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Office 2k7 pro plus install fails
I am unable to install 2k7 pro plus to a windows xp pro machine on my domain.
I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#2
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Office 2k7 pro plus install fails
What is the exact error when it fails as shown on your screen. Not in the Event Viewer
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#3
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Office 2k7 pro plus install fails
Peter,
Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#4
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Office 2k7 pro plus install fails
Larry
Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#5
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Office 2k7 pro plus install fails
Hi Peter,
This was a clean image on the machine with no other office software installed. Have even tried logging in locally as administrator instead of loggin into domain. Now I see that I have 2 more machines doing the same thing, however 4 machines in the same room with the same hardware and OS and software installs are just fine.. Very puzzleing??? "Peter Foldes" wrote: Larry Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#6
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Office 2k7 pro plus install fails
Tried a few more things on this problem, including,,, Removed GPO link that
was trying to install software from GP. Removing all registry and installer items dealing with MS OFFICE. Still no luck. "LarryG" wrote: I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#7
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Office 2k7 pro plus install fails
Just out of curiosity Larry. The CD rom that you are using was purchased from where. Does it have a MS hologram on the CD
-- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Hi Peter, This was a clean image on the machine with no other office software installed. Have even tried logging in locally as administrator instead of loggin into domain. Now I see that I have 2 more machines doing the same thing, however 4 machines in the same room with the same hardware and OS and software installs are just fine.. Very puzzleing??? "Peter Foldes" wrote: Larry Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#8
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Office 2k7 pro plus install fails
Hi Peter,
Purchased from Ingram Micro, has the hologram intact, office 2007 pro plus vlk. I even took the machine completely off the domain yesterday and tried to install with the same results.. Driving me nuto !!!!! "Peter Foldes" wrote: Just out of curiosity Larry. The CD rom that you are using was purchased from where. Does it have a MS hologram on the CD -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Hi Peter, This was a clean image on the machine with no other office software installed. Have even tried logging in locally as administrator instead of loggin into domain. Now I see that I have 2 more machines doing the same thing, however 4 machines in the same room with the same hardware and OS and software installs are just fine.. Very puzzleing??? "Peter Foldes" wrote: Larry Have you tried in Administrative mode. Was another version of Office installed before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... Peter, Most of the time there is no error at all, when attempting to install from a local folder, network share, or cd the install starts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen. Not in the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email can not and will not be acknowledged. "LarryG" wrote in message ... I am unable to install 2k7 pro plus to a windows xp pro machine on my domain. I have attempted to install from group policy, a network share, a local directory, and from the cd. Each time the install fails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: The install of application Microsoft Office Professional Plus 2007 from policy Office 2007 failed. The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product: Microsoft Office Shared MUI (English) 2007 -- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 {9012000 0008: 30 2d 30 30 36 45 2d 30 0-006E-0 0010: 34 30 39 2d 30 30 30 30 409-0000 0018: 2d 30 30 30 30 30 30 30 -0000000 0020: 46 46 31 43 45 7d FF1CE} In group policy results it just fails with a fatal error. Any ideas??? Thanks Larry |
#9
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Office 2k7 pro plus install fails
On Nov 20, 9:13*am, LarryG wrote:
Hi Peter, Purchased from Ingram Micro, has the hologram intact,office2007pro plus vlk. I even took the machine completely off the domain yesterday and tried toinstallwith the same results.. Driving me nuto !!!!! "Peter Foldes" wrote: Just out of curiosity Larry. The CD rom that you are using was purchased from where. Does it have a MS hologram on the CD -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email cannotandwillnotbe acknowledged. "LarryG" wrote in ... Hi Peter, This was a clean image on the machine with no otherofficesoftware installed. Have even tried logging in locally as administrator instead of loggin into domain. Now I see that I have 2 more machines doing the same thing, however 4 machines in the same room with the same hardware and OS and software installs are just fine.. Very puzzleing??? "Peter Foldes" wrote: Larry Have you tried in Administrative mode. Was another version ofOfficeinstalled before. -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email cannotandwillnotbe acknowledged. "LarryG" wrote in ... Peter, Most of the time there is no error at all, when attempting toinstallfrom a local folder, network share, or cd theinstallstarts, gets one green tick in the bar, then backs that one out and just closes the window. Larry "Peter Foldes" wrote: What is the exact error when it fails as shown on your screen.Notin the Event Viewer -- Peter Please Reply to Newsgroup for the benefit of others Requests for assistance by email cannotandwillnotbe acknowledged. "LarryG" wrote in ... I am unable toinstall2k7 pro plus to a windows xp pro machine on my domain. I have attempted toinstallfrom group policy, a *network share, a local directory, and from the cd. Each time theinstallfails with Event Type: Error Event Source: Application Management Event Category: None Event ID: 102 Date: 11/11/2008 Time: 12:33:44 PM User: NT AUTHORITY\SYSTEM Computer: NOBILIS-01 Description: Theinstallof applicationMicrosoftOfficeProfessional Plus2007from policyOffice2007failed. *The error was : Fatal error during installation. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Followed by Event Type: Information Event Source: MsiInstaller Event Category: None Event ID: 11708 Date: 11/11/2008 Time: 12:45:25 PM User: domain\username Computer: computername Description: Product:MicrosoftOfficeSharedMUI(English)2007-- Installation operation failed. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. Data: 0000: 7b 39 30 31 32 30 30 30 * {9012000 0008: 30 2d 30 30 36 45 2d 30 * 0-006E-0 0010: 34 30 39 2d 30 30 30 30 * 409-0000 0018: 2d 30 30 30 30 30 30 30 * -0000000 0020: 46 46 31 43 45 7d * * * * FF1CE} * In group policy results it just fails with a fatal error. Any ideas??? * Thanks Larry I'm having the same issue. On a clients' computer, quite a while ago, they requested an upgrade to office 2007 from 2003. I attempted to install, however, something happened during our install.. our crappy "patchlink" agent rebooted the machine mid-install, and any subsequent attempts to install office 2007, fail miserably with the especially useless microsoft error "Microsoft Office 2007 Professional Plus Encountered an Error During installation" . Visits to the event viewer always shows Source: MsiInstaller eventID: 11708 Microsoft Office Shared MUI (ENGLISH) 2007 installation - operation failed. So... I looked up other with the problem of just installing Office 2007, and followed an MS article instructing to delete like a million "office12" directories.. and a million other registry keys with "0ff1ce" in the name. I followed this walkthrough, still no luck... So, decided to remove Office 2003.. which complained and gave Office Source Engine errors upon uninstall, but, it was installed. Rebooted again, attempted to clean up directories left over and install office 2007. Same error... Though maybe reinstalling Office 2003 would help.. installed it, tried upgrading again. No luck. I would guess.. that somewhere in the registry, this Office Shared MUI, has a registry key with permissions that are somehow hos0red. unfortunately, I can't find which reg key it is. I'm done with this one. Going to re-image this thing. I give up. |
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