A Microsoft Office (Excel, Word) forum. OfficeFrustration

If this is your first visit, be sure to check out the FAQ by clicking the link above. You may have to register before you can post: click the register link above to proceed. To start viewing messages, select the forum that you want to visit from the selection below.

Go Back   Home » OfficeFrustration forum » Microsoft Office » Setup, Installing & Configuration
Site Map Home Register Authors List Search Today's Posts Mark Forums Read  

2007 outlook installer message



 
 
Thread Tools Display Modes
  #1  
Old August 20th, 2007, 10:52 PM posted to microsoft.public.office.setup
JClark
external usenet poster
 
Posts: 32
Default 2007 outlook installer message

Hello Group:

I bought a new laptop (Sony) for my son. It came with a trial version
of MS Office 2007. I didn't want 2007, so I uninstalled it with
add/remove programs and installed a newly purchased version of MS
Office Small Business 2003.
But now, when I open Outlook (2003), I get a message from the Business
Contact Manager for Outlook 2007, presumably the installer, telling me
that the feature I am trying to use is on a network source that is
unavailable.
On line search provides detailed steps from MS for getting rid of the
installer for the 2007 Beta, which I have read will also get rid of
any trial version of MS Office 2007. Here is the site:

http://support.microsoft.com/kb/928218

This is extremely detailed (7 printed pages!) and I followed it almost
to letter. The first step, to remove the installer, fails
(msiexec.exe). I deleted any registry keys for Office 12 and went
through all of the other steps. There were some steps which I omitted
because I thought they might interfere with the 2003 program.

But the error box still pops up. Maddening!
I have read that the cleanup utility should not be used for Office.
I would really appreciate any suggestions.

Jack
  #2  
Old August 21st, 2007, 01:43 PM posted to microsoft.public.office.setup
Milly Staples [MVP - Outlook]
external usenet poster
 
Posts: 6,006
Default 2007 outlook installer message

You need to uninstall the Business Contact Manager separately from the Office trial - Control Panel-Add/Remove Programs.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JClark asked:

| Hello Group:
|
| I bought a new laptop (Sony) for my son. It came with a trial version
| of MS Office 2007. I didn't want 2007, so I uninstalled it with
| add/remove programs and installed a newly purchased version of MS
| Office Small Business 2003.
| But now, when I open Outlook (2003), I get a message from the Business
| Contact Manager for Outlook 2007, presumably the installer, telling me
| that the feature I am trying to use is on a network source that is
| unavailable.
| On line search provides detailed steps from MS for getting rid of the
| installer for the 2007 Beta, which I have read will also get rid of
| any trial version of MS Office 2007. Here is the site:
|
| http://support.microsoft.com/kb/928218
|
| This is extremely detailed (7 printed pages!) and I followed it almost
| to letter. The first step, to remove the installer, fails
| (msiexec.exe). I deleted any registry keys for Office 12 and went
| through all of the other steps. There were some steps which I omitted
| because I thought they might interfere with the 2003 program.
|
| But the error box still pops up. Maddening!
| I have read that the cleanup utility should not be used for Office.
| I would really appreciate any suggestions.
|
| Jack
  #3  
Old August 21st, 2007, 10:19 PM posted to microsoft.public.office.setup
JClark
external usenet poster
 
Posts: 32
Default 2007 outlook installer message

On Tue, 21 Aug 2007 05:43:54 -0700, "Milly Staples [MVP - Outlook]"
wrote:

You need to uninstall the Business Contact Manager separately from the Office trial - Control Panel-Add/Remove Programs.

--?
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JClark asked:

| Hello Group:
|
| I bought a new laptop (Sony) for my son. It came with a trial version
| of MS Office 2007. I didn't want 2007, so I uninstalled it with
| add/remove programs and installed a newly purchased version of MS
| Office Small Business 2003.
| But now, when I open Outlook (2003), I get a message from the Business
| Contact Manager for Outlook 2007, presumably the installer, telling me
| that the feature I am trying to use is on a network source that is
| unavailable.
| On line search provides detailed steps from MS for getting rid of the
| installer for the 2007 Beta, which I have read will also get rid of
| any trial version of MS Office 2007. Here is the site:
|
| http://support.microsoft.com/kb/928218
|
| This is extremely detailed (7 printed pages!) and I followed it almost
| to letter. The first step, to remove the installer, fails
| (msiexec.exe). I deleted any registry keys for Office 12 and went
| through all of the other steps. There were some steps which I omitted
| because I thought they might interfere with the 2003 program.
|
| But the error box still pops up. Maddening!
| I have read that the cleanup utility should not be used for Office.
| I would really appreciate any suggestions.
|
| Jack

HI Milly,
I'll check on it. My son is going to bring the laptop back in a day or
so. But as I recall, contact manager 2007 was not listed in the
add/remove programs list.
I'll post a reply when I can. Many thanks.

Jack
 




Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is Off
HTML code is Off
Forum Jump


All times are GMT +1. The time now is 03:18 PM.


Powered by vBulletin® Version 3.6.4
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 OfficeFrustration.
The comments are property of their posters.