Add additional mailbox in existing user's inbox

Hi there,

I am setting up another user in the company's mailbox to
appear in my inbox so I can see their folders etc. but
when I click on the new mailbox that has been added it
keeps on brining up an error message saying "Unable to
display the folder. Microsoft Office Outlook could not
access the specified folder location."

I have completed this task in the past and even dialled in
as the Administrator I am still having this error
message. I followed the step by step from the Office
onlince help of Microsoft so that is fine. Did I miss a
step somewhere or are there any other details that I had
to do when creating the new mailbox that I left out that
might be the reason why it is not working?

Does anyone know or can you help me to access it? Thanks
so much!

Lacking this information:

Version of Outlook
Version of Exchange
How you attempted to add the mailbox

or any other useful information, it is hard for us to attempt to help you.


--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Crista F asked:

| Hi there,
|
| I am setting up another user in the company's mailbox to
| appear in my inbox so I can see their folders etc. but
| when I click on the new mailbox that has been added it
| keeps on brining up an error message saying "Unable to
| display the folder. Microsoft Office Outlook could not
| access the specified folder location."
|
| I have completed this task in the past and even dialled in
| as the Administrator I am still having this error
| message. I followed the step by step from the Office
| onlince help of Microsoft so that is fine. Did I miss a
| step somewhere or are there any other details that I had
| to do when creating the new mailbox that I left out that
| might be the reason why it is not working?
|
| Does anyone know or can you help me to access it? Thanks
| so much!

Hi Milly,

Thanks for your reply. Sorry I did forget to mention=20
those details to you. Here they a

Outlook Version - 2003 (the newest one)
Exchange Server - Microsoft Exchange Server 2003 (on a=20
Microsoft 2003 Small Business Server)
TO add the Mailbox - As metioned earlier in my first=20
posting I used the online Office help in outlook. Here it=20
gave me step by step instructions to add that extra=20
mailboxc. I pasted the instructions below as they=20
explained it:

If you are a delegate (delegate: Someone granted=20
permission to open another person's folders, create items,=20
and respond to requests for that person. The person=20
granting delegate permission determines the folders the=20
delegate can access and the changes the delegate can=20
make.) and routinely respond to e-mail for someone else,=20
you may want to add their mailbox (mailbox: Location on a=20
Microsoft Exchange server where your e-mail is delivered.=20
Your administrator sets up a mailbox for each user. If you=20
designate a personal folder file as your e-mail delivery=20
location, messages are routed to it from your mailbox.) to=20
your account for quick access. You must have been granted=20
at least reviewer permission to open their mailbox and see=20
it in your Folder List.

On the Tools menu, click E-Mail Accounts.=20
Click View or change existing e-mail accounts, and then=20
click Next.=20
In the list, click the Exchange account type, and then=20
click Change.=20
Click More Settings, and then click the Advanced tab.=20
Click Add, and then type the mailbox name of the person=20
whose mailbox you want to add to your user profile=20
(Outlook user profile: A group of e-mail accounts and=20
address books. Typically, a user needs only one but can=20
create any number, each with a set of e-mail accounts and=20
address books. Multiple profiles are useful if more than=20
one person uses the computer.). If you do not know the=20
mailbox name of the person, contact your administrator.=20


I followed the above steps and then the error message=20
mentioned below occured when I double clicked on the new=20
mailbox that appeared in my outlook mail folders on the=20
left hand panel side.

Let me know if you need any more info to help me with this=20
problem. Thanks a mil!


-----Original Message-----
Lacking this information:

Version of Outlook
Version of Exchange
How you attempted to add the mailbox

or any other useful information, it is hard for us to=20
attempt to help you.


--=81
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion=20
intact. Due to
the (insert latest virus name here) virus, all mail sent=20
to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,=20
Crista F asked:

| Hi there,
|
| I am setting up another user in the company's mailbox to
| appear in my inbox so I can see their folders etc. but
| when I click on the new mailbox that has been added it
| keeps on brining up an error message saying "Unable to
| display the folder. Microsoft Office Outlook could not
| access the specified folder location."
|
| I have completed this task in the past and even dialled=20
in
| as the Administrator I am still having this error
| message. I followed the step by step from the Office
| onlince help of Microsoft so that is fine. Did I miss a
| step somewhere or are there any other details that I had
| to do when creating the new mailbox that I left out that
| might be the reason why it is not working?
|
| Does anyone know or can you help me to access it? =20
Thanks
| so much!=20


.

Can you try this with a new profile? Are the mail delivery locations for
each mailbox set to the Exchange server and not Personal Folders?

--�
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Crista F. asked:

| Hi Milly,
|
| Thanks for your reply. Sorry I did forget to mention
| those details to you. Here they a
|
| Outlook Version - 2003 (the newest one)
| Exchange Server - Microsoft Exchange Server 2003 (on a
| Microsoft 2003 Small Business Server)
| TO add the Mailbox - As metioned earlier in my first
| posting I used the online Office help in outlook. Here it
| gave me step by step instructions to add that extra
| mailboxc. I pasted the instructions below as they
| explained it:
|
| If you are a delegate (delegate: Someone granted
| permission to open another person's folders, create items,
| and respond to requests for that person. The person
| granting delegate permission determines the folders the
| delegate can access and the changes the delegate can
| make.) and routinely respond to e-mail for someone else,
| you may want to add their mailbox (mailbox: Location on a
| Microsoft Exchange server where your e-mail is delivered.
| Your administrator sets up a mailbox for each user. If you
| designate a personal folder file as your e-mail delivery
| location, messages are routed to it from your mailbox.) to
| your account for quick access. You must have been granted
| at least reviewer permission to open their mailbox and see
| it in your Folder List.
|
| On the Tools menu, click E-Mail Accounts.
| Click View or change existing e-mail accounts, and then
| click Next.
| In the list, click the Exchange account type, and then
| click Change.
| Click More Settings, and then click the Advanced tab.
| Click Add, and then type the mailbox name of the person
| whose mailbox you want to add to your user profile
| (Outlook user profile: A group of e-mail accounts and
| address books. Typically, a user needs only one but can
| create any number, each with a set of e-mail accounts and
| address books. Multiple profiles are useful if more than
| one person uses the computer.). If you do not know the
| mailbox name of the person, contact your administrator.
|
|
| I followed the above steps and then the error message
| mentioned below occured when I double clicked on the new
| mailbox that appeared in my outlook mail folders on the
| left hand panel side.
|
| Let me know if you need any more info to help me with this
| problem. Thanks a mil!
|
|
|| -----Original Message-----
|| Lacking this information:
||
|| Version of Outlook
|| Version of Exchange
|| How you attempted to add the mailbox
||
|| or any other useful information, it is hard for us to attempt to
|| help you.
||
||
|| --�
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no answer, Crista F
|| asked:
||
||| Hi there,
|||
||| I am setting up another user in the company's mailbox to
||| appear in my inbox so I can see their folders etc. but
||| when I click on the new mailbox that has been added it
||| keeps on brining up an error message saying "Unable to
||| display the folder. Microsoft Office Outlook could not
||| access the specified folder location."
|||
||| I have completed this task in the past and even dialled in
||| as the Administrator I am still having this error
||| message. I followed the step by step from the Office
||| onlince help of Microsoft so that is fine. Did I miss a
||| step somewhere or are there any other details that I had
||| to do when creating the new mailbox that I left out that
||| might be the reason why it is not working?
|||
||| Does anyone know or can you help me to access it? Thanks
||| so much!
||
||
|| .

Hi,

Thanks for that. I have set up a few of these mailboxes=20
into my inbox for 2 other users, but now when I try to do=20
another person's it gives me taht error msg as before.

Also all our Exchange mailboxes are all pointed to one=20
location on the Exchange server.

I have tried this set up already on a few diff users but=20
all say that same error message.


-----Original Message-----
Can you try this with a new profile? Are the mail=20
delivery locations for=20
each mailbox set to the Exchange server and not Personal=20
Folders?

--=81
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion=20
intact. Due to
the (insert latest virus name here) virus, all mail sent=20
to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer,=20
Crista F. asked:

| Hi Milly,
|
| Thanks for your reply. Sorry I did forget to mention
| those details to you. Here they a
|
| Outlook Version - 2003 (the newest one)
| Exchange Server - Microsoft Exchange Server 2003 (on a
| Microsoft 2003 Small Business Server)
| TO add the Mailbox - As metioned earlier in my first
| posting I used the online Office help in outlook. Here=20
it
| gave me step by step instructions to add that extra
| mailboxc. I pasted the instructions below as they
| explained it:
|
| If you are a delegate (delegate: Someone granted
| permission to open another person's folders, create=20
items,
| and respond to requests for that person. The person
| granting delegate permission determines the folders the
| delegate can access and the changes the delegate can
| make.) and routinely respond to e-mail for someone else,
| you may want to add their mailbox (mailbox: Location on=20
a
| Microsoft Exchange server where your e-mail is=20
delivered.
| Your administrator sets up a mailbox for each user. If=20
you
| designate a personal folder file as your e-mail delivery
| location, messages are routed to it from your mailbox.)=20
to
| your account for quick access. You must have been=20
granted
| at least reviewer permission to open their mailbox and=20
see
| it in your Folder List.
|
| On the Tools menu, click E-Mail Accounts.
| Click View or change existing e-mail accounts, and then
| click Next.
| In the list, click the Exchange account type, and then
| click Change.
| Click More Settings, and then click the Advanced tab.
| Click Add, and then type the mailbox name of the person
| whose mailbox you want to add to your user profile
| (Outlook user profile: A group of e-mail accounts and
| address books. Typically, a user needs only one but can
| create any number, each with a set of e-mail accounts=20
and
| address books. Multiple profiles are useful if more than
| one person uses the computer.). If you do not know the
| mailbox name of the person, contact your administrator.
|
|
| I followed the above steps and then the error message
| mentioned below occured when I double clicked on the new
| mailbox that appeared in my outlook mail folders on the
| left hand panel side.
|
| Let me know if you need any more info to help me with=20
this
| problem. Thanks a mil!
|
|
|| -----Original Message-----
|| Lacking this information:
||
|| Version of Outlook
|| Version of Exchange
|| How you attempted to add the mailbox
||
|| or any other useful information, it is hard for us to=20
attempt to
|| help you.
||
||
|| --=81
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion=20
intact. Due to
|| the (insert latest virus name here) virus, all mail=20
sent to my
|| personal account will be deleted without reading.
||
|| After searching google.groups.com and finding no=20
answer, Crista F
|| asked:
||
||| Hi there,
|||
||| I am setting up another user in the company's mailbox=20
to
||| appear in my inbox so I can see their folders etc. but
||| when I click on the new mailbox that has been added it
||| keeps on brining up an error message saying "Unable to
||| display the folder. Microsoft Office Outlook could not
||| access the specified folder location."
|||
||| I have completed this task in the past and even=20
dialled in
||| as the Administrator I am still having this error
||| message. I followed the step by step from the Office
||| onlince help of Microsoft so that is fine. Did I=20
miss a
||| step somewhere or are there any other details that I=20
had
||| to do when creating the new mailbox that I left out=20
that
||| might be the reason why it is not working?
|||
||| Does anyone know or can you help me to access it?=20
Thanks
||| so much!
||
||
|| .=20


.