Word 2007 Top Page View Cut Off

I am using Word 2007 and something has happened to my default view. Whenever
I start a new document or open Word, the document shows on screen as 8.5x9.
The top ruler shows 8.5" with the leftmost and rightmost inches grayed out
(as expected for margins). Its scale is from -1" to +7.5". The left ruler
shows 9". It does not have any margins showing and its scale is from 0 to
9". When in the One Page view, the page looks short and sqwatty, like it's
missing a couple of inches in height. When I start typing, the text it
displayed at the very top of the page without any white space above it. The
bottom and left margins are white and do not contain any text. They look
normal. It's like the top of the page has been cut off.

If I switch to 2 page view it looks normal, I can see the whole page, the
margin rulers, everything.

Word is set to Print Layout, One Page. Page size Letter, the margins,
Orientation, Size and Columns are all set properly.

I've tried deleting the normal.dotm but that did not help.

The printer is setup properly with the correct page size, etc.

Opening existing documents do not have this problem, only newly created
documents.

Anybody got any clues on what can be done to fix this view?

See http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm (note that in Word
2007 a double-click is required to toggle white space on and off).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Aardvark" wrote in message
...
I am using Word 2007 and something has happened to my default view.
Whenever
I start a new document or open Word, the document shows on screen as
8.5x9.
The top ruler shows 8.5" with the leftmost and rightmost inches grayed out
(as expected for margins). Its scale is from -1" to +7.5". The left
ruler
shows 9". It does not have any margins showing and its scale is from 0 to
9". When in the One Page view, the page looks short and sqwatty, like
it's
missing a couple of inches in height. When I start typing, the text it
displayed at the very top of the page without any white space above it.
The
bottom and left margins are white and do not contain any text. They look
normal. It's like the top of the page has been cut off.

If I switch to 2 page view it looks normal, I can see the whole page, the
margin rulers, everything.

Word is set to Print Layout, One Page. Page size Letter, the margins,
Orientation, Size and Columns are all set properly.

I've tried deleting the normal.dotm but that did not help.

The printer is setup properly with the correct page size, etc.

Opening existing documents do not have this problem, only newly created
documents.

Anybody got any clues on what can be done to fix this view?

Thanks, Suzanne. The double-click did the trick to bring the white space back!

"Suzanne S. Barnhill" wrote:

See http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm (note that in Word
2007 a double-click is required to toggle white space on and off).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Aardvark" wrote in message
...
I am using Word 2007 and something has happened to my default view.
Whenever
I start a new document or open Word, the document shows on screen as
8.5x9.
The top ruler shows 8.5" with the leftmost and rightmost inches grayed out
(as expected for margins). Its scale is from -1" to +7.5". The left
ruler
shows 9". It does not have any margins showing and its scale is from 0 to
9". When in the One Page view, the page looks short and sqwatty, like
it's
missing a couple of inches in height. When I start typing, the text it
displayed at the very top of the page without any white space above it.
The
bottom and left margins are white and do not contain any text. They look
normal. It's like the top of the page has been cut off.

If I switch to 2 page view it looks normal, I can see the whole page, the
margin rulers, everything.

Word is set to Print Layout, One Page. Page size Letter, the margins,
Orientation, Size and Columns are all set properly.

I've tried deleting the normal.dotm but that did not help.

The printer is setup properly with the correct page size, etc.

Opening existing documents do not have this problem, only newly created
documents.

Anybody got any clues on what can be done to fix this view?

The double-click is actually a result of input from Word MVPs (though I'm
sure MS was getting similar feedback from other sources as well). In Word
2003 an errant single click causes this problem quite frequently, and we
suggested that making it a little harder (I think we suggested Ctrl+click)
would help a lot.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Aardvark" wrote in message
...
Thanks, Suzanne. The double-click did the trick to bring the white space
back!

"Suzanne S. Barnhill" wrote:

See http://sbarnhill.mvps.org/WordFAQs/WhiteSpace.htm (note that in Word
2007 a double-click is required to toggle white space on and off).

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

"Aardvark" wrote in message
...
I am using Word 2007 and something has happened to my default view.
Whenever
I start a new document or open Word, the document shows on screen as
8.5x9.
The top ruler shows 8.5" with the leftmost and rightmost inches grayed
out
(as expected for margins). Its scale is from -1" to +7.5". The left
ruler
shows 9". It does not have any margins showing and its scale is from 0
to
9". When in the One Page view, the page looks short and sqwatty, like
it's
missing a couple of inches in height. When I start typing, the text it
displayed at the very top of the page without any white space above it.
The
bottom and left margins are white and do not contain any text. They
look
normal. It's like the top of the page has been cut off.

If I switch to 2 page view it looks normal, I can see the whole page,
the
margin rulers, everything.

Word is set to Print Layout, One Page. Page size Letter, the margins,
Orientation, Size and Columns are all set properly.

I've tried deleting the normal.dotm but that did not help.

The printer is setup properly with the correct page size, etc.

Opening existing documents do not have this problem, only newly created
documents.

Anybody got any clues on what can be done to fix this view?