If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|
Thread Tools | Display Modes |
#1
|
|||
|
|||
Issue with Publisher 2000 and Kyrocera Printer
Hello,
I have an HP printer and a Kyrocera printer. The HP is directly connected to my computer, the Kyrocera (copier/printer) is connected to another machine across the office. I have a mapped printer to the Kyrocera. From Publisher 2000 I can print fine to the HP. With Word and other applications I can print fine to the Kyrocera. When I try to print Publisher 2000 file sto the Kyrocera they often appear in this little tiny block at the end of the page... all the text is huge like it's at the wrong resolution or something and smashed into this little box at the bottom of the page. This happens for most, but not all, publisher 2000 documents I try to print. If I print to the HP, the same document prints fine. My machine is a W2K machine. Other machine is a Win98 machine. Things used to work, only thing I know of that changed was a PDF printer writer thing got installed on the W2K machine, but I've since uninstalled it and also tried removing the Kyrocera from my machine, rebooting and re-installing it.. still no good. Any idea why publisher is having these issues? |
#2
|
|||
|
|||
Issue with Publisher 2000 and Kyrocera Printer
Do you have the latest drivers for your printer? What model?
http://usa.kyoceramita.com/KMAGlobal...ocera/home.jsp It helps to completely remove the driver and reinstall http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Matt" wrote in message ... Hello, I have an HP printer and a Kyrocera printer. The HP is directly connected to my computer, the Kyrocera (copier/printer) is connected to another machine across the office. I have a mapped printer to the Kyrocera. From Publisher 2000 I can print fine to the HP. With Word and other applications I can print fine to the Kyrocera. When I try to print Publisher 2000 file sto the Kyrocera they often appear in this little tiny block at the end of the page... all the text is huge like it's at the wrong resolution or something and smashed into this little box at the bottom of the page. This happens for most, but not all, publisher 2000 documents I try to print. If I print to the HP, the same document prints fine. My machine is a W2K machine. Other machine is a Win98 machine. Things used to work, only thing I know of that changed was a PDF printer writer thing got installed on the W2K machine, but I've since uninstalled it and also tried removing the Kyrocera from my machine, rebooting and re-installing it.. still no good. Any idea why publisher is having these issues? |
#3
|
|||
|
|||
Issue with Publisher 2000 and Kyrocera Printer
Mary,
It is a Copystar GS-2030 and I have not yet tried downloadingn the LATEST drivers.. I know this may fix it... but what I'm more interested in figuring out right now is why all of a sudden it would have started printing junk =)... just doesn't make sence unless someone corrupted something... but I've tried re-installing the drivers.. and it's only publisher that seems to have the issue (other apps print fine) and publisher only has the issue on THIS one printer.. GA!! Mary Sauer wrote: Do you have the latest drivers for your printer? What model? http://usa.kyoceramita.com/KMAGlobal...ocera/home.jsp It helps to completely remove the driver and reinstall http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm |
#4
|
|||
|
|||
Issue with Publisher 2000 and Kyrocera Printer
Publisher is more critical about printer drivers than most applications. It would
behoove you to install the latest drivers. It very well could be your driver is corrupt, it happens. Usually though, re-installing will not clear the issue, the driver has to be completely removed, the computer re-booted, and then re-install. -- Mary Sauer MS MVP http://office.microsoft.com/ http://www.mvps.org/msauer/ news://msnews.microsoft.com "Matt" wrote in message ... Mary, It is a Copystar GS-2030 and I have not yet tried downloadingn the LATEST drivers.. I know this may fix it... but what I'm more interested in figuring out right now is why all of a sudden it would have started printing junk =)... just doesn't make sence unless someone corrupted something... but I've tried re-installing the drivers.. and it's only publisher that seems to have the issue (other apps print fine) and publisher only has the issue on THIS one printer.. GA!! Mary Sauer wrote: Do you have the latest drivers for your printer? What model? http://usa.kyoceramita.com/KMAGlobal...ocera/home.jsp It helps to completely remove the driver and reinstall http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm |
Thread Tools | |
Display Modes | |
|
|