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#11
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Product key problems
Contact your Laptop manufacturer / supplier and ask them where they put the
key Its not an MS problem / issue, but one for your supplier "let'sgetcracking" wrote in message ... Everyone it seems has the same problem. The packaging I got with my laptop mentions the trial version of the office program but there is no such thing as a 25 letter key on the sticker, there is 12 numerals only. I am really to give up on this, I heard there are free office programs out there and if Microsoft doesn't want our business we maybe should all forget them. I did two spreadsheets, even going to the desktop and back into the spreadsheet counted against me. I am down to six and what's worse will now have to re do my new spreadsheet set up in a new program. No answer from Microsoft. This was one of two rebate products that came with the laptop. Wish now I had saved my time and postage and the $ up front. " wrote: I too have this problem. I have my product key that has never been used before but my program keeps on saying that the key is invalid although I only bought the software a week ago. I have already closely examined the key and i have entered every possible combination that it could be but it still won't accept it. Any ideas on what i should do? |
#12
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Product key problems
In article ,
Let'sgetcracking wrote: Everyone it seems has the same problem. The packaging I got with my laptop mentions the trial version of the office program If they mention the trial version, that's probably what they included. The trial version is good for a certain period of time, after which you have to purchase it if you want to continue using it. When you purchase it, you get the 25-character key. I am really to give up on this, I heard there are free office programs out there and if Microsoft doesn't want our business we maybe should all forget them. Microsoft will sell you a copy of Office but they don't give it away. If "free" is a necessary part of the deal, then you'll need to install something other than Office. |
#13
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Product key problems
Good lighting makes no difference.
I have had Office 2007 Home and Student for almost a year. I had no problems entering my product key when I first installed the CD. I recently had to install a new hard drive since mine failed. In turn I had to reinstall all my software today. In doing so, I too am now getting an error saying "invalid character when I try to enter 0 (zero) which is what my key is so I tried entering o (letter o) and that didn't work either. So why did my key work last year and not today???? Way to go Microsoft. -- ~Radar "JoAnn Paules" wrote: Try using some good lighting and pay close attention to the digits. Bs look like 8s, Ds can look like Os, Os can look like 0s. -- JoAnn Paules MVP Microsoft [Publisher] ~~~~~ How to ask a question http://support.microsoft.com/KB/555375 "Jacob P." Jacob wrote in message ... I recently bought Microsoft Office Home and Student 2007 at an electronics store, and installed it on my laptop. However, whenever I go to activate the program, it says my product key is incorrect. I have tried to enter the product key on Word, PowerPoint and Excel, but it gives me the same message every time. Tried it with caps lock on and off, still nothing. Now, the programs say I have about 11-12 times left to before I am required to enter the product key. Any help on why the product key that is on the back of my package will not activate? |
#14
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Product key problems
I downloaded from Microsoft's web site. I have the same problem. There is
no contact information on the site. There is no way to get help. I guess I need to stop payment from my credit card to get someone's attention! I copied and pasted the key and it still did not work! This is BS. "JoAnn Paules" wrote: You're issue is with the computer manufacturer, not Microsoft. Microsoft cannot/will not help you with OEM software issues - that's why you paid less for the software. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "let'sgetcracking" wrote in message ... Everyone it seems has the same problem. The packaging I got with my laptop mentions the trial version of the office program but there is no such thing as a 25 letter key on the sticker, there is 12 numerals only. I am really to give up on this, I heard there are free office programs out there and if Microsoft doesn't want our business we maybe should all forget them. I did two spreadsheets, even going to the desktop and back into the spreadsheet counted against me. I am down to six and what's worse will now have to re do my new spreadsheet set up in a new program. No answer from Microsoft. This was one of two rebate products that came with the laptop. Wish now I had saved my time and postage and the $ up front. " wrote: I too have this problem. I have my product key that has never been used before but my program keeps on saying that the key is invalid although I only bought the software a week ago. I have already closely examined the key and i have entered every possible combination that it could be but it still won't accept it. Any ideas on what i should do? |
#15
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Product key problems
To replace a CD or Product Key, you must contact Product Service Support. To
locate the appropriate phone number for your product, visit the following Microsoft Web site: http://support.microsoft.com/default...EN-US;CNTACTMS "JR" wrote in message ... :I downloaded from Microsoft's web site. I have the same problem. There is : no contact information on the site. There is no way to get help. I guess I : need to stop payment from my credit card to get someone's attention! I : copied and pasted the key and it still did not work! This is BS. : : "JoAnn Paules" wrote: : : You're issue is with the computer manufacturer, not Microsoft. Microsoft : cannot/will not help you with OEM software issues - that's why you paid less : for the software. : : -- : : JoAnn Paules : MVP Microsoft [Publisher] : Tech Editor for "Microsoft Publisher 2007 For Dummies" : : : "let'sgetcracking" wrote in : message ... : Everyone it seems has the same problem. The packaging I got with my : laptop : mentions the trial version of the office program but there is no such : thing : as a 25 letter key on the sticker, there is 12 numerals only. I am really : to : give up on this, I heard there are free office programs out there and if : Microsoft doesn't want our business we maybe should all forget them. I : did : two spreadsheets, even going to the desktop and back into the spreadsheet : counted against me. I am down to six and what's worse will now have to re : do : my new spreadsheet set up in a new program. No answer from Microsoft. : This : was one of two rebate products that came with the laptop. Wish now I had : saved my time and postage and the $ up front. : : " wrote: : : I too have this problem. I have my product key that has never been : used before but my program keeps on saying that the key is invalid : although I only bought the software a week ago. I have already : closely examined the key and i have entered every possible combination : that it could be but it still won't accept it. Any ideas on what i : should do? : : : : |
#16
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Product key problems
I have been having the same problem but nothing here seems to say how to
fix. it I am so fristrated with the solution center because it keeps asking for the product key which it then says is invalid.. :1 " is not a valid #... I have installed and removed 4 x now... and nothing.. Why shoudl I pay $59 for something that should work... I bought my software in a retail pack from Staples hardly a counterfeit... why do you keep linking back to the same frustrating loop "JoAnn Paules" wrote: Download (as in from the internet) or install (as in from the disks)? Where did you buy your software? -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Adam" wrote in message ... Thanks for the ideas, my hard drive crashed, Geek Squad replaced the hard drive, I had to download MS office 2007 again, and the system would not accept my original key. I have tried to find the steps to delete original trial version - I could not, I have ensured that numbers/letters were accurate - did not change the outcome, and I still cannot figure out what steps to take for resolution. The email to Microsoft provided me with a link to pay $99 and some other vague links to assist, to no avail. Any additional thoughts or links to process would be greatly appreciated. Thanks "Bob I" wrote: have you contacted the seller? Perhaps you were sold a "pirated" key? wrote: I too have this problem. I have my product key that has never been used before but my program keeps on saying that the key is invalid although I only bought the software a week ago. I have already closely examined the key and i have entered every possible combination that it could be but it still won't accept it. Any ideas on what i should do? |
#17
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Product key problems
Well, partner.
If you're looking for help with that attitude, you might as well stick your head between your legs and kiss your ass goodbye. No one here works for Microsoft. All here are volunteers. I'm glad you're just "fristrated." If you were "frustrated" I'd really be scared! -- "Don't pick a fight with an old man. If he is too old to fight, he'll just kill you." "bdrummond" wrote in message ... I have been having the same problem but nothing here seems to say how to fix. it I am so fristrated with the solution center because it keeps asking for the product key which it then says is invalid.. :1 " is not a valid #... I have installed and removed 4 x now... and nothing.. Why shoudl I pay $59 for something that should work... I bought my software in a retail pack from Staples hardly a counterfeit... why do you keep linking back to the same frustrating loop "JoAnn Paules" wrote: Download (as in from the internet) or install (as in from the disks)? Where did you buy your software? -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Adam" wrote in message ... Thanks for the ideas, my hard drive crashed, Geek Squad replaced the hard drive, I had to download MS office 2007 again, and the system would not accept my original key. I have tried to find the steps to delete original trial version - I could not, I have ensured that numbers/letters were accurate - did not change the outcome, and I still cannot figure out what steps to take for resolution. The email to Microsoft provided me with a link to pay $99 and some other vague links to assist, to no avail. Any additional thoughts or links to process would be greatly appreciated. Thanks "Bob I" wrote: have you contacted the seller? Perhaps you were sold a "pirated" key? wrote: I too have this problem. I have my product key that has never been used before but my program keeps on saying that the key is invalid although I only bought the software a week ago. I have already closely examined the key and i have entered every possible combination that it could be but it still won't accept it. Any ideas on what i should do? |
#18
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Product key problems
First suggestion: Use bright lighting when reading the number. Bs and 8s can
look a lot alike, etc. Second suggestion: Use telephone activation. -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "bdrummond" wrote in message ... I have been having the same problem but nothing here seems to say how to fix. it I am so fristrated with the solution center because it keeps asking for the product key which it then says is invalid.. :1 " is not a valid #... I have installed and removed 4 x now... and nothing.. Why shoudl I pay $59 for something that should work... I bought my software in a retail pack from Staples hardly a counterfeit... why do you keep linking back to the same frustrating loop "JoAnn Paules" wrote: Download (as in from the internet) or install (as in from the disks)? Where did you buy your software? -- JoAnn Paules MVP Microsoft [Publisher] Tech Editor for "Microsoft Publisher 2007 For Dummies" "Adam" wrote in message ... Thanks for the ideas, my hard drive crashed, Geek Squad replaced the hard drive, I had to download MS office 2007 again, and the system would not accept my original key. I have tried to find the steps to delete original trial version - I could not, I have ensured that numbers/letters were accurate - did not change the outcome, and I still cannot figure out what steps to take for resolution. The email to Microsoft provided me with a link to pay $99 and some other vague links to assist, to no avail. Any additional thoughts or links to process would be greatly appreciated. Thanks "Bob I" wrote: have you contacted the seller? Perhaps you were sold a "pirated" key? wrote: I too have this problem. I have my product key that has never been used before but my program keeps on saying that the key is invalid although I only bought the software a week ago. I have already closely examined the key and i have entered every possible combination that it could be but it still won't accept it. Any ideas on what i should do? |
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