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Outlook 2003 will not open



 
 
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  #1  
Old April 23rd, 2009, 07:27 AM posted to microsoft.public.outlook.installation
jpxpress
external usenet poster
 
Posts: 1
Default Outlook 2003 will not open

I had to reload my HDD after a repair, the drive was returned to factory
specs. I loaded Office 2003 and when I opened Outlook it asked if I was
using an exchange server. I mistakenly answered yes and filled in the
blanks. The entries I made are not for an exchange server. Now when I
attemp to open Outlook I get two messages. the first --- The connection to
the Microsoft Exchange Server is unavailable Outlook must be online or
connected to complete this action. -- I then press OK and a box opens for
me to correct the erronious Exchange Server and Mailbox. I hit cancel and the
second message appears --- Unable to open default e-mail folders. The file
c:\users\Joel\AppData\Local\Microsoft\Outlook\outl ook.ost is not an offline
folder file.--- I then hit OK and Outlook closes.

What must I do to clear the Exchange info and open outlook? I have removed
and reloaded the software 3 times to no avail, please assist.
--
Jpxpress
  #2  
Old April 23rd, 2009, 08:24 AM posted to microsoft.public.outlook.installation
DL[_3_]
external usenet poster
 
Posts: 3,440
Default Outlook 2003 will not open

Control PanelMail applet
Configure the correct type of connection

"jpxpress" wrote in message
...
I had to reload my HDD after a repair, the drive was returned to factory
specs. I loaded Office 2003 and when I opened Outlook it asked if I was
using an exchange server. I mistakenly answered yes and filled in the
blanks. The entries I made are not for an exchange server. Now when I
attemp to open Outlook I get two messages. the first --- The connection
to
the Microsoft Exchange Server is unavailable Outlook must be online or
connected to complete this action. -- I then press OK and a box opens
for
me to correct the erronious Exchange Server and Mailbox. I hit cancel and
the
second message appears --- Unable to open default e-mail folders. The
file
c:\users\Joel\AppData\Local\Microsoft\Outlook\outl ook.ost is not an
offline
folder file.--- I then hit OK and Outlook closes.

What must I do to clear the Exchange info and open outlook? I have removed
and reloaded the software 3 times to no avail, please assist.
--
Jpxpress



 




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