Error 0x80070002 when upgrading to Office 2003

I keep getting this error when I try to upgrade from
Office XP to Office 2003.

Using Local Cache Drive of already installed product: C:\.
Error 0x80070002
Failed to create download for local caching.
Error 0x80070002
Failed to determine local cache information from Office
Source Engine.
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\Shicx\LOCALS~1\Temp\Mi crosoft
Office 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\Shicx\LOCALS~1\Temp\Micr osoft
Office 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /l*v "C:\DOCUME~1
\Shicx\LOCALS~1\Temp\Microsoft Office 2003 Setup(0001)
_Task(0001).txt" LOGVERBOSE=1
10/08/2004 11:33:40 AM
Executing Task:
Microsoft Office 2003
"C:\WINDOWS\system32\msiexec.exe" /I E:\PRO11.MSI
OWC10EXISTS="1" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="E:\"
SETUPEXENAME="SETUP.EXE" /l*v "C:\DOCUME~1\Shicx\LOCALS~1
\Temp\Microsoft Office 2003 Setup(0001)_Task(0001).txt"
LOGVERBOSE=1 CDCACHE="0" DWSETUPLOGFILE="C:\DOCUME~1
\Shicx\LOCALS~1\Temp\Microsoft Office 2003 Setup
(0001).txt" DWMSILOGFILE="C:\DOCUME~1\Shicx\LOCALS~1
\Temp\Microsoft Office 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....

This a Local Install Source error in Setup. Have you previously installed
any Office 2003 products? One cause of this error is the removal of the
'path' registry key for products that use the Local Install Source feature.

I have a KB article in the pipeline covering this error when installing SP1.
I've pasted the information from the article below that may help you resolve
this error.

This failure is caused by corruption in the Windows registry. A registry key
that provides the path to the original installation source for the Microsoft
Office 2003 product is missing. Some third party products that modify the
Windows Registry will remove these registry keys.

Resolution/Workaround:

To correct the problem, it will be necessary to edit the registry
information in the following registry location ...

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Deliv ery\SourceEngine\Downloads\Product
GUID\Sources

There will be one or more download codes listed in this folder of the
Registry Editor. For each of these download codes, there should be a
registry key for the path. If these registry keys are missing, then they
should be recreated with the path to the original installation source.

Follow the steps below to edit the registry ...

1. Launch the Registry Editor via the Start|Run line by inputting 'regedit'
in the edit box, and clicking OK.

2. Select the registy path identified above.

3. From the 'Edit' menu, select 'New|String Value'.

4. Replace 'New Value #1' with 'Path'.

5. Select 'Path', and double-click on it to display the 'Edit String'
dialog.

6. Type the installation source path into the 'Value Data' edit box.

7. Click on the OK button.

8. Repeat for each download code as needed.

9. Close the Registry Editor

Sloan Crayton
Microsoft

wrote in message
...
I keep getting this error when I try to upgrade from
Office XP to Office 2003.

Using Local Cache Drive of already installed product: C:\.
Error 0x80070002
Failed to create download for local caching.
Error 0x80070002
Failed to determine local cache information from Office
Source Engine.
Couldn't perform local caching.
DWSETUPLOGFILE="C:\DOCUME~1\Shicx\LOCALS~1\Temp\Mi crosoft
Office 2003 Setup(0001).txt"
DWMSILOGFILE="C:\DOCUME~1\Shicx\LOCALS~1\Temp\Micr osoft
Office 2003 Setup(0001)_Task(0001).txt"
Command Line Logging Parameters: /l*v "C:\DOCUME~1
\Shicx\LOCALS~1\Temp\Microsoft Office 2003 Setup(0001)
_Task(0001).txt" LOGVERBOSE=1
10/08/2004 11:33:40 AM
Executing Task:
Microsoft Office 2003
"C:\WINDOWS\system32\msiexec.exe" /I E:\PRO11.MSI
OWC10EXISTS="1" LAUNCHEDFROMSETUP="1" SETUPEXEPATH="E:\"
SETUPEXENAME="SETUP.EXE" /l*v "C:\DOCUME~1\Shicx\LOCALS~1
\Temp\Microsoft Office 2003 Setup(0001)_Task(0001).txt"
LOGVERBOSE=1 CDCACHE="0" DWSETUPLOGFILE="C:\DOCUME~1
\Shicx\LOCALS~1\Temp\Microsoft Office 2003 Setup
(0001).txt" DWMSILOGFILE="C:\DOCUME~1\Shicx\LOCALS~1
\Temp\Microsoft Office 2003 Setup(0001)_Task(0001).txt"
Type: msi
Ignore Return Values: False
Reboot: False


Successfully launched MsiExec....