Email won't come in

I cannot get emails in from only one particular person. I can view the email
in webmail but it won't come in to Outlook Express. The problem started 2
weeks ago for no apparant reason. The error message number is 800C0133 which
doesn't appear to exist. I have tried disabling the virus protector but no
difference. I have contacted my ISP and they can't answer it. I even tried
contacting Microsoft and was advised to get a technician. As I live in the
bush, that is not possible. All other emails come in fine. However if there
are emails behind ones from this particular person, they do not come in
unless I delete that email from webmail first. Can anybody help me please????

You have the wrong error number. Is it this one?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Amani" wrote in message
...
I cannot get emails in from only one particular person. I can view the
email
in webmail but it won't come in to Outlook Express. The problem started 2
weeks ago for no apparant reason. The error message number is 800C0133
which
doesn't appear to exist. I have tried disabling the virus protector but
no
difference. I have contacted my ISP and they can't answer it. I even
tried
contacting Microsoft and was advised to get a technician. As I live in
the
bush, that is not possible. All other emails come in fine. However if
there
are emails behind ones from this particular person, they do not come in
unless I delete that email from webmail first. Can anybody help me
please????

Bruce...thank you!!!!!!! You have helped me fix my problem when nobody else
could. You're a gem!!!!

Regards,
Amani


"Bruce Hagen" wrote:

You have the wrong error number. Is it this one?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise, write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must enable
Show Hidden Files and Folders under Start | Control Panel | Folder Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx} and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant layer
of protection that eats up CPUs and causes a multitude of problems such as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Amani" wrote in message
...
I cannot get emails in from only one particular person. I can view the
email
in webmail but it won't come in to Outlook Express. The problem started 2
weeks ago for no apparant reason. The error message number is 800C0133
which
doesn't appear to exist. I have tried disabling the virus protector but
no
difference. I have contacted my ISP and they can't answer it. I even
tried
contacting Microsoft and was advised to get a technician. As I live in
the
bush, that is not possible. All other emails come in fine. However if
there
are emails behind ones from this particular person, they do not come in
unless I delete that email from webmail first. Can anybody help me
please????

You're welcome & thanks for the feedback.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Amani" wrote in message
...
Bruce...thank you!!!!!!! You have helped me fix my problem when nobody
else
could. You're a gem!!!!

Regards,
Amani


"Bruce Hagen" wrote:

You have the wrong error number. Is it this one?

Error Number: 0x800C0133 = a corrupt Inbox.

Move any mail you wish to save to a local folder you create. Then:

Tools | Options | Maintenance | Store Folder will reveal the location of
your Outlook Express files. Press the Tab key to highlight the folder
location, then Ctrl+C. Close OE, then Start | Run | Ctrl+V will put the
location in the box - Click OK and you'll see the OE files. Otherwise,
write
the location down and navigate to it in Windows Explorer.

In WinXP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default
marked as hidden. To view these files in Windows Explorer, you must
enable
Show Hidden Files and Folders under Start | Control Panel | Folder
Options |
View.

With OE closed, find the DBX file for the folder in question {Inbox.dbx}
and
delete it. A new one will be created automatically when you open OE.

General precautions for Outlook Express:

Do not archive mail in default OE folders. They will eventually become
corrupt. Create your own user defined folders for storing mail and move
your
mail to them. Empty Deleted Items folder regularly. Keep user created
folders under 100MB, and Default folders as empty as is feasible.

After you are done, follow up by compacting your folders manually while
working *offline* and do it often.

Click on Outlook Express at the top of the folder tree so no folders are
open. Then: File | Work Offline (or double click Working Online in the
Status Bar). File | Folder | Compact all folders. Don't touch anything
until
the compacting is completed.

Turn off e-mail scanning in your anti-virus program. It is a redundant
layer
of protection that eats up CPUs and causes a multitude of problems such
as
time-outs and account setting changes. Your up-to-date A/V program will
continue to protect you sufficiently. For more, see:
http://www.oehelp.com/OETips.aspx#3

In Tools | Options | Maintenance: Uncheck Compact messages in background
and
leave it unchecked. {N/A if running XP/SP2}.
--
Bruce Hagen
MS-MVP Outlook Express
Imperial Beach, CA


"Amani" wrote in message
...
I cannot get emails in from only one particular person. I can view the
email
in webmail but it won't come in to Outlook Express. The problem
started 2
weeks ago for no apparant reason. The error message number is 800C0133
which
doesn't appear to exist. I have tried disabling the virus protector
but
no
difference. I have contacted my ISP and they can't answer it. I even
tried
contacting Microsoft and was advised to get a technician. As I live in
the
bush, that is not possible. All other emails come in fine. However if
there
are emails behind ones from this particular person, they do not come in
unless I delete that email from webmail first. Can anybody help me
please????