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#1
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Path to document cantīt be found when opening .doc from webfolder (w2k3 TS server)
Hi!
We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#2
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Hi Marcus,
Thanks for posting here. Can you let us know the following more details? 1. If you do not access it from a Terminal session, will the problem occur? 2. If you doesn't open it from a web folder in IE but from a common file share, will the problem occur? 3. If the file is not put in a user's profile but any other folder with blank name in path, will the problem occur? At the same time, we will try to do some further test to reproduce this issue. If possible, please let us know the exact steps you have tested to reproduce this issue. Best Regards, Jeff Qiu Microsoft Online Partner Support MCSE 2k/2k3, MCSA 2k/2k3, MCDBA Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: Subject: Path to document cantīt be found when opening .doc from webfolder (w2k3 TS server) Date: Mon, 6 Dec 2004 09:47:41 +0100 microsoft.public.office.misc Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#3
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This is typically caused by an error in the file association.
Specifically the file name is not represented correctly and it is breaking on the spaces. To recreate the file associations go to Start/Run and run: winword /r Note the space before the forward slash. -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ wrote in message ... Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#4
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Thanks for your ideas, we will try this as soon as possible and get back
with the results. Regards Marcus Torstensson wrote in message ... Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#5
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Hi!
Here are the answers to Your questions: 1. The problem does not occur if the user doesnīt log on in a Terminal session. 2. The problem doesnīt occur if the user open document from common file share. 3. The problem doesnīt occur although we put a word document in a file share with blanks in the folder paths. Actually we use GPOs that apply at computer and user level. If we disable the computer policy, clear the locally cached user profile and log on, the problem doesnīt occur anymore. This policy contains modified settings from a GPO-template downloaded from Microsoft, Highly Managed Computer... something. What kind of computer GPO-settings could cause this behaviour? Regards Marcus Torstensson ""Jeff Qiu [MSFT]"" wrote in message ... Hi Marcus, Thanks for posting here. Can you let us know the following more details? 1. If you do not access it from a Terminal session, will the problem occur? 2. If you doesn't open it from a web folder in IE but from a common file share, will the problem occur? 3. If the file is not put in a user's profile but any other folder with blank name in path, will the problem occur? At the same time, we will try to do some further test to reproduce this issue. If possible, please let us know the exact steps you have tested to reproduce this issue. Best Regards, Jeff Qiu Microsoft Online Partner Support MCSE 2k/2k3, MCSA 2k/2k3, MCDBA Get Secure! - www.microsoft.com/security ================================================== === When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- From: Subject: Path to document cantīt be found when opening .doc from webfolder (w2k3 TS server) Date: Mon, 6 Dec 2004 09:47:41 +0100 microsoft.public.office.misc Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#6
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Hi and thanks for the tip!
We tried to run winword /r but it didnīt help in this case. (Because of a policy that restricts the user from running programs from RUN we executed this from a domain admin profile on the Terminal Server.) Regards Marcus Torstensson "Beth Melton" wrote in message ... This is typically caused by an error in the file association. Specifically the file name is not represented correctly and it is breaking on the spaces. To recreate the file associations go to Start/Run and run: winword /r Note the space before the forward slash. -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ wrote in message ... Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#7
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Since the error you describe is causes by an error in the file
association, more than likely it's missing the quotes around %1 so I don't think executing it from a domain profile will fixed the issue. If you can't use the Run command then create a shortcut to Winword.exe and add the /r switch at the end. The target would look something like: "C:\Program Files\Microsoft\Microsoft Office\Winword.exe" /r -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ wrote in message ... Hi and thanks for the tip! We tried to run winword /r but it didnīt help in this case. (Because of a policy that restricts the user from running programs from RUN we executed this from a domain admin profile on the Terminal Server.) Regards Marcus Torstensson "Beth Melton" wrote in message ... This is typically caused by an error in the file association. Specifically the file name is not represented correctly and it is breaking on the spaces. To recreate the file associations go to Start/Run and run: winword /r Note the space before the forward slash. -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ wrote in message ... Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#8
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Hi again!
Iīve tried the winword /r, but without success. Also verified the %1 DDE-parameter under file associations, and it has quotes around "%1" for the ..doc extension. The problem with word only seems to appear when opening a word-document from just a webfolder (single explorer window). If we open a .doc from a linked html-document in the webportal there is no problem. (this document is first cached locally in temporary internet files before word opens it) Any new ideas? /marcus "Beth Melton" wrote in message ... Since the error you describe is causes by an error in the file association, more than likely it's missing the quotes around %1 so I don't think executing it from a domain profile will fixed the issue. If you can't use the Run command then create a shortcut to Winword.exe and add the /r switch at the end. The target would look something like: "C:\Program Files\Microsoft\Microsoft Office\Winword.exe" /r -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ wrote in message ... Hi and thanks for the tip! We tried to run winword /r but it didnīt help in this case. (Because of a policy that restricts the user from running programs from RUN we executed this from a domain admin profile on the Terminal Server.) Regards Marcus Torstensson "Beth Melton" wrote in message ... This is typically caused by an error in the file association. Specifically the file name is not represented correctly and it is breaking on the spaces. To recreate the file associations go to Start/Run and run: winword /r Note the space before the forward slash. -- Please post all follow-up questions to the newsgroup. Requests for assistance by email can not be acknowledged. ~~~~~~~~~~~~~~~ Beth Melton Microsoft Office MVP Word FAQ: http://mvps.org/word TechTrax eZine: http://mousetrax.com/techtrax/ MVP FAQ site: http://mvps.org/ wrote in message ... Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#9
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New info regarding this problem:
The problem seems to be the path to Temporary Internet Files. If I change the path to H:\Temp\Temporary Internet Files (for the current profile) the .doc can be opened. If the path to the folder "Temporary Internet Files" contains any blanks (spaces) the problem occurs! (only for word-documents opened from a webfolder though) Any ideas how to handle this? Bug fix, regvalue, policy setting etc? Regards Marcus Torstensson wrote in message ... Hi! We have encountered a problem when trying to open word-documents from a webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. Word gives four messages saying it canīt find the document with the path cut in four sections: Cant find the file... (C:\Documents and settings\Username\Local) [OK] Wrong document name or path... (Settings\Temporary) [OK] Cant find the file... (Internet) [OK] Wrong document name or path... (Files\Content.MSO\f4bc3.doc) [OK] After rigourus testing we think that the problem is related to Word. The path seems to be cut when ever a blank space occurs. If we open other documents from this location, .xls .pdf etc we donīt encounter any problems. Does anyone know what this might be related to? Could there be some kind of policy setting that prevents word from reading document paths with blanks in the folder names? Enviroment: Windows 2003 Terminal Server Office XP SP3 We really need to get this working as soon as possible. Any ideas are appreciated. Regards Marcus Torstensson |
#10
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Hi,
You can follow these steps to have a try: 1. Click Start--Run 2. Type "Winword /r" and Click OK After the installation has finished, will the problem occur? Jacky Gu Microsoft Online Partner Support When responding to posts, please "Reply to Group" via your newsreader so that others may learn and benefit from your issue. ================================================== === Business-Critical Phone Support (BCPS) provides you with technical phone support at no charge during critical LAN outages or "business down" situations. This benefit is available 24 hours a day, 7 days a week to all Microsoft technology partners in the United States and Canada. This and other support options are available he BCPS: https://partner.microsoft.com/US/tec...rview/40010469 Others: https://partner.microsoft.com/US/tec...pportoverview/ If you are outside the United States, please visit our International Support page: http://support.microsoft.com/default...rnational.aspx. ================================================== === This posting is provided "AS IS" with no warranties, and confers no rights. -------------------- | From: | References: | Subject: Path to document cantīt be found when opening .doc from webfolder (w2k3 TS server) | Date: Fri, 10 Dec 2004 11:53:37 +0100 | Lines: 74 | X-Priority: 3 | X-MSMail-Priority: Normal | X-Newsreader: Microsoft Outlook Express 6.00.2900.2180 | X-MimeOLE: Produced By Microsoft MimeOLE V6.00.2900.2180 | X-RFC2646: Format=Flowed; Response | Message-ID: | Newsgroups: microsoft.public.office.misc | NNTP-Posting-Host: 138.6.11.27 | Path: cpmsftngxa10.phx.gbl!TK2MSFTFEED02.phx.gbl!TK2MSFT NGP08.phx.gbl!TK2MSFTNGP09 .phx.gbl | Xref: cpmsftngxa10.phx.gbl microsoft.public.office.misc:164894 | X-Tomcat-NG: microsoft.public.office.misc | | New info regarding this problem: | | The problem seems to be the path to Temporary Internet Files. | If I change the path to H:\Temp\Temporary Internet Files (for the current | profile) the .doc can be opened. | | If the path to the folder "Temporary Internet Files" contains any blanks | (spaces) the problem occurs! (only for word-documents opened from a | webfolder though) | | Any ideas how to handle this? | Bug fix, regvalue, policy setting etc? | | Regards | Marcus Torstensson | | | wrote in message | ... | Hi! | | We have encountered a problem when trying to open word-documents from a | webfolder in Internet Explorer in a Windows 2003 server TS-enviroment. | | Word gives four messages saying it canīt find the document with the path | cut in four sections: | | Cant find the file... | (C:\Documents and settings\Username\Local) | [OK] | | Wrong document name or path... | (Settings\Temporary) | [OK] | | Cant find the file... | (Internet) | [OK] | | Wrong document name or path... | (Files\Content.MSO\f4bc3.doc) | [OK] | | After rigourus testing we think that the problem is related to Word. The | path seems to be cut when ever a blank space occurs. | If we open other documents from this location, .xls .pdf etc we donīt | encounter any problems. | | Does anyone know what this might be related to? Could there be some kind | of policy setting that prevents word from reading document paths with | blanks in the folder names? | | Enviroment: | | Windows 2003 Terminal Server | Office XP SP3 | | We really need to get this working as soon as possible. Any ideas are | appreciated. | | | | Regards | Marcus Torstensson | | | | | | | | | | | |
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