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Publisher 2003: Windows Installer error 1635
Publisher 2003 and the rest of Office 11 is also installed, Windows XP
Home SP1 In Publisher New Publication Business forms Invoice I get several choices, but when I try to load one of them, I get the error alerts: "Publisher cannot run this wizard. This feature is not currently installed. Would you like to install it now?" When I try to install even with the Office CD inserted . "Publisher cannot run this wizard. Microsoft Office Publisher cannot install the necessary files due to Windows Installer error 1635." It seems I used to have no problem installing additional features. So what's the solution? What's wrong with the installer and how can I install the invoice templates? -- )|||(__ Nehmo __)|||( |
#2
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Publisher 2003: Windows Installer error 1635
Are you fully patched?
-- JoAnn Paules MVP Microsoft [Publisher] "Nehmo" wrote in message ... Publisher 2003 and the rest of Office 11 is also installed, Windows XP Home SP1 In Publisher New Publication Business forms Invoice I get several choices, but when I try to load one of them, I get the error alerts: "Publisher cannot run this wizard. This feature is not currently installed. Would you like to install it now?" When I try to install even with the Office CD inserted . "Publisher cannot run this wizard. Microsoft Office Publisher cannot install the necessary files due to Windows Installer error 1635." It seems I used to have no problem installing additional features. So what's the solution? What's wrong with the installer and how can I install the invoice templates? -- )|||(__ Nehmo __)|||( |
#3
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Publisher 2003: Windows Installer error 1635
ERROR_PATCH_PACKAGE_OPEN_FAILED - 1635
This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. See if the article below helps out You receive the "This patch package could not be opened" error message in an Office program http://support.microsoft.com/default...b;en-us;295823 "Nehmo" wrote in message ... Publisher 2003 and the rest of Office 11 is also installed, Windows XP Home SP1 In Publisher New Publication Business forms Invoice I get several choices, but when I try to load one of them, I get the error alerts: "Publisher cannot run this wizard. This feature is not currently installed. Would you like to install it now?" When I try to install even with the Office CD inserted . "Publisher cannot run this wizard. Microsoft Office Publisher cannot install the necessary files due to Windows Installer error 1635." It seems I used to have no problem installing additional features. So what's the solution? What's wrong with the installer and how can I install the invoice templates? -- )|||(__ Nehmo __)|||( |
#4
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Publisher 2003: Windows Installer error 1635
I believe I am *now*. I just updated a bit. I'll double check right
after this post.But I'm still getting the same behavior with Publisher. And if I run setup (without uninstalling the existing Office) off the Office disk 1, I get this: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." -- )|||(__ Nehmo __)|||( |
#5
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Publisher 2003: Windows Installer error 1635
What's on that KB page is perhaps the correct problem. However, I
already long ago installed 2003 over 2000. Another piece of evidence: When I try to run setup off the Office disk 1, I get this: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." I searched for "Windows Installer error 1635" and I found that too. Here's the pertinent part: "RESOLUTION To resolve this issue, run the Windows Installer CleanUp utility to remove the Windows Installer registry settings, and then reinstall Office. To do this, follow these steps: 1. Download, install, and then run the Windows Installer CleanUp utility to remove the Windows Installer registry settings that are associated with your Office installation. The following file is available for download from the Microsoft Download Center: msicuu2.exe (http://download.microsoft.com/downlo...bd/msicuu2.exe) .... 2. To use the Windows CleanUp utility, follow these steps: a. Click Start, point to Programs, and then click Windows Install Clean Up. b. Select the program that you want to remove, and then click Remove. c. Click OK, and then click Exit. .... 3. Run Office Setup to reinstall Office. Note Because the Windows Installer CleanUp utility deletes Windows Installer-related registry settings and not the Office program files, make sure that you install Office in the same folder where it was originally installed to prevent duplication of files on your hard disk." If I'm going to reinstall office, I'd like to first save my settings and everything else. I'm sure the documents will be untouched. But last time I installed Office over a previous Office, I got a password attached to the mail folders. I never did get those opened again. So, naturally, I'm a bit cautious before I do something as major as reinstalling Office. Right now, with the exception of not being able to download templates (and the associated symptoms), everything seems to be functioning normally. -- )|||(__ Nehmo __)|||( |
#6
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Publisher 2003: Windows Installer error 1635
Did you visit the web page the previous poster suggested?
You receive the "This patch package could not be opened" error message in an Office program http://support.microsoft.com/default...b;en-us;295823 Description of the Windows Installer CleanUp Utility http://support.microsoft.com/kb/290301/ -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com wrote in message oups.com... I believe I am *now*. I just updated a bit. I'll double check right after this post.But I'm still getting the same behavior with Publisher. And if I run setup (without uninstalling the existing Office) off the Office disk 1, I get this: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." -- )|||(__ Nehmo __)|||( |
#7
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Publisher 2003: Windows Installer error 1635
If you read the beginning of the CleanUp article, it stated
The Windows Installer CleanUp Utility does not: . Remove Windows Installer. . Remove files of any programs that are installed by Windows Installer, such as Microsoft Office 2003. I have used the CleanUp on Office 2003, it did not remove any settings. If you have your activation number you should be fine. If you want this issue resolved... You can find your activation number by downloading the Belarc advisor and using it before you do the cleanup. http://www.belarc.com/free_download.html -- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com wrote in message ups.com... What's on that KB page is perhaps the correct problem. However, I already long ago installed 2003 over 2000. Another piece of evidence: When I try to run setup off the Office disk 1, I get this: "This patch package could not be opened. Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package." I searched for "Windows Installer error 1635" and I found that too. Here's the pertinent part: "RESOLUTION To resolve this issue, run the Windows Installer CleanUp utility to remove the Windows Installer registry settings, and then reinstall Office. To do this, follow these steps: 1. Download, install, and then run the Windows Installer CleanUp utility to remove the Windows Installer registry settings that are associated with your Office installation. The following file is available for download from the Microsoft Download Center: msicuu2.exe (http://download.microsoft.com/downlo...bd/msicuu2.exe) ... 2. To use the Windows CleanUp utility, follow these steps: a. Click Start, point to Programs, and then click Windows Install Clean Up. b. Select the program that you want to remove, and then click Remove. c. Click OK, and then click Exit. ... 3. Run Office Setup to reinstall Office. Note Because the Windows Installer CleanUp utility deletes Windows Installer-related registry settings and not the Office program files, make sure that you install Office in the same folder where it was originally installed to prevent duplication of files on your hard disk." If I'm going to reinstall office, I'd like to first save my settings and everything else. I'm sure the documents will be untouched. But last time I installed Office over a previous Office, I got a password attached to the mail folders. I never did get those opened again. So, naturally, I'm a bit cautious before I do something as major as reinstalling Office. Right now, with the exception of not being able to download templates (and the associated symptoms), everything seems to be functioning normally. -- )|||(__ Nehmo __)|||( |
#8
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Publisher 2003: Windows Installer error 1635
Thank you. The problem is fixed. I can now download invoices for
Publisher. I installed and ran Windows Installer Clean-up; I selected Office 11 and uninstalled I re-installed Office 11 Yes, it asks for the key again. . Publisher now can download templates. None of the Office settings have changed. --- )|||(__ Nehmo __)|||( |
#9
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Publisher 2003: Windows Installer error 1635
Glad you are up and running, thanks for posting your success. It is appreciated.
-- Mary Sauer MSFT MVP http://office.microsoft.com/ http://msauer.mvps.org/ news://msnews.microsoft.com wrote in message oups.com... Thank you. The problem is fixed. I can now download invoices for Publisher. I installed and ran Windows Installer Clean-up; I selected Office 11 and uninstalled I re-installed Office 11 Yes, it asks for the key again. . Publisher now can download templates. None of the Office settings have changed. --- )|||(__ Nehmo __)|||( |
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