure and redefining the rules. Reminders fire only from items in the default folders, so if you have a complex folder structure, none of the folders you created yourself can contain reminders that show up. -- Brian Tillman [MVP-Outlook] |
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