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#1
July 9th, 2005, 03:14 AM
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Activation after hard drive crash
About a year ago I replaced my Dell PC with a new one and uninstalled Office
XP and reinstalled it on my new Dell PC. Last week my hard drive crashed and Dell replaced my the drive on my PC. After reinstalling Office XP I tried to activate by phone and the represenatative said I could not activate it again because it would be the third time. I paid for the software and now can not run it. I obviously could not get the representative to understand I only have one computer and the only reason I am trying to activate it again is because the hard drive had died. Do I really have to buy new software even though I have paid for it but MS won't let me activate it because of Dell hardware problems? 
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