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Cannot access contacts when composing e-mail messages - different



 
 
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  #1  
Old April 12th, 2010, 05:31 PM posted to microsoft.public.outlook.contacts
DH
external usenet poster
 
Posts: 78
Default Cannot access contacts when composing e-mail messages - different

other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all my
contact, however, when I go to the different contact books and try and enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books - and I
receive the message "This account or directory type already exists and cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option is still
not available....

Any help appreciated.
Ads
  #2  
Old April 12th, 2010, 06:04 PM posted to microsoft.public.outlook.contacts
Orland, Kathleen
external usenet poster
 
Posts: 233
Default Cannot access contacts when composing e-mail messages - different

Did you enable your contacts to be used as an address book? I don't have
Outlook 2007 in front of me so I'm going by an older version. Right click on
Contacts, scroll to properties. Click on the Outlook Address Book tab, check
"show this folder as an e-mail Address Book. Or is this what you've already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all my
contact, however, when I go to the different contact books and try and

enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books - and I
receive the message "This account or directory type already exists and

cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option is

still
not available....

Any help appreciated.



  #3  
Old April 12th, 2010, 07:35 PM posted to microsoft.public.outlook.contacts
DH
external usenet poster
 
Posts: 78
Default Cannot access contacts when composing e-mail messages - differ

Thanks for the suggestion - Already tried, but the box cannot be checked - it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't have
Outlook 2007 in front of me so I'm going by an older version. Right click on
Contacts, scroll to properties. Click on the Outlook Address Book tab, check
"show this folder as an e-mail Address Book. Or is this what you've already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all my
contact, however, when I go to the different contact books and try and

enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books - and I
receive the message "This account or directory type already exists and

cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option is

still
not available....

Any help appreciated.



.

  #4  
Old April 12th, 2010, 09:37 PM posted to microsoft.public.outlook.contacts
Russ Valentine
external usenet poster
 
Posts: 1,155
Default Cannot access contacts when composing e-mail messages - differ

You must have corrupted your profile in Outlook 2007. Usually happens when
you transfer your data incorrectly, like when using Windows Easy Transfer.
You'll need to create a new Outlook profile from scratch and connect it
properly to your data file before you can configure the Outlook Address Book
Service.
--
Russ Valentine
"DH" wrote in message
...
Thanks for the suggestion - Already tried, but the box cannot be checked -
it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't have
Outlook 2007 in front of me so I'm going by an older version. Right click
on
Contacts, scroll to properties. Click on the Outlook Address Book tab,
check
"show this folder as an e-mail Address Book. Or is this what you've
already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all my
contact, however, when I go to the different contact books and try and

enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books - and
I
receive the message "This account or directory type already exists and

cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option is

still
not available....

Any help appreciated.



.


  #5  
Old April 12th, 2010, 10:19 PM posted to microsoft.public.outlook.contacts
DH
external usenet poster
 
Posts: 78
Default Cannot access contacts when composing e-mail messages - differ

Thanks - if you know of any links to instructions that would be greatly
appreciated.

However, I wouldn't say I transferred data incorrectly either as, I did us
windows EASY transfer... Not windows "data corruption difficulty"
transfer.... I thought that was the point, to quickly and properly transfer
data and files when upgrading...

Anyways - thanks for the tip.

"Russ Valentine" wrote:

You must have corrupted your profile in Outlook 2007. Usually happens when
you transfer your data incorrectly, like when using Windows Easy Transfer.
You'll need to create a new Outlook profile from scratch and connect it
properly to your data file before you can configure the Outlook Address Book
Service.
--
Russ Valentine
"DH" wrote in message
...
Thanks for the suggestion - Already tried, but the box cannot be checked -
it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't have
Outlook 2007 in front of me so I'm going by an older version. Right click
on
Contacts, scroll to properties. Click on the Outlook Address Book tab,
check
"show this folder as an e-mail Address Book. Or is this what you've
already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010 Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all my
contact, however, when I go to the different contact books and try and
enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books - and
I
receive the message "This account or directory type already exists and
cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option is
still
not available....

Any help appreciated.


.


.

  #6  
Old April 12th, 2010, 10:27 PM posted to microsoft.public.outlook.contacts
Russ Valentine
external usenet poster
 
Posts: 1,155
Default Cannot access contacts when composing e-mail messages - differ

In this group you will find countless posts that Windows Easy Transfer does
not work with Outlook. It does not corrupt your data, just your profile.
Instructions on how to migrate data properly are also posted here daily. If
you don't want to have to wait for individual answers you can always read
the other posts here.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

Note that some of the information on the Microsoft page is outdated and
contains errors, particularly when applied to Outlook 2003 or 2007.
Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to
connect it to your profile. Doing so will often corrupt your Outlook
profile. Copy it
anywhere BUT the default location and then open it within your Outlook
profile.
2. Ignore any advice that tells you to use export or import to transfer
Outlook data. That has never been sound advice, but the process has become
too deeply flawed to be of any use.

--
Russ Valentine
"DH" wrote in message
...
Thanks - if you know of any links to instructions that would be greatly
appreciated.

However, I wouldn't say I transferred data incorrectly either as, I did us
windows EASY transfer... Not windows "data corruption difficulty"
transfer.... I thought that was the point, to quickly and properly
transfer
data and files when upgrading...

Anyways - thanks for the tip.

"Russ Valentine" wrote:

You must have corrupted your profile in Outlook 2007. Usually happens
when
you transfer your data incorrectly, like when using Windows Easy
Transfer.
You'll need to create a new Outlook profile from scratch and connect it
properly to your data file before you can configure the Outlook Address
Book
Service.
--
Russ Valentine
"DH" wrote in message
...
Thanks for the suggestion - Already tried, but the box cannot be
checked -
it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't
have
Outlook 2007 in front of me so I'm going by an older version. Right
click
on
Contacts, scroll to properties. Click on the Outlook Address Book tab,
check
"show this folder as an e-mail Address Book. Or is this what you've
already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010
Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all
my
contact, however, when I go to the different contact books and try
and
enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays
Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books -
and
I
receive the message "This account or directory type already exists
and
cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option
is
still
not available....

Any help appreciated.


.


.


  #7  
Old April 13th, 2010, 02:23 AM posted to microsoft.public.outlook.contacts
DH
external usenet poster
 
Posts: 78
Default Cannot access contacts when composing e-mail messages - differ

Thanks, Russ, however, none of those links seem to have answer to my issue.

This seems ridiculous that I can see all my contact I just can't use them.
I don't want to start a new profile without knowing the ins and outs of how
that process works. The saftey and functionality of my e-mail is the most
important issue and if I was to lose that I would have to fold my business....

Why wouldn't microsoft point this issue out before I spent $ on an
upgrade... Oh, wait...

This is a complete pain, and now my $200 upgrade to 7 is going to cost $300
once I call my IT guys... Thanks to ms for another productivity sucking
issue.


"Russ Valentine" wrote:

In this group you will find countless posts that Windows Easy Transfer does
not work with Outlook. It does not corrupt your data, just your profile.
Instructions on how to migrate data properly are also posted here daily. If
you don't want to have to wait for individual answers you can always read
the other posts here.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

Note that some of the information on the Microsoft page is outdated and
contains errors, particularly when applied to Outlook 2003 or 2007.
Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location to
connect it to your profile. Doing so will often corrupt your Outlook
profile. Copy it
anywhere BUT the default location and then open it within your Outlook
profile.
2. Ignore any advice that tells you to use export or import to transfer
Outlook data. That has never been sound advice, but the process has become
too deeply flawed to be of any use.

--
Russ Valentine
"DH" wrote in message
...
Thanks - if you know of any links to instructions that would be greatly
appreciated.

However, I wouldn't say I transferred data incorrectly either as, I did us
windows EASY transfer... Not windows "data corruption difficulty"
transfer.... I thought that was the point, to quickly and properly
transfer
data and files when upgrading...

Anyways - thanks for the tip.

"Russ Valentine" wrote:

You must have corrupted your profile in Outlook 2007. Usually happens
when
you transfer your data incorrectly, like when using Windows Easy
Transfer.
You'll need to create a new Outlook profile from scratch and connect it
properly to your data file before you can configure the Outlook Address
Book
Service.
--
Russ Valentine
"DH" wrote in message
...
Thanks for the suggestion - Already tried, but the box cannot be
checked -
it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't
have
Outlook 2007 in front of me so I'm going by an older version. Right
click
on
Contacts, scroll to properties. Click on the Outlook Address Book tab,
check
"show this folder as an e-mail Address Book. Or is this what you've
already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010
Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all
my
contact, however, when I go to the different contact books and try
and
enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays
Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books -
and
I
receive the message "This account or directory type already exists
and
cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option
is
still
not available....

Any help appreciated.


.


.


.

  #8  
Old April 13th, 2010, 09:14 AM posted to microsoft.public.outlook.contacts
Gordon[_13_]
external usenet poster
 
Posts: 3,406
Default Cannot access contacts when composing e-mail messages - differ


"DH" wrote in message
...
Thanks, Russ, however, none of those links seem to have answer to my
issue.

This seems ridiculous that I can see all my contact I just can't use them.
I don't want to start a new profile without knowing the ins and outs of
how
that process works. The saftey and functionality of my e-mail is the most
important issue and if I was to lose that I would have to fold my
business....

Why wouldn't microsoft point this issue out before I spent $ on an
upgrade... Oh, wait...

This is a complete pain, and now my $200 upgrade to 7 is going to cost
$300
once I call my IT guys... Thanks to ms for another productivity sucking
issue.


Creating a new profile has NO effect on any existing data whatsoever.
However, in ALL cases backup first, just in case you are the first person
ever to which creating a new profile DOES affect your data...

  #9  
Old April 13th, 2010, 11:09 AM posted to microsoft.public.outlook.contacts
Russ Valentine
external usenet poster
 
Posts: 1,155
Default Cannot access contacts when composing e-mail messages - differ

If you don't want to create a new profile, then you must live with things
the way you are. Creating a new profile is simple and costs nothing.
I've never seen Microsoft be particular forthcoming about the things they
make that don't work.
--
Russ Valentine
"DH" wrote in message
...
Thanks, Russ, however, none of those links seem to have answer to my
issue.

This seems ridiculous that I can see all my contact I just can't use them.
I don't want to start a new profile without knowing the ins and outs of
how
that process works. The saftey and functionality of my e-mail is the most
important issue and if I was to lose that I would have to fold my
business....

Why wouldn't microsoft point this issue out before I spent $ on an
upgrade... Oh, wait...

This is a complete pain, and now my $200 upgrade to 7 is going to cost
$300
once I call my IT guys... Thanks to ms for another productivity sucking
issue.


"Russ Valentine" wrote:

In this group you will find countless posts that Windows Easy Transfer
does
not work with Outlook. It does not corrupt your data, just your profile.
Instructions on how to migrate data properly are also posted here daily.
If
you don't want to have to wait for individual answers you can always read
the other posts here.
Take a look at these pages for info on Outlook data backup or transfer:
http://www.slipstick.com/config/backup.htm
http://www.howto-outlook.com/Howto/backupandrestore.htm
http://office.microsoft.com/en-us/as...771141033.aspx

Note that some of the information on the Microsoft page is outdated and
contains errors, particularly when applied to Outlook 2003 or 2007.
Specifically:
1. Ignore any advice to copy your PST file to Outlook's default location
to
connect it to your profile. Doing so will often corrupt your Outlook
profile. Copy it
anywhere BUT the default location and then open it within your Outlook
profile.
2. Ignore any advice that tells you to use export or import to transfer
Outlook data. That has never been sound advice, but the process has
become
too deeply flawed to be of any use.

--
Russ Valentine
"DH" wrote in message
...
Thanks - if you know of any links to instructions that would be greatly
appreciated.

However, I wouldn't say I transferred data incorrectly either as, I did
us
windows EASY transfer... Not windows "data corruption difficulty"
transfer.... I thought that was the point, to quickly and properly
transfer
data and files when upgrading...

Anyways - thanks for the tip.

"Russ Valentine" wrote:

You must have corrupted your profile in Outlook 2007. Usually happens
when
you transfer your data incorrectly, like when using Windows Easy
Transfer.
You'll need to create a new Outlook profile from scratch and connect
it
properly to your data file before you can configure the Outlook
Address
Book
Service.
--
Russ Valentine
"DH" wrote in message
...
Thanks for the suggestion - Already tried, but the box cannot be
checked -
it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't
have
Outlook 2007 in front of me so I'm going by an older version. Right
click
on
Contacts, scroll to properties. Click on the Outlook Address Book
tab,
check
"show this folder as an e-mail Address Book. Or is this what you've
already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010
Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see
all
my
contact, however, when I go to the different contact books and
try
and
enable
the address book the box is greyed out (i.e. it cannot be
checked).

I have then tried to go to tools-address books - it displays
Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address
books -
and
I
receive the message "This account or directory type already
exists
and
cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the
option
is
still
not available....

Any help appreciated.


.


.


.


  #10  
Old April 13th, 2010, 09:05 PM posted to microsoft.public.outlook.contacts
Diane Poremsky [MVP]
external usenet poster
 
Posts: 17,338
Default Cannot access contacts when composing e-mail messages - differ

How to make a new profile and use the existing pst file in it:
http://www.slipstick.com/tutorials/profile/profile.htm

--
Diane Poremsky [MVP - Outlook]
Outlook Tips: http://www.outlook-tips.net/
Outlook & Exchange Solutions Center: http://www.slipstick.com/

Outlook Tips by email:


EMO - a weekly newsletter about Outlook and Exchange:


New Poll: What type of email account is your main account?
http://forums.slipstick.com/showthread.php?t=42402


"DH" wrote in message
...
Thanks - if you know of any links to instructions that would be greatly
appreciated.

However, I wouldn't say I transferred data incorrectly either as, I did us
windows EASY transfer... Not windows "data corruption difficulty"
transfer.... I thought that was the point, to quickly and properly
transfer
data and files when upgrading...

Anyways - thanks for the tip.

"Russ Valentine" wrote:

You must have corrupted your profile in Outlook 2007. Usually happens
when
you transfer your data incorrectly, like when using Windows Easy
Transfer.
You'll need to create a new Outlook profile from scratch and connect it
properly to your data file before you can configure the Outlook Address
Book
Service.
--
Russ Valentine
"DH" wrote in message
...
Thanks for the suggestion - Already tried, but the box cannot be
checked -
it
is unavailable.

"Orland, Kathleen" wrote:

Did you enable your contacts to be used as an address book? I don't
have
Outlook 2007 in front of me so I'm going by an older version. Right
click
on
Contacts, scroll to properties. Click on the Outlook Address Book tab,
check
"show this folder as an e-mail Address Book. Or is this what you've
already
tried to do?

--

Kathleen Orland
Please support me in my efforts: SPCA Friends for Life 2010
Walk-A-Thon
http://ontariospca.akaraisin.com/p/kathleenorland.aspx

"DH" wrote in message
...
other posts...

I recently upgraded from xp to 7. I run office 2007. I can see all
my
contact, however, when I go to the different contact books and try
and
enable
the address book the box is greyed out (i.e. it cannot be checked).

I have then tried to go to tools-address books - it displays
Outlook
address book, type "MAPI"....

I then try New - additional address books - outlook address books -
and
I
receive the message "This account or directory type already exists
and
cannot
be specified twice."

I then tried to delete the "MAPI" address book, however, the option
is
still
not available....

Any help appreciated.


.


.

 




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