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How to fix Unable to install Office 2007 Updates
I couldn't install Office 2007 updates but I was given an expert to help
which I said in an earlier question that I would post if it worked. It did work so here is how: INSTRUCTIONS "1. Click on Start, Run and type "REGEDIT" (w/o the quotes). The Registry Editor will open. *WARNING* Using Registry Editor incorrectly can cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that problems resulting from the incorrect use of Registry Editor can be solved. Use Registry Editor at your own risk. 2. Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Curr entVersion\WindowsUpdate 3. On the upper menu, click on Edit, and select Permissions from the drop-down list. 4. Give Administrator (And / Or System) Full Control and Read permissions by checking the allow boxes. NOTE: In certain instances these boxes are grayed out. Insure that all accounts have appropriate permissions. 5. Click Apply, then OK. 6. Close the Registry Editor. Next, from main Windows Start menu, select RUN, type in CMD Enter-key type in net stop wuauserv Enter-key Go to Windows Explorer. Look on your system drive (usually C ) and look at the Windows folder name. Like Windows or WINNT. Modify following as appropriate. If your Windows folder is C:\Windows. Look at this folder C:\Windows\SoftwareDistribution\Download If you find files in there, delete them. That folder is where files are stored from W U downloads. Go back to Command prompt window. type in "net start wuauserv" Enter-key EXIT Enter-key Get the latest Windows Installer from Download Center, and apply it yourself. Make you verify & select the right language selection for your system. Next link is for English Windows Installer 3.1 Redistributable (v2) - English {for Win200 SP3-SP4, Windows XP, and Win server 2003} " (END OF INSTRUCTIONS) That didn't work the first two times I tried it. So I did three things: The first was that I ensured I made sure that another user's account was on Limited so that I was the only user as Administrator, then followed the above instructions again. The second was that I exited/closed all the programs I could that were running in System Tray in case any were interfering with the installation process. The third was that instead of downloading Windows Installer 3.1 Redistributable (v2) as in the last paragraph of the instructions, (which wouldn't install because it said I had a newer version already on pc) I went to Microsoft Download Centre and to the page for Windows Installer 4.5 Redistributable instead then ran WindowsXP-KB942288-v3-x86.exe. (I've got XP on 32...whatever, not 64, and thats the right one for it, there are others listed on that page for Vista, XP 64, etc). Other than changing to Windows Installer 4.5 instead of Windows Installer 3.1 (if that refuses to install) then the above instructions need to be followed exactly. Once its all followed, including reboot, click on the usual place where you update Even after that worked, it installed the majority of priority updates but failed a few. So...I then rebooted as it gives an option to do, logged back in and again turned off progs in system tray. Went back to updates and there were three still showing as high priority. Pressed install, it downloaded them again, which included MS Office Service Pack I, and then it installed those three successfully. So if you're left with one or two that still fail, reboot and go back to update and the left over ones should now install. Hope that helps anyone else who is having the same frustrating problem and many thanks to the expert that gave his help at TechSupportMarketPlace. |
#2
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How to fix Unable to install Office 2007 Updates
Just a point in case you aren't sure, when (in the Instructions) you have got
to "Next, from main Windows Start menu, select RUN, type in CMD Enter-key type in net stop wuauserv Enter-key " the next instruction tells you to Go to Windows Explorer. Don't close that box. After you've typed in net stop wuauserv and pressed enter, just leave the box open while you go to Windows Explorer, and then go back to that open Command box after you've done whats necessary in explorer and continue from there. |
#3
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How to fix Unable to install Office 2007 Updates
Finally, after you've got all the downloads installed and you're dancing
(virtually) with delight that the problem has at last gone... Go back to click on Updates just to make really sure its gone, and there's a new lot of updates including Office Service Pack 2 which will download and install successfully.... Its pure PC heaven |
#4
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How to fix Unable to install Office 2007 Updates
Hello Tigger,
I was wondering if the updates you wrote about are specifically for Publisher? I was curious if my automatic updates that I get from Microsoft included any recent components for Publisher and if so, whether or not I received them. Thanks, Ariela "Tigger" wrote: Finally, after you've got all the downloads installed and you're dancing (virtually) with delight that the problem has at last gone... Go back to click on Updates just to make really sure its gone, and there's a new lot of updates including Office Service Pack 2 which will download and install successfully.... Its pure PC heaven |
#5
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How to fix Unable to install Office 2007 Updates
Hi Ariela
No, the updates I was having a problem installing were Office 2007 - all of them If I mentioned Publisher specifically on this or the previous message, that would probably be because thats what I use a lot, so I'm used to the word Publisher. If you're up to date with your Office updates you'll have got all there is, as far as I know. Last night, after all the High Priority updates had installed, I went back and downloaded everything there was under Custom too. I've been back again this evening and there isn't anything available to update in High P or in Custom ... which makes a big change after a few months of an ever growing list of updates that kept trying but wouldn't install. "editor10" wrote: Hello Tigger, I was wondering if the updates you wrote about are specifically for Publisher? I was curious if my automatic updates that I get from Microsoft included any recent components for Publisher and if so, whether or not I received them. Thanks, Ariela |
#6
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How to fix Unable to install Office 2007 Updates
OH, I see
I'd forgotten, DOH, but I put it under this discussion for Publisher, because a couple of weeks ago I'd had a specific minor but annoying problem with Publisher, in that when I'd tried to open a .pub file direct from clicking on an icon it would come up with an "Unknown Application" error. I'd mentioned in my question that I also couldn't install Office Updates (I suspect that had something to do with the publisher errors I was getting) and once I'd got help for the Unknown Application error, I said I'd be back if an expert I'd just been assigned could work out the bigger problem which was obviously about installing Office Updates - so I came back here to do that. Thats all |
#7
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How to fix Unable to install Office 2007 Updates
Thanks for your reply.
Ariela "Tigger" wrote: OH, I see I'd forgotten, DOH, but I put it under this discussion for Publisher, because a couple of weeks ago I'd had a specific minor but annoying problem with Publisher, in that when I'd tried to open a .pub file direct from clicking on an icon it would come up with an "Unknown Application" error. I'd mentioned in my question that I also couldn't install Office Updates (I suspect that had something to do with the publisher errors I was getting) and once I'd got help for the Unknown Application error, I said I'd be back if an expert I'd just been assigned could work out the bigger problem which was obviously about installing Office Updates - so I came back here to do that. Thats all |
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