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Can't install Off 2k3 Premium on Win XP Pro
Hi John,
The 2755 error is generally permissions related. The Application Event log and Setup logs should show what is stopping things. Hear is an article that may help: 217714 OFF2000: Setup Appears to Stop Responding, Followed by Internal Error http://support.microsoft.com/?id=217714 From Start Run, Type: D:\Setup.exe /L*V C:\OFF2000.LOG (Where D is your CDROM drive) After setup fails, open the log file in notepad and search for 2755. You will find the file/folder that the System/Windows Installer is not able to access. Give the System account Full Control to that folder. Mark Plantenberg Microsoft Product Support Services |
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Can't install Off 2k3 Premium on Win XP Pro
EMAILSUBJECTNewsgroup Message Response to IssueID: ISSUEID/EMAILSUBJECT Hi John, I wanted to inform you that I have replied to your thread in the Office Setup Newsgroup titled: Can't install Off 2k3 Premium on Win XP Pro with IssueID: 132813904. The 2755 error is generally permissions related. The Application Event log and Setup logs should show what is stopping things. Hear is an article that may help: 217714 OFF2000: Setup Appears to Stop Responding, Followed by Internal Error http://support.microsoft.com/?id=217714 Often times the System account does not have permissions to some folder. The Event veiwer should show the exact location. From Start Run, Type: D:\Setup.exe /L*V C:\OFF2000.LOG (Where D is your CDROM drive) After setup fails, open the log file in notepad and search for 2755. You will find the file/folder that the System/Windows Installer is not able to access. Give the System account Full Control to that folder. Mark Plantenberg Microsoft Product Support Services Please reply directly to the thread with any updates. You may receive this email notification before you are able to view my reply in the newsgroup. If you are unable to view the reply to your thread, please send me an email with a description of the problem and what newsreader you are using. Regards, Mark Plantenberg Microsoft Customer Support Services |
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