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#1
January 12th, 2009, 03:36 PM
posted to microsoft.public.office.setup
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office templates
I have a valid copy of Office (after I allowed add ons and turned Window
Defender IE watchdog on Add ons off). I can download templates if I go to the template area but I can't from within Office. I have tried from Word and Excel. So currently I have a work around by going directly there but would like it to work from within Office to save the step of having to got to MS templates. Any ideas? 
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#2
January 12th, 2009, 04:11 PM
posted to microsoft.public.office.setup
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office templates
What version of Office? Do you get any error messages? What is the exact
text if you do? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, jalphabet asked: | I have a valid copy of Office (after I allowed add ons and turned | Window Defender IE watchdog on Add ons off). I can download | templates if I go to the template area but I can't from within | Office. I have tried from Word and Excel. So currently I have a | work around by going directly there but would like it to work from | within Office to save the step of having to got to MS templates. Any | ideas?
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#3
January 12th, 2009, 05:15 PM
posted to microsoft.public.office.setup
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office templates
I have Office Standard 2007. I always get sent through the validation process. It validates now after figuring out that Defender was turning off the add ins. It validates however I still get the "piracy" text box that claim that my copy is not acitvated or valid and will not download the template. I can go out to the office site and it lets me download outside of the Office suite but not from within. As a side note, it is not a pirate copy of Office. I bought it from Best Buy have the box, key, and recipe if I look for it. It is very frustrating that the authentication thing keeps coming up. Would the service pack 1 help, I read it but it doesn't seem likely? Not sure if it is installed either. Do I need to reauthenticate and how? Ideas? "Milly Staples [MVP - Outlook]" wrote: What version of Office? Do you get any error messages? What is the exact text if you do? -- Milly Staples [MVP - Outlook] Post all replies to the group to keep the discussion intact. ALWAYS post your Outlook version. How to ask a question: http://support.microsoft.com/KB/555375 After furious head scratching, jalphabet asked: | I have a valid copy of Office (after I allowed add ons and turned | Window Defender IE watchdog on Add ons off). I can download | templates if I go to the template area but I can't from within | Office. I have tried from Word and Excel. So currently I have a | work around by going directly there but would like it to work from | within Office to save the step of having to got to MS templates. Any | ideas?
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