|
| If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below. |
|
|||||||
|
|
Thread Tools | Display Modes |
|
#1
December 6th, 2009, 10:48 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
OE hung while compacting messages
Last night, I got a message saying the OE was going to compact message
folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point? 
|
|
#2
December 7th, 2009, 01:33 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
|
OE hung while compacting messages
Pray.
Do you have a backup program in use? Do you know which folder it hung on? Do you know the size of this folder? (dbx file). You should have backup folders sent to the Recycle Bin, so do not delete them whatever you do. Answer the above first, but you may have to cancel the compacting and go from there. If you do and lose any messages or folders, read this for options. Canned The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files. To restore a bak folder to the message store folder, first find the location of the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then: DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning to help avoid this in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 And backup often. Outlook Express Quick Backup (OEQB Freeware) http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... Last night, I got a message saying the OE was going to compact message folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point?
|
|
#3
December 7th, 2009, 01:33 AM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
|
OE hung while compacting messages
Pray.
Do you have a backup program in use? Do you know which folder it hung on? Do you know the size of this folder? (dbx file). You should have backup folders sent to the Recycle Bin, so do not delete them whatever you do. Answer the above first, but you may have to cancel the compacting and go from there. If you do and lose any messages or folders, read this for options. Canned The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files. To restore a bak folder to the message store folder, first find the location of the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then: DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning to help avoid this in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 And backup often. Outlook Express Quick Backup (OEQB Freeware) http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... Last night, I got a message saying the OE was going to compact message folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point?
|
|
#4
December 7th, 2009, 12:51 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
|
OE hung while compacting messages
I usually backup my OE messages every month, but this month I was a little
delayed. I remember being advised of a 100K limit on my folders, so I've always kept them below that size, . It's possible that my current 'sent' or 'deleted' folders was over that limit as it's now been about 6 weeks since I made a back-up. Unfortunately, it does not show which folder it hung on, so I do not know its size. I read all the articles you suggested and they are very informative. It's possible I opened IE during the compacting process. My bad! What would you suggest next? "Bruce Hagen" wrote: Pray. Do you have a backup program in use? Do you know which folder it hung on? Do you know the size of this folder? (dbx file). You should have backup folders sent to the Recycle Bin, so do not delete them whatever you do. Answer the above first, but you may have to cancel the compacting and go from there. If you do and lose any messages or folders, read this for options. Canned The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files. To restore a bak folder to the message store folder, first find the location of the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then: DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning to help avoid this in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 And backup often. Outlook Express Quick Backup (OEQB Freeware) http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... Last night, I got a message saying the OE was going to compact message folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point? .
|
|
#5
December 7th, 2009, 12:51 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
|
OE hung while compacting messages
I usually backup my OE messages every month, but this month I was a little
delayed. I remember being advised of a 100K limit on my folders, so I've always kept them below that size, . It's possible that my current 'sent' or 'deleted' folders was over that limit as it's now been about 6 weeks since I made a back-up. Unfortunately, it does not show which folder it hung on, so I do not know its size. I read all the articles you suggested and they are very informative. It's possible I opened IE during the compacting process. My bad! What would you suggest next? "Bruce Hagen" wrote: Pray. Do you have a backup program in use? Do you know which folder it hung on? Do you know the size of this folder? (dbx file). You should have backup folders sent to the Recycle Bin, so do not delete them whatever you do. Answer the above first, but you may have to cancel the compacting and go from there. If you do and lose any messages or folders, read this for options. Canned The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files. To restore a bak folder to the message store folder, first find the location of the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then: DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning to help avoid this in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 And backup often. Outlook Express Quick Backup (OEQB Freeware) http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... Last night, I got a message saying the OE was going to compact message folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point? .
|
|
#6
December 7th, 2009, 03:49 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
|
OE hung while compacting messages
See my Canned reply.
-- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... I usually backup my OE messages every month, but this month I was a little delayed. I remember being advised of a 100K limit on my folders, so I've always kept them below that size, . It's possible that my current 'sent' or 'deleted' folders was over that limit as it's now been about 6 weeks since I made a back-up. Unfortunately, it does not show which folder it hung on, so I do not know its size. I read all the articles you suggested and they are very informative. It's possible I opened IE during the compacting process. My bad! What would you suggest next? "Bruce Hagen" wrote: Pray. Do you have a backup program in use? Do you know which folder it hung on? Do you know the size of this folder? (dbx file). You should have backup folders sent to the Recycle Bin, so do not delete them whatever you do. Answer the above first, but you may have to cancel the compacting and go from there. If you do and lose any messages or folders, read this for options. Canned The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files. To restore a bak folder to the message store folder, first find the location of the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then: DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning to help avoid this in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 And backup often. Outlook Express Quick Backup (OEQB Freeware) http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... Last night, I got a message saying the OE was going to compact message folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point? .
|
|
#7
December 7th, 2009, 03:49 PM
posted to microsoft.public.windows.inetexplorer.ie6_outlookexpress
|
|||
|
|||
|
OE hung while compacting messages
See my Canned reply.
-- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... I usually backup my OE messages every month, but this month I was a little delayed. I remember being advised of a 100K limit on my folders, so I've always kept them below that size, . It's possible that my current 'sent' or 'deleted' folders was over that limit as it's now been about 6 weeks since I made a back-up. Unfortunately, it does not show which folder it hung on, so I do not know its size. I read all the articles you suggested and they are very informative. It's possible I opened IE during the compacting process. My bad! What would you suggest next? "Bruce Hagen" wrote: Pray. Do you have a backup program in use? Do you know which folder it hung on? Do you know the size of this folder? (dbx file). You should have backup folders sent to the Recycle Bin, so do not delete them whatever you do. Answer the above first, but you may have to cancel the compacting and go from there. If you do and lose any messages or folders, read this for options. Canned The two most common reasons for what you describe is disruption of the compacting process, (never touch anything until it's finished), or bloated folders. More on that below. Why does OE insist on compacting folders when I close it?: http://www.insideoe.com/faqs/why.htm#compact Why Mail Disappears: http://www.insideoe.com/problems/bugs.htm#mailgone About File Corruption: http://www.microsoft.com/windows/IE/...orruption.mspx Recovery tools: If you are running XP/SP2, or SP3, and are fully patched, then you should have a backup of your dbx files in the Recycle Bin, (or possibly the message store), copied as bak files. To restore a bak folder to the message store folder, first find the location of the Message Store. Tools | Options | Maintenance | Store Folder will reveal the location of your Outlook Express files. Write the location down and navigate to it in Windows Explorer or, copy and paste it into Start | Run. In WinXP, the .dbx files are by default marked as hidden. To view these files in Explorer, you must enable Show Hidden Files and Folders under Start | Control Panel | Folder Options | View. Close OE and then in Windows Explorer, click on the dbx file for the missing, or empty, folder and drag it to the Desktop. It can be deleted later once you have successfully restored the bak file. Minimize the Message Store. Open OE and, if the folder is missing, create a folder with the *exact* same name as the bak file you want to restore but without the .bak. Eg: If the file is Saved.bak, the new folder should be named Saved. Open the new folder and then close OE. If the folder is there, but just empty, continue on to the next step. First, check if there is a bak file already in the message store. If there is, and you removed the dbx file, go ahead and rename it to dbx. If it isn't already in the message store, open the Recycle bin and right click on the bak file for the folder in question and click Restore. Open the message store back up and change the file extension from .bak to .dbx. Close the message store and open OE. The messages should now be back in the folder. If the messages are successfully restored, you can go ahead and delete the old dbx file that you moved to the Desktop. If you do not have bak copies of your dbx files in the Recycle Bin, then: DBXpress run in Extract From Disk Mode is the best chance to recover messages: http://www.oehelp.com/DBXpress/Default.aspx And see: http://www.oehelp.com/OETips.aspx#4 A general warning to help avoid this in the futu Do not archive mail in default OE folders. They will eventually become corrupted. Create your own user defined folders for storing mail and move your mail to them. Empty Deleted Items folder regularly. Keep user created folders under 300MB, and Default folders as empty as is feasible. Turn off e-mail scanning in your anti-virus program. It is a redundant layer of protection that eats up CPUs, slows down sending and receiving, and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for lose of messages. Your up-to-date A/V program will continue to protect you sufficiently. For more, see: http://www.oehelp.com/OETips.aspx#3 And backup often. Outlook Express Quick Backup (OEQB Freeware) http://www.oehelp.com/OEBackup/Default.aspx -- Bruce Hagen MS-MVP [Mail] Imperial Beach, CA "Mary Ann B." wrote in message ... Last night, I got a message saying the OE was going to compact message folders. I left the computer on and went to bed. This morning it still had not finished compacting the folders and the whole operation appears to be hung. Any suggestions as to what I do at this point? .
|
| Thread Tools | |
| Display Modes | |
|
|
Linear Mode
