"Favorite Folders" resets every time I close Outlook 2003

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For Follow Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites Folder
list when I close and reopen Outlook.

Creting a new profile has solved the problem.

Thanks for your help,
Phil

"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For Follow Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites Folder
list when I close and reopen Outlook.

Great advice Diane, I've been trying to solve this for months. I needed to
re import all my files and folders from the old PST file but it's working
superbly.

Alan

"phil" wrote:

Creting a new profile has solved the problem.

Thanks for your help,
Phil

"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For Follow Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites Folder
list when I close and reopen Outlook.

atom wrote:

Great advice Diane, I've been trying to solve this for months. I
needed to re import all my files and folders from the old PST file
but it's working superbly.

Never import from a PST. It's not necessary and it loses data.
--
Brian Tillman

I tried both suggestions, but my favorites still get corrupted often.
Typically I see:

- some favorites are lost
- favorites from other item types appear in wrong list (favorite tasks
appear in email favorites along with email favorites)

Seems to happen if I logout while Outlook is communicating with Exchange
server. I've changed my send/receive settings to not sync when exiting, but
Outlook doesn't seem to really quit even when I exit the program (the outlook
icon still appears in my notification area).



"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For Follow Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites Folder
list when I close and reopen Outlook.

are you using a roaming profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"James" wrote in message
...
I tried both suggestions, but my favorites still get corrupted often.
Typically I see:

- some favorites are lost
- favorites from other item types appear in wrong list (favorite tasks
appear in email favorites along with email favorites)

Seems to happen if I logout while Outlook is communicating with Exchange
server. I've changed my send/receive settings to not sync when exiting,
but
Outlook doesn't seem to really quit even when I exit the program (the
outlook
icon still appears in my notification area).



"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For Follow
Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites
Folder
list when I close and reopen Outlook.

I don't believe so - my profile settings are stored on my C drive (I assume
that would not be the case if I had a roaming profile)?

(I'm using XP Pro SP2/Outlook 2003 SP2)

Thanks


"Diane Poremsky [MVP]" wrote:

are you using a roaming profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:

I have been having the same problem for a few weeks. I have also noticed
that if an IMAP folder that is in my favorites suddenly moves (to "contacts"
for example) or disappears, the link to the mail folder also disappears and I
cannot read mail without deleting the item from the favorites folder and
restarting. I am not using an exchange server or logging on to a network so
no raoming profile either. The items can even disappear without closing
outlook, just by minimizing. Any help would be appreciated.

"Diane Poremsky [MVP]" wrote:

are you using a roaming profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"James" wrote in message
...
I tried both suggestions, but my favorites still get corrupted often.
Typically I see:

- some favorites are lost
- favorites from other item types appear in wrong list (favorite tasks
appear in email favorites along with email favorites)

Seems to happen if I logout while Outlook is communicating with Exchange
server. I've changed my send/receive settings to not sync when exiting,
but
Outlook doesn't seem to really quit even when I exit the program (the
outlook
icon still appears in my notification area).



"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For Follow
Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites
Folder
list when I close and reopen Outlook.

Start Outlook with the /resetnavpane switch and try again;
Start- Run; outlook.exe /resetnavpane

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"chnelson04" wrote in message
...
I have been having the same problem for a few weeks. I have also noticed
that if an IMAP folder that is in my favorites suddenly moves (to
"contacts"
for example) or disappears, the link to the mail folder also disappears
and I
cannot read mail without deleting the item from the favorites folder and
restarting. I am not using an exchange server or logging on to a network
so
no raoming profile either. The items can even disappear without closing
outlook, just by minimizing. Any help would be appreciated.

"Diane Poremsky [MVP]" wrote:

are you using a roaming profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"James" wrote in message
...
I tried both suggestions, but my favorites still get corrupted often.
Typically I see:

- some favorites are lost
- favorites from other item types appear in wrong list (favorite tasks
appear in email favorites along with email favorites)

Seems to happen if I logout while Outlook is communicating with
Exchange
server. I've changed my send/receive settings to not sync when
exiting,
but
Outlook doesn't seem to really quit even when I exit the program (the
outlook
icon still appears in my notification area).



"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I
close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For
Follow
Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites
Folder
list when I close and reopen Outlook.

This seems to have done the trick (at least for now), thanks. I did notice
that after using the switch, the 1 MB "outlook.N2K" that used to be in my
profile directory is gone. Any idea what that file was for? I noticed from
other posts that deleting that file along with the XLM also seems to fix the
problem and the N2K file is not recreated on restart.

Regards,
Chad

"Roady [MVP]" wrote:

Start Outlook with the /resetnavpane switch and try again;
Start- Run; outlook.exe /resetnavpane

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
"chnelson04" wrote in message
...
I have been having the same problem for a few weeks. I have also noticed
that if an IMAP folder that is in my favorites suddenly moves (to
"contacts"
for example) or disappears, the link to the mail folder also disappears
and I
cannot read mail without deleting the item from the favorites folder and
restarting. I am not using an exchange server or logging on to a network
so
no raoming profile either. The items can even disappear without closing
outlook, just by minimizing. Any help would be appreciated.

"Diane Poremsky [MVP]" wrote:

are you using a roaming profile?

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"James" wrote in message
...
I tried both suggestions, but my favorites still get corrupted often.
Typically I see:

- some favorites are lost
- favorites from other item types appear in wrong list (favorite tasks
appear in email favorites along with email favorites)

Seems to happen if I logout while Outlook is communicating with
Exchange
server. I've changed my send/receive settings to not sync when
exiting,
but
Outlook doesn't seem to really quit even when I exit the program (the
outlook
icon still appears in my notification area).



"Diane Poremsky [MVP]" wrote:

find and delete the xml file for your profile.
http://www.outlook-tips.net/beginner/filepath.htm

if that fails, try a new profile
http://www.outlook-tips.net/beginner/new_profile.htm

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)

Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com
Subscribe to Exchange Messaging Outlook newsletter:



"phil" wrote in message
...
I've added folders to the Favorite Folders pane and then when I
close
Outlook
it's back to the standard four folders: Inbox, Unread Email, For
Follow
Up
and Sent Items.

What do I need to do to have my favorites remain in the Favorites
Folder
list when I close and reopen Outlook.