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Home and Office 2007 installation woes
I purchased this piece of junk from a 3rd party vendor and installed it on
three computers, 2 already running Office 2003. Those 2 kept requesting the original instllation CD from Office 2003; then the "Wizard" couldn't find the CAB files it was needing. Three hours and 4 phone calls to MS later it was solved. Now the first computer I installed O2007 on has inexplicably reverted to the trial version, now expired, with the dreaded OEM license. And it seems to think, at the same time, that I've already used up my three installs from MS2007 which I purchased (it comes with three installs), even though it doesn't think there is a Home and Office already installed. 2 hours and 6 (yes, SIX) calls to MS later, and I am writing this email because my effing Office suite won't work. And, of couse, the only reason I bought the goddamn Office 2007 suite at all is because MS introduced the docx extension, thereby forcing me to buy their upgraded junk software that comes complete with incomprehensible licensing agreements and tech support, it turns out, I have to pay for. Thanks for wrecking my day MS. And then offering to charge me to fix it. |
#2
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Home and Office 2007 installation woes
"...MS introduced the docx extension, thereby forcing me to buy their
upgraded junk software..." Actually, Microsoft doesn't force anyone to use their new Open Office XML file formats. The choice is yours. Previous versions of Office are still supported and widely used. A clean install of Office (that means first uninstalling your previous version of Office) is often the most successful way to install the software. Uninstalling your previous version of Office will not affect your documents, spreadsheets, presentations, etc. If I were you I would start again. Completely uninstall Office from your computer, restart your computer, and then install whichever version of Office you wish to use. If you want to stick with Office 2003 there are several ways to deal with files you receive in Office Open XML (i.e., .docx, .xlsx and .pptx). The easiest is to ask the sender to save the file in Office 97--2003 format before sending it to you. Or you can download free file viewers from Microsoft. OEM-licensed software is intended for system builders. Microsoft anticipates that the system builder will support the product, therefore Microsoft does not provide support for OEM products, and in exchange the system builder pays much less than the price of a retail copy of the software. That's the reason Microsoft is charging you for support: You bought a product that does not come with support from Microsoft. Daddy "unhappy user" unhappy wrote in message ... I purchased this piece of junk from a 3rd party vendor and installed it on three computers, 2 already running Office 2003. Those 2 kept requesting the original instllation CD from Office 2003; then the "Wizard" couldn't find the CAB files it was needing. Three hours and 4 phone calls to MS later it was solved. Now the first computer I installed O2007 on has inexplicably reverted to the trial version, now expired, with the dreaded OEM license. And it seems to think, at the same time, that I've already used up my three installs from MS2007 which I purchased (it comes with three installs), even though it doesn't think there is a Home and Office already installed. 2 hours and 6 (yes, SIX) calls to MS later, and I am writing this email because my effing Office suite won't work. And, of couse, the only reason I bought the goddamn Office 2007 suite at all is because MS introduced the docx extension, thereby forcing me to buy their upgraded junk software that comes complete with incomprehensible licensing agreements and tech support, it turns out, I have to pay for. Thanks for wrecking my day MS. And then offering to charge me to fix it. |
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Home and Office 2007 installation woes
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