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Problem opening and configuring Outlook 2007



 
 
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  #1  
Old January 13th, 2010, 05:34 AM posted to microsoft.public.outlook.installation
CR
external usenet poster
 
Posts: 24
Default Problem opening and configuring Outlook 2007

I have Windows 7 with Live mail. I recently installed Office 2007. When I
attempt to open Outlook, I get "The connection to MS Exchange is unavailable.
Outlook must be online or connected to complete this action."

I click OK. Then a MS Exchange window pops up. I click OK on that. Then I
get another error message. "Cannot open your default email folders. The
file .... outlook.ost is not an offline folder file.

I ran diagnostics all said I'm OK. BUT still my Outlook is DOA!!

HELP!
--
CR
  #2  
Old January 13th, 2010, 10:34 AM posted to microsoft.public.outlook.installation
DL[_3_]
external usenet poster
 
Posts: 3,440
Default Problem opening and configuring Outlook 2007

Do you actually have an exchange connection?

"CR" wrote in message
...
I have Windows 7 with Live mail. I recently installed Office 2007. When I
attempt to open Outlook, I get "The connection to MS Exchange is
unavailable.
Outlook must be online or connected to complete this action."

I click OK. Then a MS Exchange window pops up. I click OK on that. Then
I
get another error message. "Cannot open your default email folders. The
file .... outlook.ost is not an offline folder file.

I ran diagnostics all said I'm OK. BUT still my Outlook is DOA!!

HELP!
--
CR



  #3  
Old April 9th, 2010, 08:41 PM
Windows7Guy Windows7Guy is offline
Member
 
First recorded activity by OfficeFrustration: Mar 2010
Posts: 4
Default

Quote:
Originally Posted by CR View Post
I have Windows 7 with Live mail. I recently installed Office 2007. When I
attempt to open Outlook, I get "The connection to MS Exchange is unavailable.
Outlook must be online or connected to complete this action."

I click OK. Then a MS Exchange window pops up. I click OK on that. Then I
get another error message. "Cannot open your default email folders. The
file .... outlook.ost is not an offline folder file.

I ran diagnostics all said I'm OK. BUT still my Outlook is DOA!!

HELP!
--
CR
Hello CR,
REFER TO WINDOWS 7 Support Forum:
Microsoft does have an official Windows 7 Support Forum located here http://social.technet.microsoft.com/...egory/w7itpro/ . It is supported by product specialists as well as engineers and support teams. You may want to check the threads available there for additional assitance and support.

John M
Microsoft Windows Client Team
 




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