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#1
April 27th, 2005, 11:25 PM
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"Unable to open your default e-mail folders" missing .pst file
I am getting this message when I try to start Outlook -
"Unable to open your default e-mail folders. The File c:\Exchange\mailbox.pst coule not be accessed. Data error (cyclic redundancy)." What does this mean? I've tried to find help by searching posts - can't find or don't understand. Please help. 
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#2
April 28th, 2005, 02:08 AM
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See if this page helps:
http://www.slipstick.com/problems/scanpst.htm To repair a damaged Personal Folders PST file Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... I am getting this message when I try to start Outlook - "Unable to open your default e-mail folders. The File c:\Exchange\mailbox.pst coule not be accessed. Data error (cyclic redundancy)." What does this mean? I've tried to find help by searching posts - can't find or don't understand. Please help.
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#3
April 28th, 2005, 03:22 PM
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WOW am I feeling dumb!!
When I ran scanpst.exe (Inbox repair tool) it told me to run scandisk.exe first - can't find it - it isn't in programs/accessories/system tools and when I do a search it doesn't find it. I'm using XP would it be called something else? "Hal Hostetler [MVP-S/U]" wrote: See if this page helps: http://www.slipstick.com/problems/scanpst.htm To repair a damaged Personal Folders PST file Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... I am getting this message when I try to start Outlook - "Unable to open your default e-mail folders. The File c:\Exchange\mailbox.pst coule not be accessed. Data error (cyclic redundancy)." What does this mean? I've tried to find help by searching posts - can't find or don't understand. Please help.
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#4
April 28th, 2005, 06:51 PM
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If you hard drive is formatted with the NTFS file system, you won't have a
"Scandisk" command. You will have a "ChkDsk.exe" which does the same thing as scandisk on NTFS drives. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... WOW am I feeling dumb!! When I ran scanpst.exe (Inbox repair tool) it told me to run scandisk.exe first - can't find it - it isn't in programs/accessories/system tools and when I do a search it doesn't find it. I'm using XP would it be called something else? "Hal Hostetler [MVP-S/U]" wrote: See if this page helps: http://www.slipstick.com/problems/scanpst.htm To repair a damaged Personal Folders PST file Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... I am getting this message when I try to start Outlook - "Unable to open your default e-mail folders. The File c:\Exchange\mailbox.pst coule not be accessed. Data error (cyclic redundancy)." What does this mean? I've tried to find help by searching posts - can't find or don't understand. Please help.
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#5
April 29th, 2005, 04:24 AM
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Hello Hal,
Thanks, I do have NTFS system. Ran check disk - ran defragment - retried scanpst.exe and still get message "An unexpected error prevented access to this file. Use Scandisk to check for disk errors, and then try using the Inbox Repair Tool again." Any thoughts on what I should do next? "Hal Hostetler [MVP S/U]" wrote: If you hard drive is formatted with the NTFS file system, you won't have a "Scandisk" command. You will have a "ChkDsk.exe" which does the same thing as scandisk on NTFS drives. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... WOW am I feeling dumb!! When I ran scanpst.exe (Inbox repair tool) it told me to run scandisk.exe first - can't find it - it isn't in programs/accessories/system tools and when I do a search it doesn't find it. I'm using XP would it be called something else? "Hal Hostetler [MVP-S/U]" wrote: See if this page helps: http://www.slipstick.com/problems/scanpst.htm To repair a damaged Personal Folders PST file Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... I am getting this message when I try to start Outlook - "Unable to open your default e-mail folders. The File c:\Exchange\mailbox.pst coule not be accessed. Data error (cyclic redundancy)." What does this mean? I've tried to find help by searching posts - can't find or don't understand. Please help.
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#6
April 29th, 2005, 02:02 PM
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I don't know how but the issue is resolved. Ran chkdsk.exe again and it
seemed to work/fix this time (along with several other bad files I didn't know about). Then ran scanpst.exe again and that fixed it. Thanks for all your help!! Don't know what I would have done without it!! "Hal Hostetler [MVP S/U]" wrote: If you hard drive is formatted with the NTFS file system, you won't have a "Scandisk" command. You will have a "ChkDsk.exe" which does the same thing as scandisk on NTFS drives. Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... WOW am I feeling dumb!! When I ran scanpst.exe (Inbox repair tool) it told me to run scandisk.exe first - can't find it - it isn't in programs/accessories/system tools and when I do a search it doesn't find it. I'm using XP would it be called something else? "Hal Hostetler [MVP-S/U]" wrote: See if this page helps: http://www.slipstick.com/problems/scanpst.htm To repair a damaged Personal Folders PST file Hal -- Hal Hostetler, CPBE -- Senior Engineer/MIS -- MS MVP-S/U -- WA7BGX http://www.kvoa.com -- "When News breaks, we fix it!" KVOA Television, Tucson, AZ. NBC Channel 4 Still Cadillacin' - www.badnewsbluesband.com "paf" wrote in message ... I am getting this message when I try to start Outlook - "Unable to open your default e-mail folders. The File c:\Exchange\mailbox.pst coule not be accessed. Data error (cyclic redundancy)." What does this mean? I've tried to find help by searching posts - can't find or don't understand. Please help.
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