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Outlook 2007 unable to open attachments
I have a user running Windows XP Pro, sp3 with Outlook 2007. All has been
well. Yesterday she updated her Adobe Reader to v. 9.3 (not sure if that is relevant but pretty suspicous). Now when she receives and email with a .xls attachment she is unable to open it. She gets the message: C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.Outlook\F2E0M??\filename.xls could not be found. Check the spelling of the file name, and verify that the file location is correct. I thought perhaps the security folder under Content.Outlook was full, kind of like the OLK#### folder in Outlook 2003 but I don't see any files in it. You can save the attachment to the desktop and Excel will open it from there but not the attachment in the email. Any help would be appreciated. Thank you, -- Mike Stevens |
#2
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Outlook 2007 unable to open attachments
Do you have Service Pack 2 for Office 2007 installed?
(http://www.microsoft.com/downloads/d...displaylang=en) -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm Author: The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/ol4law-amazon "Stevens" wrote in message ... I have a user running Windows XP Pro, sp3 with Outlook 2007. All has been well. Yesterday she updated her Adobe Reader to v. 9.3 (not sure if that is relevant but pretty suspicous). Now when she receives and email with a .xls attachment she is unable to open it. She gets the message: C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.Outlook\F2E0M??\filename.xls could not be found. Check the spelling of the file name, and verify that the file location is correct. I thought perhaps the security folder under Content.Outlook was full, kind of like the OLK#### folder in Outlook 2003 but I don't see any files in it. You can save the attachment to the desktop and Excel will open it from there but not the attachment in the email. Any help would be appreciated. Thank you, -- Mike Stevens |
#3
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Outlook 2007 unable to open attachments
Im also encountering the same problem. I have the latest service pack for
office. "Ben M. Schorr, MVP" wrote: Do you have Service Pack 2 for Office 2007 installed? (http://www.microsoft.com/downloads/d...displaylang=en) -- -Ben- Ben M. Schorr, MVP Roland Schorr & Tower http://www.rolandschorr.com http://www.officeforlawyers.com/outlook.htm Author: The Lawyer's Guide to Microsoft Outlook 2007: http://tinyurl.com/ol4law-amazon "Stevens" wrote in message ... I have a user running Windows XP Pro, sp3 with Outlook 2007. All has been well. Yesterday she updated her Adobe Reader to v. 9.3 (not sure if that is relevant but pretty suspicous). Now when she receives and email with a .xls attachment she is unable to open it. She gets the message: C:\Documents and Settings\username\Local Settings\Temporary Internet Files\Content.Outlook\F2E0M??\filename.xls could not be found. Check the spelling of the file name, and verify that the file location is correct. I thought perhaps the security folder under Content.Outlook was full, kind of like the OLK#### folder in Outlook 2003 but I don't see any files in it. You can save the attachment to the desktop and Excel will open it from there but not the attachment in the email. Any help would be appreciated. Thank you, -- Mike Stevens |
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