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Windows cannot open my Outlook -'invalid XML, view can not be load



 
 
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  #1  
Old September 14th, 2009, 04:10 AM posted to microsoft.public.outlook.general
Mambi81
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Posts: 1
Default Windows cannot open my Outlook -'invalid XML, view can not be load

I have not had any issues previously opening my outlook page however, so some
reason today it has come up with this message and I have not idea how to
retify the problem. Can anyone help me please???
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  #2  
Old September 14th, 2009, 08:14 AM posted to microsoft.public.outlook.general
Roady [MVP]
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Posts: 23,553
Default Windows cannot open my Outlook -'invalid XML, view can not be load

Version of Outlook?
Type of mail account?
What exactly do you do to get to this issue?

If you are actually talking about OWA (Outlook Web Access), then the correct
newsgroup is; exchange.clients

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

http://www.msoutlook.info/
Real World Questions, Real World Answers

-----

"Mambi81" wrote in message
...
I have not had any issues previously opening my outlook page however, so
some
reason today it has come up with this message and I have not idea how to
retify the problem. Can anyone help me please???


  #3  
Old September 24th, 2009, 11:51 PM posted to microsoft.public.outlook.general
WildSchatz24
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Posts: 1
Default Windows cannot open my Outlook -'invalid XML, view can not be load

That seems to be a pretty weak response from an MVP-Outlook. This error is
nothing new to Outlook, as many users have come across it. To ask "What
exactly do you do to get to this issue?" is pretty lazy...The error occurs
when you try to open Outlook....duh.

Some things you can try a
Open Outlook in safe mode
- Start Run outlook.exe /safe
Open Outlook with add-ons disabled
- Start Run outlook.exe /a
Run the scanpst.exe repair tool on you .PST files
- You can do a windows search for scanpst.exe :
- Your .pst files are usually located in C:\Documents and Settings\Your
Name\Local Settings\Application Data\Microsoft\Outlook

If none of those resolves the issue, it would be best to create a new
profile in Outlook and reimport your .PST file into that new profile. You
will have to set up your email account information (email address, PW,
incoming/outgoing servers, ect).
After you import your old .PST file, go ahead and Archive the hell out of
it, one main reason you received this error in the first place would probably
be due to the file size of the .PST, not 100% sure, but it seems to be the
case whenever I have helped people out with this particular error.

To create a new Outlook profile, open the Control Panel, double-click on the
Mail icon, click the Show Profiles... button, Click Add... , Type in the name
of the new profile (your choice), Click OK, then choose that new profile from
the drop-down menu at the bottom so that Outlook will "Always use this
profile" when it opens.

"Mambi81" wrote:

I have not had any issues previously opening my outlook page however, so some
reason today it has come up with this message and I have not idea how to
retify the problem. Can anyone help me please???

  #4  
Old December 23rd, 2009, 08:59 PM posted to microsoft.public.outlook.general
Naf3tS
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Posts: 1
Default Windows cannot open my Outlook -'invalid XML, view can not be

When this happened to me I used procmon to trace the error to the file:

\Users\UserName\AppData\Roaming\Microsoft\Outloo k\Outlook.xml

This file contained binary junk. I had just recovered from a HDD crash and
had to use CHKDSK /F to repair the damage.
  #5  
Old February 22nd, 2010, 10:33 PM posted to microsoft.public.outlook.general
Gerard Dagnall
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Posts: 1
Default Windows cannot open my Outlook -'invalid XML, view can not be

Start Run outlook.exe /resetnavpane

worked for me!

"Naf3tS" wrote:

When this happened to me I used procmon to trace the error to the file:

\Users\UserName\AppData\Roaming\Microsoft\Outloo k\Outlook.xml

This file contained binary junk. I had just recovered from a HDD crash and
had to use CHKDSK /F to repair the damage.

  #6  
Old April 20th, 2010, 04:19 PM posted to microsoft.public.outlook.general
Photomic
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Posts: 1
Default Windows cannot open my Outlook -'invalid XML, view can not be

Thanks Gerard - that worked for me too.
(Outlook 2007/Vista32/KIS2010)


"Gerard Dagnall" wrote:

Start Run outlook.exe /resetnavpane

worked for me!


  #7  
Old April 28th, 2011, 10:59 AM
nancyjohnson878 nancyjohnson878 is offline
Member
 
First recorded activity by OfficeFrustration: Apr 2011
Posts: 1
Default

Quote:
Originally Posted by Mambi81 View Post
I have not had any issues previously opening my outlook page however, so some
reason today it has come up with this message and I have not idea how to
retify the problem. Can anyone help me please???
The XML error that you have encountered due to which you are not able to open your Outlook page might have occurred due to corruption of the Outlook database. However this error can also occur if your Outlook XML file is missing or have gone corrupt. This error is very serious issue because it can cause several damage to the outlook database and can even lead to the permanent data loss situation.

So, you should try to fix this issue as quick as possible. There are two ways to perform this task i.e. either use inbuilt Scanpst.exe tool of Outlook or use third party Outlook PST repair software in case the inbuilt tool fail to resolve the issue.

All the best!
 




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