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#21
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Just to toss my hat in the ring, see if this helps:
http://office.microsoft.com/en-us/as...128331033.aspx -- Bruce Hagen MS-MVP - (IE/OE) ~IB-CA~ "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#22
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The only other thing I can think of is if chirpmail.net is not the ISP you
are connected to. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx "Karen" wrote in message ... Thank you Frank . Unfortunately I get the same error message regardless of the ISP. "Frank Saunders, MS-MVP IE/OE" wrote in message ... If they were all on AOL it looks like chirpmail.net is blocking AOL. You should ask them -- Frank Saunders, MS-MVP, IE/OE "Karen" wrote in message ... This is the error message I receive: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'Order', Account: 'mail.chirpmail.net (1)', Server: 'mail.chirpmail.net', Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79 There was one recipient. After I had trouble I tried several other friends, one at a time and always got the same error message. "Frank Saunders, MS-MVP IE/OE" wrote in message ... |
#23
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Nice find!
-- ~PAÞ Bruce Hagen wrote: Just to toss my hat in the ring, see if this helps: http://office.microsoft.com/en-us/as...128331033.aspx "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#24
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That was in KT's first reply and I missed it. :-(
-- Bruce Hagen MS-MVP - (IE/OE) ~IB-CA~ "PA Bear" wrote in message ... Nice find! -- ~PAÞ Bruce Hagen wrote: Just to toss my hat in the ring, see if this helps: http://office.microsoft.com/en-us/as...128331033.aspx "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#25
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Thank you Bruce for trying to help but I had seen that page and
unfortunately can't seem to make it apply to my situation. I am emailing from home to friends I have emailed before. I appreciate your effort on my behalf. "Bruce Hagen" wrote in message ... That was in KT's first reply and I missed it. :-( -- Bruce Hagen MS-MVP - (IE/OE) ~IB-CA~ "PA Bear" wrote in message ... Nice find! -- ~PAÞ Bruce Hagen wrote: Just to toss my hat in the ring, see if this helps: http://office.microsoft.com/en-us/as...128331033.aspx "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#26
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Thank you Frank but I am certain I am connected to Cricket. I appreciate
your effort. "Frank Saunders, MS-MVP IE/OE" wrote in message ... The only other thing I can think of is if chirpmail.net is not the ISP you are connected to. -- Frank Saunders, MS-MVP, IE/OE Please respond in Newsgroup only. Do not send email http://www.fjsmjs.com Protect your PC http://www.microsoft.com./athome/sec...t/default.aspx "Karen" wrote in message ... Thank you Frank . Unfortunately I get the same error message regardless of the ISP. "Frank Saunders, MS-MVP IE/OE" wrote in message ... If they were all on AOL it looks like chirpmail.net is blocking AOL. You should ask them -- Frank Saunders, MS-MVP, IE/OE "Karen" wrote in message ... This is the error message I receive: The message could not be sent because one of the recipients was rejected by the server. The rejected e-mail address was '. Subject 'Order', Account: 'mail.chirpmail.net (1)', Server: 'mail.chirpmail.net', Protocol: SMTP, Server Response: '553 sorry, that domain isn't in my list of allowed rcpthosts (#5.7.1)', Port: 25, Secure(SSL): No, Server Error: 553, Error Number: 0x800CCC79 There was one recipient. After I had trouble I tried several other friends, one at a time and always got the same error message. "Frank Saunders, MS-MVP IE/OE" wrote in message ... |
#27
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I checked my sent mail box and discovered it had been more than a week since
I sent an email. During that week I installed additional RAM, and JASC Paint Shop Pro. I also downloaded WinPatrol which I have since uninstalled in case that was causing the problem. I have ongoing problems with Norton having to do with their Live Update (I have to wait for a pop up from them to download and install updates) but I do download and install their updates at least once a week. I run Spybot, Adaware, CW Shredder, and Norton Anti Virus on a weekly basis. I clean up my hard drive every week and defrag at least monthly. I did a defrag on Friday. I don't know if any of this shines anymore light on my situation and I apologize if I have given you needless details. "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#28
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*Always* reply to your original thread, Karen.
-- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) Karen wrote: I checked my sent mail box and discovered it had been more than a week since I sent an email. During that week I installed additional RAM, and JASC Paint Shop Pro. I also downloaded WinPatrol which I have since uninstalled in case that was causing the problem. I have ongoing problems with Norton having to do with their Live Update (I have to wait for a pop up from them to download and install updates) but I do download and install their updates at least once a week. I run Spybot, Adaware, CW Shredder, and Norton Anti Virus on a weekly basis. I clean up my hard drive every week and defrag at least monthly. I did a defrag on Friday. I don't know if any of this shines anymore light on my situation and I apologize if I have given you needless details. "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#29
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I'm sorry, I thought that is what I did. My apologies
"PA Bear" wrote in message ... *Always* reply to your original thread, Karen. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) Karen wrote: I checked my sent mail box and discovered it had been more than a week since I sent an email. During that week I installed additional RAM, and JASC Paint Shop Pro. I also downloaded WinPatrol which I have since uninstalled in case that was causing the problem. I have ongoing problems with Norton having to do with their Live Update (I have to wait for a pop up from them to download and install updates) but I do download and install their updates at least once a week. I run Spybot, Adaware, CW Shredder, and Norton Anti Virus on a weekly basis. I clean up my hard drive every week and defrag at least monthly. I did a defrag on Friday. I don't know if any of this shines anymore light on my situation and I apologize if I have given you needless details. "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
#30
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OIC, you replied to the thread but changed the subject.
Don't do that. Your reply will appear as a new post and thread. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) Karen wrote: I'm sorry, I thought that is what I did. My apologies "PA Bear" wrote in message ... *Always* reply to your original thread, Karen. -- ~Robear Dyer (PA Bear) MS MVP-Windows (IE/OE) Karen wrote: I checked my sent mail box and discovered it had been more than a week since I sent an email. During that week I installed additional RAM, and JASC Paint Shop Pro. I also downloaded WinPatrol which I have since uninstalled in case that was causing the problem. I have ongoing problems with Norton having to do with their Live Update (I have to wait for a pop up from them to download and install updates) but I do download and install their updates at least once a week. I run Spybot, Adaware, CW Shredder, and Norton Anti Virus on a weekly basis. I clean up my hard drive every week and defrag at least monthly. I did a defrag on Friday. I don't know if any of this shines anymore light on my situation and I apologize if I have given you needless details. "Karen" wrote in message ... I run Windows XP and IE/OE 6 with all the latest updates installed. For the past 3 days I have been unable to send email from Outlook Express because I get the error message 553 (0x800CCC79). My ISP says the problem isn't on their end and I need to remove Outlook Express. I have stopped Norton Antivirus from running on emails and I have tried turning off Norton Internet Security, with no success. I have read the Microsoft article on how to remove IE 6 and I am completely confused. The only thing it seems to talk about is changing registries. Quite frankly, the process described in the article seems well above my skill level (I've had my computer about 6 months). Has anyone had this problem before? And can anyone advise me on a simplified method of removing and reinstalling Outlook Express? Is this something a novice can do or do I need to call in a specialist to fix my computer? |
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