A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Office » Setup, Installing & Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

Question Title: Microsoft Office 2000 SR-1 Update did not complete successfully



 
 
Thread Tools Display Modes
  #1  
Old August 16th, 2004, 04:36 PM
Chuck Lewis
external usenet poster
 
Posts: n/a
Default Question Title: Microsoft Office 2000 SR-1 Update did not complete successfully

Hi Folks,

Not sure WHAT is going on here. We have a user (of course
a VP and co-owner of the company) that is running Office
2000 and I went to Windows Update and downloaded the SR-1
update and when I tried running it I got:

Microsoft Office 2000 SR-1 Update did not complete
successfully. For assistance contact Microsoft Technical
Support.

See the log file: Office 2000 SR-1 Setup(0009).txt

You can see by the file count that I've attempted this 9
times...

I've searched the MS Knowledgebase with no answer. Did get
a hit on that, 255500 at
http://support.microsoft.com/default.aspx?scid=kb;en-
us;255500&Product=ofw2k
but that has a Cause "This error message appears if all of
the following are true:"

and none of them are true...

I found another hit (259420) on the log files created in
the install and found them and here they a

(1) Office 2000 SR-1 Setup(0009).txt
Starting execution.
Command line: /c /L2
Opening the patch source file, C:\DOCUME~1\admini~1
\locals~1\Temp\IXP001.TMP\source.ini.
Searching installed products.
Detected the following products for patching:
{00000409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00040409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location:
http://download.microsoft.com/downlo...2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp
The version of IE installed on the computer is
6.0.2800.1106
IE has already been updated to the level of Office 2000 SR-
1 or above
Copying the patch executable, C:\DOCUME~1\admini~1\locals~1
\Temp\IXP001.TMP\setup.exe, to C:\DOCUME~1\admini~1
\locals~1\Temp\sr1patch\setup.exe for post-reboot access.
Copying the patch source file, C:\DOCUME~1\admini~1
\locals~1\Temp\IXP001.TMP\source.ini, to C:\DOCUME~1
\admini~1\locals~1\Temp\sr1patch\source.ini for post-
reboot access.
Restarting the process from local file
Starting execution.
Command line: /L2 "C:\DOCUME~1\admini~1\locals~1
\Temp\sr1patch\Office 2000 SR-1 Setup(0009).txt" /t
Opening the patch source file, C:\DOCUME~1\admini~1
\locals~1\Temp\sr1patch\source.ini.
Searching installed products.
Detected the following products for patching:
{00000409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
Microsoft Office 2000 Professional (9.0.2720),
{00010409-78E1-11D2-B60F-006097C998E7}
Product is patchable.
{00020409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00030409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00100409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00110409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00120409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00130409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00160409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00170409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00180409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00040409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00140409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{004A0409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{00150409-78E1-11D2-B60F-006097C998E7}
Product is not installed.
{3C5E0FF2-BE09-11D1-998E-00A0C90A43B3}
Product is not installed.
The following patches are applicable:
Office 2000 SR-1 Core Update, {0DC0F122-1B1C-11D4-
AED6-00C04F022C53}
Location:
http://download.microsoft.com/downlo...2000prem/Updat
e/3821h/WIN98/EN-US/data1.msp
Starting the application of the patches.
Installing patch in product {00010409-78E1-11D2-B60F-
006097C998E7}.
Command line: PATCH=C:\DOCUME~1\admini~1\locals~1
\Temp\sr1patch\{0DC0F122-1B1C-11D4-AED6-00C04F022C53}
REBOOT=ReallySuppress REINSTALLMODE=omus
REINSTALL=FPSE,ASSISTANTFiles,ProductNonBootFiles, EXCELFile
s,ProductFiles,FPWecCom,WebPublFiles,FPHtmlAdmin,F PClientNo
nBootFiles,FPClientFiles,GRAPHFiles,MSVisualDesign Tool,ACCE
SSNonBootFiles,ACCESSFiles,OUTLOOKNonBootFiles,WOR DNonBootF
iles,EXCELNonBootFiles,PPTNonBootFiles,OfficeWebCo mponents,
OSBShortCutFiles,OUTLOOKFiles,WebDiscussFiles,PPTF iles,WORD
Files,TCWord6ExportFiles,ACCESSSystemMdw_SR1Patch, ACCESSSna
pshotFiles,AccessWizards,Address,Contacts,Inventor y,AccessH
elpFiles,BinderHelpFiles,VBAHelpFiles,ExcelHelpFil es,Outloo
kHelpFiles_SR1Patch,OutlookHelpFiles,PPTHelpFiles, WORDHelpF
iles,ClipThumbnailsAutoShapes,ClipGalleryFiles,Cli pThumbnai
lsThemesTypical,ClipThumbnailsThemesAdditional,Cal endarCont
rol,ProductNonBootFiles_SR1Patch,ExcelAddinATPFile s,ExcelAd
dinAutosaveFiles,ExcelAddInEuroToolFiles,PPTConten tFilesAdd
itional,PPTContentFilesTypical,FPLangSupport,Photo EditorFil
es,GraphicsFiltersBMPFiles,GraphicsFiltersPCXFiles ,IE3IE4Re
dist,IE3IE4Windows,OutlookMAPICONTAB,OutlookMAPIEM S,Outlook
MAPIIMEP,OutlookMAPILDAP,OutlookMAPI,OutlookOMI,Ou tlookMAPI
PST,OutlookMAPIPST95,OutlookMessaging,TCSearchTool s,MsInfoF
iles,OfficeCoreSupportFiles,NotInstalled,SetLangua geFiles,O
utlookCcMailImporter,OutlookFolderPublishing,Outlo okImpMail
Files,OutlookDVDbaseFiles,OutlookDVFiles,OutlookDV Org21File
s,OutlookVBScript,OutlookDVPabFiles,OutlookImportE xportFile
s,OutlookDVSchplusinterFiles,OutlookDVSchplus10Fil es,Outloo
kDVSchplus70Files,OutlookMessaging_SR1Patch,Outloo kSecurity
,OutlookWebPub,GrammarFiles,SpellingFiles,QueryFil es,WORDAd
dressBookFiles,TextConverters,TCWord2Files,WebScri pting,HTM
LSourceEditing,WinFax,FPHelpFiles,HyphenationFiles _FRA,Outl
ookNLST,PPTCastCoreFiles,OfficeExtendedSupportFile s,Grammar
Files_FRA,SpellingFiles_FRA,ThesaurusFiles_FRA,Gra mmarFiles
_ESN,SpellingFiles_ESN UPGRADEWITHPATCH=TRUE
Patch applied (1601).
Searching installed products.

(2)Office 2000 SR-1 Setup(0009)_MsiExec.txt

MSI (c) (28:A8): Failed to connect to server. Error:
0x80080005਍ഀ਍ഀ

And I have no idea what to make of these...

I also Googled for an answer for this with not luck.

Chuck

 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
error starting office 2003 Dan Setup, Installing & Configuration 19 July 30th, 2004 08:41 PM
Office 2003 / Office XP Shortcut Bar Marc Bressman General Discussions 6 June 26th, 2004 08:42 AM
Productkey problem when installing office 2003 on network Stefan Schreurs Setup, Installing & Configuration 1 June 1st, 2004 11:16 PM
How Microsoft Office Tech Support (In Reality Convergys of Ohio) is a Miserable Failure and Oxymoron Chad Harris General Discussions 0 May 29th, 2004 09:54 AM
completely delete office2000 jason Setup, Installing & Configuration 1 May 28th, 2004 10:08 AM


All times are GMT +1. The time now is 06:53 AM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.