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Unable to Open MS Word 2000 SR



 
 
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  #1  
Old December 29th, 2004, 09:06 PM
EamonX1
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Default Unable to Open MS Word 2000 SR

Recently my MS Word 2000 has developed the following
glitch.
When I open the program instead of a blank page there
appears the opening page of a file which I had created
some time before but had deleted. When I click the 'open
new page' icon, the same thing happens. And so on for any
further effort to secure a blank page. In all cases the
old file with its appears on my screen. I have
uninstalled and reinstalled the MS Word Program, but the
problem remains. I cannot locate the rogue file on my
computer. Nor can I locate the Normal.Dot file. Could
this be a fault with my Operating System, Windows XP Home
Edition with Service Pack Two
  #2  
Old December 29th, 2004, 09:37 PM
Jay Freedman
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Default

Hi Eamon,

See http://word.mvps.org/FAQs/AppErrors/...ocNotBlank.htm.

--
Regards,
Jay Freedman
Microsoft Word MVP FAQ: http://word.mvps.org

"EamonX1" wrote:

Recently my MS Word 2000 has developed the following
glitch.
When I open the program instead of a blank page there
appears the opening page of a file which I had created
some time before but had deleted. When I click the 'open
new page' icon, the same thing happens. And so on for any
further effort to secure a blank page. In all cases the
old file with its appears on my screen. I have
uninstalled and reinstalled the MS Word Program, but the
problem remains. I cannot locate the rogue file on my
computer. Nor can I locate the Normal.Dot file. Could
this be a fault with my Operating System, Windows XP Home
Edition with Service Pack Two

 




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