Can't create email in Outlook Express

Yesterday I had no problems with email but last night I started getting
the message when I tried to create or reply to a message that it could
not be opened because there was not enough memory. I am at my wits end
after being up until 4 in the morning and at the computer all day
tryiing to resolve this issue. I even bought software online that was
supposed to fix it.

Please help me.

meema


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meema
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Can't open the new message window, or can't open OE at all? Please post the
entire error message.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"meema" wrote in message
...

Yesterday I had no problems with email but last night I started getting
the message when I tried to create or reply to a message that it could
not be opened because there was not enough memory. I am at my wits end
after being up until 4 in the morning and at the computer all day
tryiing to resolve this issue. I even bought software online that was
supposed to fix it.

Please help me.

meema


--
meema
------------------------------------------------------------------------
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"There was an error opening this message. There is not enough memory."
This happens when I try to create a message, reply, forward, etc. I can
receive email and read it and even click on links and pull them up.

Meema


--
meema
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You may only need to compact your folders, but do all of the following.

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.

And backup often.

Backup & Resto
http://www.insideoutlookexpress.com/backup/
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"meema" wrote in message
...

"There was an error opening this message. There is not enough memory."
This happens when I try to create a message, reply, forward, etc. I can
receive email and read it and even click on links and pull them up.

Meema


--
meema
------------------------------------------------------------------------
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Thanks but now I have even another problem. I cannot open OE at all.
Here are the two messages that I am getting.

"Outlook Express could not be started. The application was unable to
open the Outlook Express message store. Your computer may be out of
memory or your disk is full. Contact Microsoft support for further
assistance. (0x800C013B)"

The other message:

"Outlook Express could not be started because MSOE.DLL could not be
initiated. Outlook Express may not be installed correctly."

Now what do I do? I did have Norton email scanning turned on. Does
that mean, if and when I get this going again I should turn off
incoming scanning as well as outgoing?

Thanks for your help and I will keep the information you have given me
previously. However, right now I can't even access it.

Meema


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meema
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When you get to that point, turn off e-mail scanning altogether. The
problems it causes is numerous, including wiping out folders. The other
components of your up to date anti-virus will continue to protect you.

The error message (0x800C013B) generally means you have a corrupt Sent Items
folder. But first things first.

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in the
message store. Start by moving Folders.dbx to an empty Windows folder. You
will lose your folder hierarchy and the lists of newsgroups on the news
servers, but it might get you into OE. Note: The DBX file are hidden files
in Win2K, WinXP and Win2K03.

If that doesn't do it then move all of the DBX files to the same folder as
Folders.dbx. You should now get into OE. Try importing the messages from the
folder you moved the DBX files to. If you can't, you can use one of these
tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a folder
in an open instance of OE.
--
Bruce Hagen
MS-MVP Outlook Express
~IB-CA~

"meema" wrote in message
...

Thanks but now I have even another problem. I cannot open OE at all.
Here are the two messages that I am getting.

"Outlook Express could not be started. The application was unable to
open the Outlook Express message store. Your computer may be out of
memory or your disk is full. Contact Microsoft support for further
assistance. (0x800C013B)"

The other message:

"Outlook Express could not be started because MSOE.DLL could not be
initiated. Outlook Express may not be installed correctly."

Now what do I do? I did have Norton email scanning turned on. Does
that mean, if and when I get this going again I should turn off
incoming scanning as well as outgoing?

Thanks for your help and I will keep the information you have given me
previously. However, right now I can't even access it.

Meema


--
meema
------------------------------------------------------------------------
meema's Profile: http://www.officehelp.in/member.php?userid=5456
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Posted from - http://www.officehelp.in

Bruce,

With all due respect, I think a Restart may be in order first?; it doesn't
sound like the OP Has restarted recently - and of course minor glitches can
tend to slowly expand...

HTH
Pop`


Bruce Hagen wrote:
When you get to that point, turn off e-mail scanning altogether. The
problems it causes is numerous, including wiping out folders. The
other components of your up to date anti-virus will continue to
protect you.
The error message (0x800C013B) generally means you have a corrupt
Sent Items folder. But first things first.

From:
http://www.fjsmjs.com/OE/directdb.htm

Errors in DIRECTDB.DLL or MSOE.DLL generally indicate corruption in
the message store. Start by moving Folders.dbx to an empty Windows
folder. You will lose your folder hierarchy and the lists of
newsgroups on the news servers, but it might get you into OE. Note:
The DBX file are hidden files in Win2K, WinXP and Win2K03.

If that doesn't do it then move all of the DBX files to the same
folder as Folders.dbx. You should now get into OE. Try importing the
messages from the folder you moved the DBX files to. If you can't,
you can use one of these tools to extract the messages:

DBXtract:
http://www.oehelp.com/DBXtract/Default.aspx

DBXpress: {much faster for large files}
http://www.oehelp.com/DBXpress/Default.aspx

Note: It can take a long time (days with really large folders).

The messages can then be dragged from the Windows folder back into a
folder in an open instance of OE.

"meema" wrote in message
...

Thanks but now I have even another problem. I cannot open OE at all.
Here are the two messages that I am getting.

"Outlook Express could not be started. The application was unable to
open the Outlook Express message store. Your computer may be out of
memory or your disk is full. Contact Microsoft support for further
assistance. (0x800C013B)"

The other message:

"Outlook Express could not be started because MSOE.DLL could not be
initiated. Outlook Express may not be installed correctly."

Now what do I do? I did have Norton email scanning turned on. Does
that mean, if and when I get this going again I should turn off
incoming scanning as well as outgoing?

Thanks for your help and I will keep the information you have given
me previously. However, right now I can't even access it.

Meema


--
meema
------------------------------------------------------------------------
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After I sent the last message I was able to open OE. I put the folder
in the OE folder. However, many of the folders that I once had are
gone and I have messages I thought I had gotten rid of months ago. I
still have the original problem of not being alble to reply or create
messages.


--
meema
------------------------------------------------------------------------
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Problem solved. After doing the first thing you said to do OE opened.
Then I used the software that I purchased called ScanDBX. It kept
saying it had found and fixed the problem and I "might" need to reboot.
Well, since it didn't say specifically to reboot I didn't. So, nothing
happened. Finally, out of desperation I rebooted and now I can reply
and send email. I do have some folders that I deleted a long time ago
and email from as far back as 2004 that I know I had deleted. But,
whatever, it works and I can delete the old emails. I have turned off
Norton email scanning and will leave it off.

So I need spam protection and, if so, is there one that doesn't cause
problems?

Thanks for all your help.

Meema


--
meema
------------------------------------------------------------------------
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