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Help me please! email stuck in eternal spin



 
 
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  #1  
Old October 7th, 2009, 06:53 PM posted to microsoft.public.outlook.general
llgrass
external usenet poster
 
Posts: 2
Default Help me please! email stuck in eternal spin


I receive a daily email from my company and since 9/13, when I try to
open it, it gets stuck. I have to "end program" to stop it. I can't open
Outlook at all because it immediately goes to that email and spins.
Therefore I can't even go to file work offline to delete this email.
This is Outlook 2003.

I should mention I had to wipe out my computer and reinstall all
programs 8/26. I have tried to repair and also reinstall my Office CD.
Also download updates from Office Outlook.


--
llgrass
http://forums.slipstick.com

  #2  
Old October 7th, 2009, 09:04 PM posted to microsoft.public.outlook.general
Diane Poremsky [MVP]
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Posts: 17,338
Default Help me please! email stuck in eternal spin

start outlook without a preview pane - at Start menu, run (Windows key+ R)
type
outlook.exe /safe:1

Then shift+delete the message. If Outlook opens ok but crashes when you try
to delete it, select the message before and after it and shift+delete all
three. (if you need to keep those two message make copies first, select each
one, ctrl+c to copy, ctrl+v to paste. Delete one copy of each.)


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Diane Poremsky [MVP - Outlook]
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"llgrass" llgrass.3zp6tm@invalid wrote in message
news:llgrass.3zp6tm@invalid...

I receive a daily email from my company and since 9/13, when I try to
open it, it gets stuck. I have to "end program" to stop it. I can't open
Outlook at all because it immediately goes to that email and spins.
Therefore I can't even go to file work offline to delete this email.
This is Outlook 2003.

I should mention I had to wipe out my computer and reinstall all
programs 8/26. I have tried to repair and also reinstall my Office CD.
Also download updates from Office Outlook.


--
llgrass
http://forums.slipstick.com

 




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