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#1
December 24th, 2005, 11:17 AM
posted to microsoft.public.outlook.installation
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Cannot update Outlook
I cannot update the service pack 2 or 3.
When I do I get a message saying "The expected version of the product was not found on your system". I read a KB on this which seems to relate to a network install. This is a laptop with Outlook Office 2003 SBE with BCM. Service Pack 1. In the Outlook install log it reports it cannot find a product for this update. I have Web Components Version 3 installed. I have tried to install the full file version (not directly from the download site etc) and the smaller version by direct installation but both produce the same result. thanks 
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#2
December 24th, 2005, 03:57 PM
posted to microsoft.public.outlook.installation
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Cannot update Outlook
As far as I'm aware office is only up to SP2
How are you attempting to update? "2pak" wrote in message ... I cannot update the service pack 2 or 3. When I do I get a message saying "The expected version of the product was not found on your system". I read a KB on this which seems to relate to a network install. This is a laptop with Outlook Office 2003 SBE with BCM. Service Pack 1. In the Outlook install log it reports it cannot find a product for this update. I have Web Components Version 3 installed. I have tried to install the full file version (not directly from the download site etc) and the smaller version by direct installation but both produce the same result. thanks
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#3
December 25th, 2005, 02:56 AM
posted to microsoft.public.outlook.installation
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Cannot update Outlook
yes, sorry it is SP2.
"DL" wrote: As far as I'm aware office is only up to SP2 How are you attempting to update? "2pak" wrote in message ... I cannot update the service pack 2 or 3. When I do I get a message saying "The expected version of the product was not found on your system". I read a KB on this which seems to relate to a network install. This is a laptop with Outlook Office 2003 SBE with BCM. Service Pack 1. In the Outlook install log it reports it cannot find a product for this update. I have Web Components Version 3 installed. I have tried to install the full file version (not directly from the download site etc) and the smaller version by direct installation but both produce the same result. thanks
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