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#1
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Not able to select new contact or distribution list when mailing
I have recently shifted my outlook 2003 to a new computer and have recently
added a new contact name and made a new distribution list. When I have gone to send mail, I am unable to find the distribution list or the new contact. When I actually come out of 'mail' and go into 'contacts' they are in there! Any advice on this one? |
#2
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Not able to select new contact or distribution list when mailing
Clarify where it is that you can't find these Contacts. If you are referring
to the Outlook Address Book view, then make sure you have configured that view correctly to display the folder in which you've created these Contacts. Instructions are in the Help files and KB: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "colsa546" wrote in message ... I have recently shifted my outlook 2003 to a new computer and have recently added a new contact name and made a new distribution list. When I have gone to send mail, I am unable to find the distribution list or the new contact. When I actually come out of 'mail' and go into 'contacts' they are in there! Any advice on this one? |
#3
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Not able to select new contact or distribution list when maili
Hi Russ,
I can see all of my contacts (including the two new ones) when I go into the 'contacts' tab. However, when I open up my mail folder and start a new email message, when I press the To: the list I get of my contacts (in alphabetical order by first name) has the two new contacts missing. When I followed the instructions you supplied regarding installing the outlook address book service, the address book is already there and I was unable to follow the 'mark your contact folder for use with your address book' instructions as I was unable to find the 'outlook address book tab' under file-folder-properties. Is this instruction for 2007 rather than 2003? "Russ Valentine [MVP-Outlook]" wrote: Clarify where it is that you can't find these Contacts. If you are referring to the Outlook Address Book view, then make sure you have configured that view correctly to display the folder in which you've created these Contacts. Instructions are in the Help files and KB: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "colsa546" wrote in message ... I have recently shifted my outlook 2003 to a new computer and have recently added a new contact name and made a new distribution list. When I have gone to send mail, I am unable to find the distribution list or the new contact. When I actually come out of 'mail' and go into 'contacts' they are in there! Any advice on this one? |
#4
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Not able to select new contact or distribution list when maili
Instructions apply to all versions.
I can only guess from what little information you've posted so far. Since you said you just migrated your data to a new installation, I suspect you've ended up with more than one Contacts Folder from a flawed migration and are now adding new Contacts to a folder that is not displayed in your address book view. To find out, use Folder List view and expand all trees to see if you have more than one Contacts Folder in this profile. -- Russ Valentine [MVP-Outlook] "colsa546" wrote in message ... Hi Russ, I can see all of my contacts (including the two new ones) when I go into the 'contacts' tab. However, when I open up my mail folder and start a new message, when I press the To: the list I get of my contacts (in alphabetical order by first name) has the two new contacts missing. When I followed the instructions you supplied regarding installing the outlook address book service, the address book is already there and I was unable to follow the 'mark your contact folder for use with your address book' instructions as I was unable to find the 'outlook address book tab' under file-folder-properties. Is this instruction for 2007 rather than 2003? "Russ Valentine [MVP-Outlook]" wrote: Clarify where it is that you can't find these Contacts. If you are referring to the Outlook Address Book view, then make sure you have configured that view correctly to display the folder in which you've created these Contacts. Instructions are in the Help files and KB: http://support.microsoft.com/default...Product=ol2002 -- Russ Valentine [MVP-Outlook] "colsa546" wrote in message ... I have recently shifted my outlook 2003 to a new computer and have recently added a new contact name and made a new distribution list. When I have gone to send mail, I am unable to find the distribution list or the new contact. When I actually come out of 'mail' and go into 'contacts' they are in there! Any advice on this one? |
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